BSOD when logging in


  1. stubbyhs
    Posts : 139
    Windows 7 Ultimate 64 bit
       New #1

    BSOD when logging in


    Hi there,

    I am helping a friend with his laptop and was looking for some advice please.

    The computer is booting up fine, but when we try and log him in it crashes and reboots.
    I have tried restarting it in safe mode, and have devirused it, but still cannot log on.

    The BSOD is only around for half a sec before it disappears, so I cannot read it fully.

    Do you think it is a hardware issue? I didn't think it was, as would it not boot up at all if it was hardware? I thought that maybe it was to do with the log on files to do with his account, but unfortunately it is the only account available. Is there a way to enable the administrators account from outside the OS?

    Thanks and all replies welcome!
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  3. pricetech
    Posts : 280
    Windows 7 Professional 64 bit
       New #2

    Can you do a repair on it ?? With only one account, that's probably your only option.
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  4. CarlTR6
    Posts : 11,990
    Windows 7 Ultimate 32 bit
       New #3

    Hi, stub, and welcome to the forum. Please read this thread, follow the instructions and post back. We will be glad to help you.

    https://www.sevenforums.com/crashes-d...tructions.html
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