would anyone be so kind to anaylise my dump files? plz


  1. blrh93
    Posts : 4
    Windows 7 Ultimate x64
       New #1

    would anyone be so kind to anaylise my dump files? plz


    im not sure if this is all the info needed if not lmk

    thanks in advance Ben
    Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Computer Name Full Path Processors Count Major Version Minor Version 120910-18906-01.dmp09/12/2010 19:02:32 0x00000109a3a039d8`93a8150b00000000`00000000c65337d7`beffc79700000000`00000101ntoskrnl.exentoskrnl.e xe+71f00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7600.16385 (win7_rtm.090713-1255)x64 C:\Windows\Minidump\120910-18906-01.dmp2157600 120910-20609-01.dmp09/12/2010 18:44:36SYSTEM_SERVICE_EXCEPTION0x0000003b00000000`c0000005fffff800`02e75871fffff880`04ca6db00000000 0`00000000Ntfs.sysNtfs.sys+12094 x64 C:\Windows\Minidump\120910-20609-01.dmp2157600 120810-16500-01.dmp08/12/2010 22:39:26KMODE_EXCEPTION_NOT_HANDLED0x0000001effffffff`c0000005fffff880`02c855cf00000000`000000000000 0000`03a240a0rdbss.sysrdbss.sys+245cf x64 C:\Windows\Minidump\120810-16500-01.dmp2157600 120810-18937-01.dmp08/12/2010 20:34:47SYSTEM_THREAD_EXCEPTION_NOT_HANDLED0x1000007effffffff`c0000005fffff880`03d89816fffff880`009a 8c38fffff880`009a8490avgldx64.sysavgldx64.sys+3dfa0 x64 C:\Windows\Minidump\120810-18937-01.dmp2157600
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  3. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #2

    Your log blames AVG antivirus, remove it using the removal tool and use MSE instead

    https://www.sevenforums.com/crashes-d...tructions.html
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  4. DeanP
    Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       New #3

    Please use this form:
    https://www.sevenforums.com/crashes-d...tructions.html

    The BSOD Team will be there to help asap.
    While waiting, complete your system specs and how the BSOD happened.

    Your log blames AVG antivirus, remove it
    Use Microsoft Security Essentials. Easy to use, free and less annoying.
    Last edited by DeanP; 09 Dec 2010 at 15:30.
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  6. blrh93
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #4

    and then reinstall?
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  7. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #5

    blrh93 said:
    and then reinstall?
    No use MSE
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  8. blrh93
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #6

    sorry yeh i got it now, u guys are extremely speedy! thanks hope it works
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  10. blrh93
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    its happened again, god damn

    Crash List


    Created by using BlueScreenView

    Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Computer Name Full Path Processors Count Major Version Minor Version 120910-30156-01.dmp09/12/2010 21:34:12BAD_POOL_HEADER0x0000001900000000`00000003fffffa80`02075830fffffa80`02075830ffff7a80`0207583 0ntoskrnl.exentoskrnl.exe+71f00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7600.16385 (win7_rtm.090713-1255)x64 C:\Windows\Minidump\120910-30156-01.dmp2157600
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  11. DeanP
    Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       New #8

    Could you please upload the .dmp files? Zip them up in a .zip file.
    Makes it easier for the BSOD Team to analyze the dump files.
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  12. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #9

    blrh93 said:
    its happened again, god damn

    Crash List


    Created by using BlueScreenView

    Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Computer Name Full Path Processors Count Major Version Minor Version 120910-30156-01.dmp09/12/2010 21:34:12BAD_POOL_HEADER0x0000001900000000`00000003fffffa80`02075830fffffa80`02075830ffff7a80`0207583 0ntoskrnl.exentoskrnl.exe+71f00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7600.16385 (win7_rtm.090713-1255)x64 C:\Windows\Minidump\120910-30156-01.dmp2157600

    Upload the dumps

    The crash blames ntoskrnl.exe which is part of the OS, another driver is causing it but we need the dump files
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