|03 Dec 2010||#1|
BSOD, I need help please.....
Got the BSOD this morning after I reinstalled windows 7 x64. It could be a driver conflict but im not sure what I should do. The computer is a dell inspiron 1545 about a year old. Encountered speed problems recently and freezing so I reinstalled windows 7, installed kapersky 2010, office 2007, a few other misc programs and also an ATI driver package for my graphics (ATI Mobility Radeon HD 4300 Series). I didnt touch the registry at all.
so somehow after a clean install an hour later encountered this BSOD. It happens on startup, the BSOD flashes for a few seconds then the computer restarts and the "windows has recovered from an unexected shutdown message" comes up after startup, the dumpfile and sysdata file ive included. plus the bsod application readout and preformance readout as per the "bsod posting instructions"
pop up after startup says
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
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What should I do now?thanks alot
|My System Specs|
|03 Dec 2010||#3|
Dump blames a Kaspersky product, the kl1.sys BSOD was a known issue in the older 11.0.2xx version, update to 126.96.36.1990(with patch a.b.c) by uninstalling the current version and download the latest one
If the above suggestion fails remove Kaspersky and use MSE
Unable to load image \SystemRoot\system32\DRIVERS\kl1.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for kl1.sys *** ERROR: Module load completed but symbols could not be loaded for kl1.sys Probably caused by : kl1.sys ( kl1+4e23e )
|My System Specs|
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