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Windows 7: BSOD when logging in


09 Dec 2010   #1

Windows 7 Ultimate 64 bit
 
 
BSOD when logging in

Hi there,

I am helping a friend with his laptop and was looking for some advice please.

The computer is booting up fine, but when we try and log him in it crashes and reboots.
I have tried restarting it in safe mode, and have devirused it, but still cannot log on.

The BSOD is only around for half a sec before it disappears, so I cannot read it fully.

Do you think it is a hardware issue? I didn't think it was, as would it not boot up at all if it was hardware? I thought that maybe it was to do with the log on files to do with his account, but unfortunately it is the only account available. Is there a way to enable the administrators account from outside the OS?

Thanks and all replies welcome!

My System SpecsSystem Spec
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09 Dec 2010   #2

Windows 7 Professional 64 bit
 
 

Can you do a repair on it ?? With only one account, that's probably your only option.
My System SpecsSystem Spec
09 Dec 2010   #3

Windows 7 Ultimate 32 bit
 
 

Hi, stub, and welcome to the forum. Please read this thread, follow the instructions and post back. We will be glad to help you.

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
.


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 BSOD when logging in




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