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Windows 7: would anyone be so kind to anaylise my dump files? plz


09 Dec 2010   #1

Windows 7 Ultimate x64
 
 
would anyone be so kind to anaylise my dump files? plz

im not sure if this is all the info needed if not lmk

thanks in advance Ben
Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Computer Name Full Path Processors Count Major Version Minor Version 120910-18906-01.dmp09/12/2010 19:02:32 0x00000109a3a039d8`93a8150b00000000`00000000c65337d7`beffc79700000000`00000101ntoskrnl.exentoskrnl.e xe+71f00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7600.16385 (win7_rtm.090713-1255)x64 C:\Windows\Minidump\120910-18906-01.dmp2157600 120910-20609-01.dmp09/12/2010 18:44:36SYSTEM_SERVICE_EXCEPTION0x0000003b00000000`c0000005fffff800`02e75871fffff880`04ca6db00000000 0`00000000Ntfs.sysNtfs.sys+12094 x64 C:\Windows\Minidump\120910-20609-01.dmp2157600 120810-16500-01.dmp08/12/2010 22:39:26KMODE_EXCEPTION_NOT_HANDLED0x0000001effffffff`c0000005fffff880`02c855cf00000000`000000000000 0000`03a240a0rdbss.sysrdbss.sys+245cf x64 C:\Windows\Minidump\120810-16500-01.dmp2157600 120810-18937-01.dmp08/12/2010 20:34:47SYSTEM_THREAD_EXCEPTION_NOT_HANDLED0x1000007effffffff`c0000005fffff880`03d89816fffff880`009a 8c38fffff880`009a8490avgldx64.sysavgldx64.sys+3dfa0 x64 C:\Windows\Minidump\120810-18937-01.dmp2157600

My System SpecsSystem Spec
.

09 Dec 2010   #2

Windows 8.1 Pro x64
 
 

Your log blames AVG antivirus, remove it using the removal tool and use MSE instead

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
09 Dec 2010   #3

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Please use this form:
http://www.sevenforums.com/crashes-d...tructions.html

The BSOD Team will be there to help asap.
While waiting, complete your system specs and how the BSOD happened.

Quote:
Your log blames AVG antivirus, remove it
Use Microsoft Security Essentials. Easy to use, free and less annoying.
My System SpecsSystem Spec
.


09 Dec 2010   #4

Windows 7 Ultimate x64
 
 

and then reinstall?
My System SpecsSystem Spec
09 Dec 2010   #5

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by blrh93 View Post
and then reinstall?
No use MSE
My System SpecsSystem Spec
09 Dec 2010   #6

Windows 7 Ultimate x64
 
 

sorry yeh i got it now, u guys are extremely speedy! thanks hope it works
My System SpecsSystem Spec
09 Dec 2010   #7

Windows 7 Ultimate x64
 
 

its happened again, god damn

Crash List


Created by using BlueScreenView

Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Computer Name Full Path Processors Count Major Version Minor Version 120910-30156-01.dmp09/12/2010 21:34:12BAD_POOL_HEADER0x0000001900000000`00000003fffffa80`02075830fffffa80`02075830ffff7a80`0207583 0ntoskrnl.exentoskrnl.exe+71f00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7600.16385 (win7_rtm.090713-1255)x64 C:\Windows\Minidump\120910-30156-01.dmp2157600
My System SpecsSystem Spec
09 Dec 2010   #8

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Could you please upload the .dmp files? Zip them up in a .zip file.
Makes it easier for the BSOD Team to analyze the dump files.
My System SpecsSystem Spec
10 Dec 2010   #9

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by blrh93 View Post
its happened again, god damn

Crash List


Created by using BlueScreenView

Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Computer Name Full Path Processors Count Major Version Minor Version 120910-30156-01.dmp09/12/2010 21:34:12BAD_POOL_HEADER0x0000001900000000`00000003fffffa80`02075830fffffa80`02075830ffff7a80`0207583 0ntoskrnl.exentoskrnl.exe+71f00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7600.16385 (win7_rtm.090713-1255)x64 C:\Windows\Minidump\120910-30156-01.dmp2157600

Upload the dumps

The crash blames ntoskrnl.exe which is part of the OS, another driver is causing it but we need the dump files
My System SpecsSystem Spec
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 would anyone be so kind to anaylise my dump files? plz




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