Quote: Originally Posted by Zyrandiel
pls help. i was downloading a video thru real player sp, all was fine at first but then when some downloading error occured this problem started happening. i rebooted, and deleted the unfinished download file. then downloaded the file again and all was ok. but now every now and then my windows explorer shuts down all of a sudden. and whenever i open my vdeos folder it takes a long time for them to load those thumbnail icons. what seems to be the problem with my unit? by the way, when i tried to delete the unfinished download file, i cant access the realplayer downloads folder coz the windows explorer keeps shutting down. i deleted the file through tune up utilities 2011. pls help.
It sounds to me like you have a bad codec on the system.
Try downloading and installing an newer version of Real Player that may address this problem. If that fails, then perhaps a third-party codec pack will do. The Shark007 Windows 7 Codec Pack
is the only 100% compatible Windows 7 codec pack you'll ever need.
And if you still have a problem, try this:
- Click the Start Orb
- Type "cmd" in the search box (without quotes)
- Right-click "Cmd" in the search results, then click "Run As Administrator"
- In the Command Prompt, type "sfc /scannow" (without quotes) and press <ENTER>