must start in safe mode everytime


  1. Posts : 8
    win 7
       #1

    must start in safe mode everytime


    Hi
    I have a desk top Dell with windows 7. It works fine unless you shut it off or do a restart. Then I get blue screen full of writing breifly and it will only start in safe mode. Then set it back to restore point two days ago and it will boot up and run fine, just can't shut it off or install a new program that needs a restart

    Please advise Thank you Tom

    I think I have it this time
    thanks Tom
    Last edited by thessler; 06 Dec 2010 at 13:56.
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #2

    Hi Tom and welcome to the forum. Sorry you are having problems. Read this tutorial and follow the instructions. We will be glad to help you.

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #3

    Hi, Tom. Unfortunately, you uploaded the tool and not the files generated by the tool.
      My Computer


  4. Posts : 8
    win 7
    Thread Starter
       #4

    I think I did it this time
    Thanks for your patience
      My Computer


  5. Posts : 8
    win 7
    Thread Starter
       #5

    Could somone please look at this. I spent a couple of hours trying to figure out how to load the bsod program on the post and now it's buried on the third page. I tried to look at some debugging programs but that is so far over my head that it would be a total waste of time.

    Thank You Tom
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Hello,

    It appears that your Dell wireless adapter is causing the problem. I can't seem to find a driver update for it.

    Could you try your hand at updating the drivers? If you can't find any newer ones (dated later than 6/5/2009), I recommend that you disable the device in Device Manger, and use the Ethernet instead.

    For some reason, dumps are not being created. Are you using any cleaning tools? If so, they are what I suspect are deleting the dumps.
    Code:
    Event[195]:
      Log Name: Application
      Source: Windows Error Reporting
      Date: 2010-12-05T22:23:56.000
      Event ID: 1001
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Virginia
      Description: 
    Fault bucket X64_0xD1_athrx!OS_FREE_TIMER+17, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 
    P2: 
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    C:\Windows\Minidump\112710-47439-01.dmp
    C:\Users\Annie\AppData\Local\Temp\WER-2221017-0.sysdata.xml
    C:\Users\Annie\AppData\Local\Temp\WER30B1.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\Users\Annie\AppData\Local\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_1326b71e
    
    Analysis symbol: X64_0xD1_athrx!OS_FREE_TIMER+17
    Rechecking for solution: 0
    Report Id: 112710-47439-01
    Report Status: 0
      My Computer


  7. Posts : 8
    win 7
    Thread Starter
       #7

    Jonathan

    Thanks so much for looking at this. I don't use wireless, so I will open the case pull it out and toss it. Then delete driver.
    Thanks again Tom
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #8

    You're very welcome. I hope that does the trick!
      My Computer


  9. Posts : 8
    win 7
    Thread Starter
       #9

    Jonathan

    Works like a charm. I restarted about six times, you just reduced my stress level quite a bit. These machines will do that to you !

    Thanks Tom
      My Computer


  10. Posts : 13,354
    Windows 7 Professional x64
       #10

    Well thanks for reporting back Tom. I'm glad that did the trick for you.

    Let us know if you need anything else, and we'll be happy to give a hand.
      My Computer


 

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