Windows 7: bsod ntkrnlmp.exe

bigbear333 · 07 Dec 2010

bsod when exit games
windows 7 home premium x64
OEM
DualCore Intel Core i3 330M, 2133 MHz (16 x 133)
TOSHIBA Satellite L650 4GB
ATI Mobility Radeon HD 5650 (1024 MB)
Age of system and OS 7 days(new laptop)

BugCheck 3B, {c0000005, fffff80002c8477e, fffff88008768e40, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )

**yowanvista** · 07 Dec 2010

http://www.sevenforums.com/crashes-d...tructions.html

Jonathan_King · 07 Dec 2010

Hello,

Start out by removing Daemon Tools, as it is using SPTD. When that is done, remove SPTD with this tool: http://www.duplexsecure.com/download...t-v174-x64.exe

Code:

sptd.sys        Sun Oct 11 16:55:14 2009 (4AD24632)
ac858pbw.SYS    Tue Jul 14 17:12:55 2009 (4A5CF4D7)
aev3r12k.SYS    Tue Jul 14 17:12:55 2009 (4A5CF4D7)
aglgs0xt.SYS    Tue Jul 14 17:12:55 2009 (4A5CF4D7)
aag6op90.SYS    Tue Jul 14 17:12:55 2009 (4A5CF4D7)

Your Sony Ericsson modem drivers were blamed by one dump. I suggets that you update the drivers, or remove the device completely until the BSODs stop:

Code:

s125cm.sys      Tue Apr 24 11:24:04 2007 (462E2114)
s125wh.sys      Tue Apr 24 11:17:32 2007 (462E1F8C)
s125bus.sys     Tue Apr 24 11:17:46 2007 (462E1F9A)
s125mdfl.sys    Tue Apr 24 11:20:05 2007 (462E2025)
s125mdm.sys     Tue Apr 24 11:20:18 2007 (462E2032)
s125mgmt.sys    Tue Apr 24 11:22:16 2007 (462E20A8)
s125obex.sys    Tue Apr 24 11:24:17 2007 (462E2121)

Finally, I recommend a RAM test. See this guide: RAM - Test with Memtest86+

...Summary of the dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Dec  6 14:46:05.506 2010 (UTC - 5:00)
System Uptime: 0 days 3:07:08.755
Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mafia2.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Dec  5 16:37:15.697 2010 (UTC - 5:00)
System Uptime: 0 days 0:32:36.946
Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  game.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Dec  5 16:04:07.263 2010 (UTC - 5:00)
System Uptime: 0 days 2:38:18.512
Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  game.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Dec  5 13:25:16.083 2010 (UTC - 5:00)
System Uptime: 0 days 1:03:36.707
*** WARNING: Unable to verify timestamp for ks.sys
*** ERROR: Module load completed but symbols could not be loaded for ks.sys
Probably caused by : ks.sys ( ks+2dffe )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_ks+2dffe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Dec  5 12:20:44.406 2010 (UTC - 5:00)
System Uptime: 0 days 0:24:32.655
*** WARNING: Unable to verify timestamp for s125bus.sys
*** ERROR: Module load completed but symbols could not be loaded for s125bus.sys
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by : usbhub.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_4_ACPI_IMAGE_usbhub.sys
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Dec  5 08:39:05.554 2010 (UTC - 5:00)
System Uptime: 0 days 3:44:08.209
Probably caused by : Ntfs.sys ( Ntfs!NtfsFlushVolume+164 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  VSSVC.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsFlushVolume+164
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Windows 7: bsod ntkrnlmp.exe

bsod ntkrnlmp.exe problems?