Frequent and random freeze and shutdown

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  1. sidera
    Posts : 8
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    Frequent and random freeze and shutdown


    Hi I've been experiencing very frequent freezes then shutdown without BSOD. The mouse and running applications just freeze, and if I have audio on, the sound will crash into noise, then a few seconds later, the PC shuts down.
    I thought it maybe overheating but I put a large fan directly on the mobo, and the temp is around 50-60


    the components are rather recent, well at least the computer shop replaced most components recently, but I don't know how long they've been sitting on the shelf :)
    only the hard drive is older.

    it can happen 4-5 times a day, or I can go a day or 2 without it happening. I usually leave the PC on all the time.
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    You might want to check if something any of the hardware components are overheating too much. For monitoring the heat/celsius of the system, use Speccy or HWinfo:

    __________________

    1. Click on User CP on the top right of this page
    2. Click on Edit System Spec
    3. Fill in your computer specs

    __________________
    Have you performed a clean install on the system?
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  4. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #3

    Some hardware tests to run. Especially the Hard drive test. We do need the system specs too. :)

    Graphics card:
    https://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html#post866972


    Hard drive(s):
    Pick one for your HDD brand or use Seatools.
    7 Free Hard Drive Testing Software Tools


    RAM (memory):
    This will require memtest on a bootable CD or USB stick.
    RAM - Test with Memtest86+
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  6. sidera
    Posts : 8
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #4

    System specs:
    Windows 7 Professional (x64) Service Pack 1 (build 7601)
    Install Language: English (United States)
    System Locale: French (Belgium)
    Installed: 4/04/2011 11:14:41

    2,67 gigahertz Intel Core i5 750
    32 kilobyte primary memory cache
    1024 kilobyte secondary memory cache
    8192 kilobyte tertiary memory cache
    64-bit ready
    Multi-core (4 total)
    Not hyper-threaded

    Board: ASUSTeK Computer INC. P7P55 LX Rev X.0x
    Serial Number: MT7013K29800766
    Bus Clock: 133 megahertz
    BIOS: American Megatrends Inc. 1201 04/25/2011

    4088 Megabytes Usable Installed Memory

    Slot 'DIMM0' has 2048 MB
    Slot 'DIMM1' is Empty
    Slot 'DIMM2' has 2048 MB
    Slot 'DIMM3' is Empty

    1000,10 Gigabytes Usable Hard Drive Capacity
    135,57 Gigabytes Hard Drive Free Space

    MagicISO Virtual DVD-ROM0000 [Optical drive]
    SONY DVD RW AD-7200A ATA Device [Optical drive]

    Hitachi HDT721010SLA360 [Hard drive] (1000,20 GB) -- drive 0, s/n STH607MS2X36WS, rev ST6OA3AA, SMART Status: Healthy
    SMI Reader USB Device [Hard drive] -- drive 1
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  7. sidera
    Posts : 8
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #5

    Speccy is reporting a temperature of 97 degrees and it's red, should I be concerned?

    thanks all for your replies :)
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  8. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #6

    Yes you're frying the CPU!
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  10. sidera
    Posts : 8
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #7

    what should I do?
      My Computer
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  11. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #8

    To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
    Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

    Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
    After doing this your specs will be available in each of your posts. Click on My system Specs in the lower left of this post to see how it should look.:)
    Full instructions are in the tutorial.

    Then we are more able to help.
      My Computer
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  12. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #9

    97C? I would definitely be concerned!
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  13. sidera
    Posts : 8
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #10

    thanks, I added my system specs.
    I instaleld the system health utility from Asus, maker of the motherboard, and it's reporting different temperatures , how is that possible?

    EDIT: installed HW monitor and it's reporting 97 for the processor so I guess that's correct.
    I don't know what the lower temperature being reported corresponds to. It's listed undewr CPUTIN in HW monitor
    Last edited by sidera; 27 Oct 2012 at 08:05.
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