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Windows 7: New Build - Daily BSODs


08 Dec 2010   #1

Windows 7 Home Premium 64-bit
 
 
New Build - Daily BSODs

Desperate for help; I've attached the zip file per your BSOD instructions. I also included an ntbtlog.txt that I was able to create in Safe mode today.

Here is what's happening: I have a new build that crashes daily during Windows startup. I've reinstalled multiple times with the same results. I've changed the hard drive, so it's not a drive problem. I've run Windows repair; tried Safe Mode (usually it crashes before getting into Safe Mode); memory tests, and more.

Usually, the BSODs flash so fast I can't read them; others are the "Page fault in non-paged area," or "System Volume on disk is corrupt," or "Plug and Play terminated unexpectedly."

I've gone to my motherboard's web site and updated all the driver files I can find that are newer than those on my motherboard disk. I've tried older and new display drivers.

The strange thing (to me) is that once I reinstall windows, I'm able to run okay all day with multiple reboots throughout the day. But the next morning, it always crashes with a BSOD while Windows is loading. This makes me wonder if it's a temperature-related thing with a circuit on the motherboard?

Any help would be appreciated. I'm getting very short on my 30-day return option for the equipment, so if I can't find some solution I may try another motherboard.


My System SpecsSystem Spec
.

08 Dec 2010   #2

Windows 8.1 Pro x64
 
 

BSOD caused by nusb3hub.sys, a device driver made by NEC, update the driver
Downloads: Support & Downloads | NEC

Code:
BugCheck FC, {fffff8800337e860, 8000000002de2963, fffff8800337e3a0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nusb3hub.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nusb3hub.sys
*** ERROR: Module load completed but symbols could not be loaded for nusb3hub.sys
Probably caused by : nusb3hub.sys ( nusb3hub+f074 )
My System SpecsSystem Spec
08 Dec 2010   #3

Windows 7 Home Premium 64-bit
 
 

Thanks very much for your quick reply.
I think the only NEC product on the build is the motherboard's NEC USB 3.0 controller. The driver for that is one of the ones I updated, so the crashes occured with the old and the newer driver.

I got the update from the Gigabyte motherboard site; haven't been able to find anything yet at the NEC site you referenced.

Could it be a motherboard flaw in the USB 3.0 hardware? Any other suggestions?
Thanks again.
My System SpecsSystem Spec
.


08 Dec 2010   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by rchris View Post
Thanks very much for your quick reply.
I think the only NEC product on the build is the motherboard's NEC USB 3.0 controller. The driver for that is one of the ones I updated, so the crashes occured with the old and the newer driver.

I got the update from the Gigabyte motherboard site; haven't been able to find anything yet at the NEC site you referenced.

Could it be a motherboard flaw in the USB 3.0 hardware? Any other suggestions?
Thanks again.
Disable the USB port in device manager and see if you get anymore BSODs
My System SpecsSystem Spec
08 Dec 2010   #5

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Quote   Quote: Originally Posted by rchris View Post
Thanks very much for your quick reply.
I think the only NEC product on the build is the motherboard's NEC USB 3.0 controller. The driver for that is one of the ones I updated, so the crashes occured with the old and the newer driver.

I got the update from the Gigabyte motherboard site; haven't been able to find anything yet at the NEC site you referenced.

Could it be a motherboard flaw in the USB 3.0 hardware? Any other suggestions?
Thanks again.
Disable the USB port in device manager and see if you get anymore BSODs
Okay, done. I won't really know if it's helping until tomorrow because as I said above, I can reboot all day with no problems--then BSODs the next morning until a reinstall or sometime I'm able to get in after playing around with Safe Mode and/or Win Repairs.

Any thoughts on the bootlog I sent (ntbtlog.txt)? It showed all kinds of drivers not loading after classpnp.sys.

Thanks.
My System SpecsSystem Spec
09 Dec 2010   #6

Windows 7 Home Premium 64-bit
 
 

Okay, a new day and the new build crashed again. I had disabled the USB 3.0 controller as you suggested. It is the "Renesas" component you'll see in the performance monitor report (but was built for NEC, I learned).

Hopefully the attached dump might give a clue or two. I still don't have a theory on why I can reboot all day, but it still crashes first time every morning. Any thoughts?

This is a new build, retail Windows 7 64-bit;
Gigabyte GA-X58A-UD3R mobo
OCZ memory (6 Gig)
Cooler Master 850watt power supply
OCZ SSD system drive (have also used a WD HD as the system drive with same results).

I think I need to start returning some of these components while still in my 30-day window. Any suggestions on the priority/probability I should follow?

Thanks for any tips; appreciate your help.
My System SpecsSystem Spec
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 New Build - Daily BSODs




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