win 7 (64) random freezes


  1. Posts : 2
    Windows 7 Ultimate x64 6.1.7600
       #1

    win 7 (64) random freezes


    Hi. I have a problem with windows 7.

    My sistem randomly freezes. Cant move the mouse, keyboard is not responding ... nothing.

    In Windows system logs there are several HAL warnings

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-HAL" Guid="{63D1E632-95CC-4443-9312-AF927761D52A}" />
    <EventID>1</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-08T21:32:59.140625000Z" />
    <EventRecordID>77260</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Luka-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="Status">1</Data>
    </EventData>
    </Event>


    followed by Kernel-power criticals

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-12-08T21:33:07.765625000Z" />
    <EventRecordID>77267</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Luka-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

    If you need aditional logs or dump or something, tell me what and how to get it. Please help.

    Thanks,
    Luka
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    LcNarf said:
    Hi. I have a problem with windows 7.

    My sistem randomly freezes. Cant move the mouse, keyboard is not responding ... nothing.

    In Windows system logs there are several HAL warnings

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-HAL" Guid="{63D1E632-95CC-4443-9312-AF927761D52A}" />
    <EventID>1</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-08T21:32:59.140625000Z" />
    <EventRecordID>77260</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Luka-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="Status">1</Data>
    </EventData>
    </Event>


    followed by Kernel-power criticals

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-12-08T21:33:07.765625000Z" />
    <EventRecordID>77267</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Luka-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

    If you need aditional logs or dump or something, tell me what and how to get it. Please help.

    Thanks,
    Luka

    If you are having BSOd's' we need the actual DMP files

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64 6.1.7600
    Thread Starter
       #3

    Here is my minidump folder.
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    Seems to be related to nvlddmkm.sys part of Nvidia drivers

    Uninstall the driver then use driver sweeper to remove leftover files
    Guru3D - Driver Sweeper

    Then install the latest driver
    NVIDIA DRIVERS 260.99 WHQL


    http.sys was involved, run the System File Checker
    SFC /SCANNOW Command - System File Checker



    Code:
    BugCheck 117, {fffffa80055574e0, fffff88004b34e64, 0, 0}
    
    Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+12ee64 )
      My Computer


 

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