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Windows 7: BSOD when logging in

09 Dec 2010   #1

Windows 7 Ultimate 64 bit
BSOD when logging in

Hi there,

I am helping a friend with his laptop and was looking for some advice please.

The computer is booting up fine, but when we try and log him in it crashes and reboots.
I have tried restarting it in safe mode, and have devirused it, but still cannot log on.

The BSOD is only around for half a sec before it disappears, so I cannot read it fully.

Do you think it is a hardware issue? I didn't think it was, as would it not boot up at all if it was hardware? I thought that maybe it was to do with the log on files to do with his account, but unfortunately it is the only account available. Is there a way to enable the administrators account from outside the OS?

Thanks and all replies welcome!

My System SpecsSystem Spec

09 Dec 2010   #2

Windows 7 Professional 64 bit

Can you do a repair on it ?? With only one account, that's probably your only option.
My System SpecsSystem Spec
09 Dec 2010   #3

Windows 7 Ultimate 32 bit

Hi, stub, and welcome to the forum. Please read this thread, follow the instructions and post back. We will be glad to help you.
My System SpecsSystem Spec


 BSOD when logging in

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