| Windows 7: PC keeps Crashing( Please Help ) |
05 Dec 2010
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| | Window's 7 Home Premium 32 Bit 124 posts In a house |
PC keeps Crashing( Please Help ) I am using windows 7 32 bit and every time I run the windows experience Index I get the blue screen and then my PC just shuts down, I think I have a graphics card problem( On board graphics card ) but I am unsure, I think this Is the memory dump I have attached, Please help!! | My System Specs |
| System Manufacturer/Model Number Packard Bell/I Media B2619UK OS Window's 7 Home Premium 32 Bit CPU Intel(R)Celeron(R)E1500@2.20Ghz,2203Mhz,2 Core(S)2 Logic.. Motherboard Denver 10 Memory 2GB/DDR2 Graphics Card nVidia Geforce 7050/Nforce 610i Sound Card Microsoft High Def Audio Device Monitor(s) Displays Dell 15 In Screen Resolution 1024X768X60 Hertz Keyboard Standard Ps/2 Mouse Mirosoft Ps/2 Hard Drives Specifications
Capacity 160 GB
Speed 7200 rpm
Disk Buffer 8 MB
Brand HGST
Type HDT721016SLA380
Family Deskstar 7K1000.B
Form Factor 3.5"
IDE Interface SATA 3Gb/s Internet Speed 4.1Mbps |
05 Dec 2010
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| | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android 8,399 posts Mauritius |
BSOD caused by win32k.sys
Causes: Bad Memory, heat, overclocking
Run System File checker SFC /SCANNOW Command - System File Checker
Run memtest RAM - Test with Memtest86+ Code: BugCheck 1000008E, {c0000005, 92a00d0b, 97388ae8, 0}
Probably caused by : win32k.sys ( win32k!GreStretchBltInternal+58 | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
05 Dec 2010
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| | Window's 7 Home Premium 32 Bit 124 posts In a house |
Thanks for your reply, I have ran both things you have mentioned as this has been happening for over a week and the ram and the other test all comes back fine. | My System Specs | | System Manufacturer/Model Number Packard Bell/I Media B2619UK OS Window's 7 Home Premium 32 Bit CPU Intel(R)Celeron(R)E1500@2.20Ghz,2203Mhz,2 Core(S)2 Logic.. Motherboard Denver 10 Memory 2GB/DDR2 Graphics Card nVidia Geforce 7050/Nforce 610i Sound Card Microsoft High Def Audio Device Monitor(s) Displays Dell 15 In Screen Resolution 1024X768X60 Hertz Keyboard Standard Ps/2 Mouse Mirosoft Ps/2 Hard Drives Specifications
Capacity 160 GB
Speed 7200 rpm
Disk Buffer 8 MB
Brand HGST
Type HDT721016SLA380
Family Deskstar 7K1000.B
Form Factor 3.5"
IDE Interface SATA 3Gb/s Internet Speed 4.1Mbps |
05 Dec 2010
|
| | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android 8,399 posts Mauritius |

Quote: Originally Posted by royal tyrant Thanks for your reply, I have ran both things you have mentioned as this has been happening for over a week and the ram and the other test all comes back fine. Remove any Avira Anivirus and use MSE
Also run a scan of Malwarebytes | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
05 Dec 2010
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| | Window's 7 Home Premium 32 Bit 124 posts In a house |
OK just un-installed avira and went to to an experience index test again and the pc froze at running direct 3D aero assessment! | My System Specs | | System Manufacturer/Model Number Packard Bell/I Media B2619UK OS Window's 7 Home Premium 32 Bit CPU Intel(R)Celeron(R)E1500@2.20Ghz,2203Mhz,2 Core(S)2 Logic.. Motherboard Denver 10 Memory 2GB/DDR2 Graphics Card nVidia Geforce 7050/Nforce 610i Sound Card Microsoft High Def Audio Device Monitor(s) Displays Dell 15 In Screen Resolution 1024X768X60 Hertz Keyboard Standard Ps/2 Mouse Mirosoft Ps/2 Hard Drives Specifications
Capacity 160 GB
Speed 7200 rpm
Disk Buffer 8 MB
Brand HGST
Type HDT721016SLA380
Family Deskstar 7K1000.B
Form Factor 3.5"
IDE Interface SATA 3Gb/s Internet Speed 4.1Mbps |
05 Dec 2010
|
| | Window's 7 Home Premium 32 Bit 124 posts In a house |
Just ran windows memory diagnostics and the PC froze during that, Just tried running memtest again and the PC froze during that aswell. | My System Specs | | System Manufacturer/Model Number Packard Bell/I Media B2619UK OS Window's 7 Home Premium 32 Bit CPU Intel(R)Celeron(R)E1500@2.20Ghz,2203Mhz,2 Core(S)2 Logic.. Motherboard Denver 10 Memory 2GB/DDR2 Graphics Card nVidia Geforce 7050/Nforce 610i Sound Card Microsoft High Def Audio Device Monitor(s) Displays Dell 15 In Screen Resolution 1024X768X60 Hertz Keyboard Standard Ps/2 Mouse Mirosoft Ps/2 Hard Drives Specifications
Capacity 160 GB
Speed 7200 rpm
Disk Buffer 8 MB
Brand HGST
Type HDT721016SLA380
Family Deskstar 7K1000.B
Form Factor 3.5"
IDE Interface SATA 3Gb/s Internet Speed 4.1Mbps |
05 Dec 2010
|
| | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android 8,399 posts Mauritius |
Try to reset all options in your BIOS to defaults | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
05 Dec 2010
|
| | Window's 7 Home Premium 32 Bit 124 posts In a house |
Yep done that already earlier today but has not helped anything. | My System Specs | | System Manufacturer/Model Number Packard Bell/I Media B2619UK OS Window's 7 Home Premium 32 Bit CPU Intel(R)Celeron(R)E1500@2.20Ghz,2203Mhz,2 Core(S)2 Logic.. Motherboard Denver 10 Memory 2GB/DDR2 Graphics Card nVidia Geforce 7050/Nforce 610i Sound Card Microsoft High Def Audio Device Monitor(s) Displays Dell 15 In Screen Resolution 1024X768X60 Hertz Keyboard Standard Ps/2 Mouse Mirosoft Ps/2 Hard Drives Specifications
Capacity 160 GB
Speed 7200 rpm
Disk Buffer 8 MB
Brand HGST
Type HDT721016SLA380
Family Deskstar 7K1000.B
Form Factor 3.5"
IDE Interface SATA 3Gb/s Internet Speed 4.1Mbps |
05 Dec 2010
|
| | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android 8,399 posts Mauritius |
The problem seems to be RAM related, are you overclocking? | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
05 Dec 2010
|
| | Window's 7 Home Premium 32 Bit 124 posts In a house |
Sorry but I don't even know what over clocking Is, I have taken out one of my ram sticks so I am running windows 7 on just 1GB of ram for now to see If It plays up and If It does I will take this ram out and try with just the other 1GB stick and report back later In time. Thank you very much for your help and time, I really appreciate It | My System Specs | | System Manufacturer/Model Number Packard Bell/I Media B2619UK OS Window's 7 Home Premium 32 Bit CPU Intel(R)Celeron(R)E1500@2.20Ghz,2203Mhz,2 Core(S)2 Logic.. Motherboard Denver 10 Memory 2GB/DDR2 Graphics Card nVidia Geforce 7050/Nforce 610i Sound Card Microsoft High Def Audio Device Monitor(s) Displays Dell 15 In Screen Resolution 1024X768X60 Hertz Keyboard Standard Ps/2 Mouse Mirosoft Ps/2 Hard Drives Specifications
Capacity 160 GB
Speed 7200 rpm
Disk Buffer 8 MB
Brand HGST
Type HDT721016SLA380
Family Deskstar 7K1000.B
Form Factor 3.5"
IDE Interface SATA 3Gb/s Internet Speed 4.1Mbps PC keeps Crashing( Please Help ) problems? All times are GMT -5. The time now is 04:43 AM. | |