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Windows 7: BSOD, I need help please.....

03 Dec 2010   #1

windows 7
BSOD, I need help please.....

Got the BSOD this morning after I reinstalled windows 7 x64. It could be a driver conflict but im not sure what I should do. The computer is a dell inspiron 1545 about a year old. Encountered speed problems recently and freezing so I reinstalled windows 7, installed kapersky 2010, office 2007, a few other misc programs and also an ATI driver package for my graphics (ATI Mobility Radeon HD 4300 Series). I didnt touch the registry at all.

so somehow after a clean install an hour later encountered this BSOD. It happens on startup, the BSOD flashes for a few seconds then the computer restarts and the "windows has recovered from an unexected shutdown message" comes up after startup, the dumpfile and sysdata file ive included. plus the bsod application readout and preformance readout as per the "bsod posting instructions"

pop up after startup says
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000100000000
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000100000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

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What should I do now?thanks alot


My System SpecsSystem Spec
03 Dec 2010   #2

windows 7

I ran the windows software development kit debugger report as well, these were the results.
My System SpecsSystem Spec
03 Dec 2010   #3

Windows 10 Pro x64

Dump blames a Kaspersky product, the kl1.sys BSOD was a known issue in the older 11.0.2xx version, update to patch a.b.c) by uninstalling the current version and download the latest one
Product Updates

If the above suggestion fails remove Kaspersky and use MSE

Unable to load image \SystemRoot\system32\DRIVERS\kl1.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+4e23e )
My System SpecsSystem Spec


 BSOD, I need help please.....

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