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Windows 7: BSOD:s again..

19 Nov 2010   #1

Windows 7 Ultimate x64
 
 
Programs stop working --> BSOD

When I start up computer it runs fine for a while, but when I try to start up program (ie. some games) they instantly crash and then desktop window manager /explorer stops working which leads to BSOD. If I shut down computer when this stuff starts to happen and restart, it works just perfectly with no errors o_o (I can't restart, have to shut down, power off cables and then boot again) And this happens every day it seems..

Im using Windows 7 Pro x64 (OEM) and have had BSOD:s since I built my PC (about a month ago)


My System SpecsSystem Spec
.

19 Nov 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Nippe View Post
When I start up computer it runs fine for a while, but when I try to start up program (ie. some games) they instantly crash and then desktop window manager /explorer stops working which leads to BSOD. If I shut down computer when this stuff starts to happen and restart, it works just perfectly with no errors o_o (I can't restart, have to shut down, power off cables and then boot again) And this happens every day it seems..

Im using Windows 7 Pro x64 (OEM) and have had BSOD:s since I built my PC (about a month ago)
Love to help but no DMP files in upload. Try this method

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
19 Nov 2010   #3

Windows 7 Ultimate x64
 
 

Sorry just found that out and reuploaded.
My System SpecsSystem Spec
.


19 Nov 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Nippe View Post
When I start up computer it runs fine for a while, but when I try to start up program (ie. some games) they instantly crash and then desktop window manager /explorer stops working which leads to BSOD. If I shut down computer when this stuff starts to happen and restart, it works just perfectly with no errors o_o (I can't restart, have to shut down, power off cables and then boot again) And this happens every day it seems..

Im using Windows 7 Pro x64 (OEM) and have had BSOD:s since I built my PC (about a month ago)

Doing them now back in 15



Ok where to start

1- ASACPI.sys (2005) is a huge (almost always) cause of BSOD's

ASACPI.sys Sun Mar 27 22:30:36 2005
Quote:
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
2-Remove Avast and replace with Microsoft Security Essentials (and win 7 firewall)

http://www.avast.com/uninstall-utility

http://www.microsoft.com/security_essentials/


3-Hardware. After you fix the above this may resolve itself. IN the mean time there is a hardware problem.

Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Report\Windows_NT6_BSOD_jcgriff2\111910-20997-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03017000 PsLoadedModuleList = 0xfffff800`03254e50
Debug session time: Fri Nov 19 06:46:00.437 2010 (GMT-5)
System Uptime: 0 days 0:29:34.388
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff8000308e197, fffff8800b98d780, 0}

Probably caused by : hardware ( nt!SepNormalAccessCheck+367 )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff8000308e197, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800b98d780, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
nt!SepNormalAccessCheck+367
fffff800`0308e197 61              ???

CONTEXT:  fffff8800b98d780 -- (.cxr 0xfffff8800b98d780)
rax=000007fffff7c000 rbx=fffffa8006c86b60 rcx=fffff8800b98e1f1
rdx=00000000000007ff rsi=fffffa8006c86c20 rdi=fffff880009b2180
rip=fffff8000308e197 rsp=fffff8800b98e150 rbp=fffffa8006c86b60
 r8=fffffa8008dc70e8  r9=0000000000000000 r10=ffffffffffffff7f
r11=fffffa8009f42b01 r12=0000000000000000 r13=0000000000000000
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!SepNormalAccessCheck+0x367:
fffff800`0308e197 61              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  explorer.exe

CURRENT_IRQL:  2

MISALIGNED_IP: 
nt!SepNormalAccessCheck+367
fffff800`0308e197 61              ???

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8000308e197

STACK_TEXT:  
fffff880`0b98e150 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SepNormalAccessCheck+0x367


FOLLOWUP_IP: 
nt!SepNormalAccessCheck+367
fffff800`0308e197 61              ???

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!SepNormalAccessCheck+367

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .cxr 0xfffff8800b98d780 ; kb

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------

7: kd> !sym noisy
noisy mode - symbol prompts on
7: kd> ,reload
       ^ Syntax error in ',reload'
7: kd> .reload
DBGHELP: C:\Symbols\ntoskrnl.exe\4C1C44A95dc000\ntoskrnl.exe - OK
DBGENG:  C:\Symbols\ntoskrnl.exe\4C1C44A95dc000\ntoskrnl.exe - Mapped image memory
DBGHELP: nt - public symbols  
         c:\symbols\ntkrnlmp.pdb\30092BE745B24FE2A311A936E7B7486F2\ntkrnlmp.pdb
Loading Kernel Symbols
Thanks


Ken
My System SpecsSystem Spec
19 Nov 2010   #5

Windows 7 Ultimate x64
 
 

Okay, installed that driver and made sure its right version now.. (Already installed MSE because tried to solve this problem before too and reports includes all crashes it seems) And I have Comodo firewall, do I have to remove that?
My System SpecsSystem Spec
19 Nov 2010   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Nippe View Post
Okay, installed that driver and made sure its right version now.. (Already installed MSE because tried to solve this problem before too and reports includes all crashes it seems) And I have Comodo firewall, do I have to remove that?
You should it is often involved.

I am adding things to the below post

Ken J
My System SpecsSystem Spec
20 Nov 2010   #7

Windows 7 Ultimate x64
 
 

Today they came back.. Everything started when COM Surrogate stopped working and then everything else crashed.. BSOD didn't come before I pressed power button, report below.
My System SpecsSystem Spec
20 Nov 2010   #8

Windows 7 Ultimate x64
 
 

Seems like this happens daily on first boot?
My System SpecsSystem Spec
02 Dec 2010   #9

Windows 7 Ultimate x64
 
 
BSOD every second startup

I'm getting BSOD after 5 mins from computer startup every first startup of day, after reboot everything works perfectly.

Running 64-bit Win 7 Pro.



EDIT: Seems like reinstalling MSE didn't help.. Any other suggestions?
My System SpecsSystem Spec
02 Dec 2010   #10

Windows 8.1 Pro x64
 
 

Dumps blames MSE, Reinstall it
If you are using Windows Defender turn it off

Code:
Unable to load image \SystemRoot\system32\DRIVERS\MpFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : MpFilter.sys ( MpFilter+8e5c )
My System SpecsSystem Spec
Reply

 BSOD:s again..




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