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Windows 7: must start in safe mode everytime

05 Dec 2010   #1
thessler

win 7
 
 
must start in safe mode everytime

Hi
I have a desk top Dell with windows 7. It works fine unless you shut it off or do a restart. Then I get blue screen full of writing breifly and it will only start in safe mode. Then set it back to restore point two days ago and it will boot up and run fine, just can't shut it off or install a new program that needs a restart

Please advise Thank you Tom

I think I have it this time
thanks Tom


My System SpecsSystem Spec
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05 Dec 2010   #2
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi Tom and welcome to the forum. Sorry you are having problems. Read this tutorial and follow the instructions. We will be glad to help you.

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
06 Dec 2010   #3
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi, Tom. Unfortunately, you uploaded the tool and not the files generated by the tool.
My System SpecsSystem Spec
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06 Dec 2010   #4
thessler

win 7
 
 

I think I did it this time
Thanks for your patience
My System SpecsSystem Spec
07 Dec 2010   #5
thessler

win 7
 
 

Could somone please look at this. I spent a couple of hours trying to figure out how to load the bsod program on the post and now it's buried on the third page. I tried to look at some debugging programs but that is so far over my head that it would be a total waste of time.

Thank You Tom
My System SpecsSystem Spec
07 Dec 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

It appears that your Dell wireless adapter is causing the problem. I can't seem to find a driver update for it.

Could you try your hand at updating the drivers? If you can't find any newer ones (dated later than 6/5/2009), I recommend that you disable the device in Device Manger, and use the Ethernet instead.

For some reason, dumps are not being created. Are you using any cleaning tools? If so, they are what I suspect are deleting the dumps.
Code:
Event[195]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2010-12-05T22:23:56.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Virginia
  Description: 
Fault bucket X64_0xD1_athrx!OS_FREE_TIMER+17, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\112710-47439-01.dmp
C:\Users\Annie\AppData\Local\Temp\WER-2221017-0.sysdata.xml
C:\Users\Annie\AppData\Local\Temp\WER30B1.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Annie\AppData\Local\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_1326b71e

Analysis symbol: X64_0xD1_athrx!OS_FREE_TIMER+17
Rechecking for solution: 0
Report Id: 112710-47439-01
Report Status: 0
My System SpecsSystem Spec
07 Dec 2010   #7
thessler

win 7
 
 

Jonathan

Thanks so much for looking at this. I don't use wireless, so I will open the case pull it out and toss it. Then delete driver.
Thanks again Tom
My System SpecsSystem Spec
07 Dec 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

You're very welcome. I hope that does the trick!
My System SpecsSystem Spec
07 Dec 2010   #9
thessler

win 7
 
 

Jonathan

Works like a charm. I restarted about six times, you just reduced my stress level quite a bit. These machines will do that to you !

Thanks Tom
My System SpecsSystem Spec
07 Dec 2010   #10
Jonathan_King

Windows 7 Professional x64
 
 

Well thanks for reporting back Tom. I'm glad that did the trick for you.

Let us know if you need anything else, and we'll be happy to give a hand.
My System SpecsSystem Spec
Reply

 must start in safe mode everytime




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