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Windows 7: Windows 7 blue screen of death...egh


09 Dec 2010   #1

Window Seven Home edition 64 bit
 
 
Windows 7 blue screen of death...egh

So I'm having my first run in with the BSOD and am completely stumped. The blue screen appears every time I log into my account and a few times when I log into it on safe mode (which I'm in now). I've been doing some reading on it and it has something to do with my drivers needing to be updated. The error is:
Driver_IRQL_NOT_LESS_OR_EQUAL

The issue is I haven't installed any new hardware on my comp that would require me to have to update drivers and when I go to my device manager and to update my drivers, they're all up to date. Can someone please help (this is the worse possible timing. FINALS WEEK)

I tried restoring my laptop to a previous state, but a good 15 minutes later the screen appeared once more. Downloaded and used a registry cleaner as well, but to no avail.

Thanks. Also, here is the problem report from the system:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFFFFFFFFFFFE1
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF880012894FF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120810-32042-01.dmp
C:\Users\New Shine\AppData\Local\Temp\WER-53617-0.sys

Also,
perfmon /report constantly results in "An error occured while attempting to generate the report. The system cannot find the path specified." I'm trying to get through this, but I am not computer
savvy, sorry. Any help on how to get rid of that error if its really required to solve this bsod issue.


Windows info:
-x64
- Windows 7 Home premium
- OEM
- less than 1 year (possibly 7 months)
- OS age unknown (came pre-installed)





My System SpecsSystem Spec
.

09 Dec 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by stressedstudent View Post
So I'm having my first run in with the BSOD and am completely stumped. The blue screen appears every time I log into my account and a few times when I log into it on safe mode (which I'm in now). I've been doing some reading on it and it has something to do with my drivers needing to be updated. The error is:
Driver_IRQL_NOT_LESS_OR_EQUAL

The issue is I haven't installed any new hardware on my comp that would require me to have to update drivers and when I go to my device manager and to update my drivers, they're all up to date. Can someone please help (this is the worse possible timing. FINALS WEEK)

I tried restoring my laptop to a previous state, but a good 15 minutes later the screen appeared once more. Downloaded and used a registry cleaner as well, but to no avail.

Thanks. Also, here is the problem report from the system:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFFFFFFFFFFFE1
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF880012894FF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120810-32042-01.dmp
C:\Users\New Shine\AppData\Local\Temp\WER-53617-0.sys…

Also,
perfmon /report constantly results in "An error occured while attempting to generate the report. The system cannot find the path specified." I'm trying to get through this, but I am not computer
savvy, sorry. Any help on how to get rid of that error if its really required to solve this bsod issue.


Windows info:
-x64
- Windows 7 Home premium
- OEM
- less than 1 year (possibly 7 months)
- OS age unknown (came pre-installed)




Several problems

1-sptd.sys
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


2-Your storage driver iastor

Re-install
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\120910-36317-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03012000 PsLoadedModuleList = 0xfffff800`0324fe50
Debug session time: Thu Dec  9 06:27:58.895 2010 (GMT-5)
System Uptime: 0 days 0:01:07.251
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

.............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {19000002ac, 2, 0, fffff8800127bf2b}

Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+4af2b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000019000002ac, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800127bf2b, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032ba0e0
 00000019000002ac 

CURRENT_IRQL:  2

FAULTING_IP: 
iaStor+4af2b
fffff880`0127bf2b 498b5520        mov     rdx,qword ptr [r13+20h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880031fc9b0 -- (.trap 0xfffff880031fc9b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000026161 rbx=0000000000000000 rcx=fffff880080a1670
rdx=fffffa8005d88c70 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800127bf2b rsp=fffff880031fcb40 rbp=fffffa8005d88c70
 r8=0000000000000000  r9=0000000000000000 r10=000000000000000e
r11=fffffa800b4d69b0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
iaStor+0x4af2b:
fffff880`0127bf2b 498b5520        mov     rdx,qword ptr [r13+20h] ds:002d:00000000`00000020=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003081b69 to fffff80003082600

STACK_TEXT:  
fffff880`031fc868 fffff800`03081b69 : 00000000`0000000a 00000019`000002ac 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`031fc870 fffff800`030807e0 : 00000000`0549643d 00000000`000010d6 fffff880`031fcd70 fffffa80`03d2cb60 : nt!KiBugCheckDispatch+0x69
fffff880`031fc9b0 fffff880`0127bf2b : fffffa80`04b68000 0000057f`f8f82778 00000000`00000000 fffffa80`0ac5b200 : nt!KiPageFault+0x260
fffff880`031fcb40 fffffa80`04b68000 : 0000057f`f8f82778 00000000`00000000 fffffa80`0ac5b200 00000000`00000001 : iaStor+0x4af2b
fffff880`031fcb48 0000057f`f8f82778 : 00000000`00000000 fffffa80`0ac5b200 00000000`00000001 fffffa80`0b4d69b0 : 0xfffffa80`04b68000
fffff880`031fcb50 00000000`00000000 : fffffa80`0ac5b200 00000000`00000001 fffffa80`0b4d69b0 00000000`00000000 : 0x57f`f8f82778


STACK_COMMAND:  kb

FOLLOWUP_IP: 
iaStor+4af2b
fffff880`0127bf2b 498b5520        mov     rdx,qword ptr [r13+20h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  iaStor+4af2b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: iaStor

IMAGE_NAME:  iaStor.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a287aa4

FAILURE_BUCKET_ID:  X64_0xD1_iaStor+4af2b

BUCKET_ID:  X64_0xD1_iaStor+4af2b

Followup: MachineOwner
---------
Old drivers needing update

Code:
ASMMAP64.sys    2/4/2007 14:52:56        0x00007000    fffff880`02986000    0x45c63998    fffff880`0298d000                        
adfs.SYS    6/26/2008 15:52:37        0x00018000    fffff880`049d5000    0x48640195    fffff880`049ed000                        
sncduvc.SYS    12/29/2008 04:14:26        0x00008a80    fffff880`023f0000    0x495894f2    fffff880`023f8a80                        
spldr.sys    5/11/2009 11:56:27        0x00008000    fffff880`019cc000    0x4a0858bb    fffff880`019d4000                        
ATK64AMD.sys    5/12/2009 20:04:54        0x00008000    fffff880`058a5000    0x4a0a1cb6    fffff880`058ad000                        
amdxata.sys    5/19/2009 12:56:59        0x0000b000    fffff880`01373000    0x4a12f2eb    fffff880`0137e000                        
snp2uvc.sys    5/20/2009 03:11:05        0x001b7600    fffff880`02227000    0x4a13bb19    fffff880`023de600                        
dump_iaStor.sys    6/4/2009 20:53:40        0x0011c000    fffff880`02e5b000    0x4a287aa4    fffff880`02f77000                        
iaStor.sys    6/4/2009 20:53:40        0x0011c000    fffff880`01219000    0x4a287aa4    fffff880`01335000                        
PxHlpa64.sys    6/23/2009 18:16:35        0x0000be00    fffff880`013de000    0x4a416253    fffff880`013e9e00
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
PxHlpa64.sys used be below remove it

These are the apps that use it


Quote:
RecordNow!
ESSSONIC
Sonic RecordNow!/Sonic_PrimoSDK
Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio
Napster Burn Engine
1CLICK DivxToDVD
OLYMPUS muvee theaterPack
by Sonic Solutions (Sonic Solutions - Enabling Digital Media from Hollywood to Home) or VERITAS Software, Inc (Data Center Optimization: Datacenter Management Software, Data Center Software, Data Center Solutions | Symantec).


Ken J
My System SpecsSystem Spec
09 Dec 2010   #3

Window Seven Home edition 64 bit
 
 

thanks- i'll follow the steps now, but how do I go about re-installing iastor? would it require a disc or just a search for it online like the others.

Sincerest thanks for your help, once again~
My System SpecsSystem Spec
.


04 Jan 2011   #4

Window Seven Home edition 64 bit
 
 
BSOD...desperate

Been BSODing for nearly 2 months. The main error that keeps popping up is iastor.sys, but I've replaced it and updated it countless times already. I'd be in your debt if you could help!

error I get:

0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF88oo131FD4D, 0x0000000000000000, 0xFFFFFFFFFFFFFFFF

iastor.sys- address FFFFF8800131FD4D base at FFFFF880012D6000, Datestamp 4a287aa4




Windows info:
-x64
- Windows 7 Home premium
- OEM
- less than 1 year (possibly 7 months)
- OS age unknown (came pre-installed)
My System SpecsSystem Spec
04 Jan 2011   #5

Windows 7 Ultimate 32 bit
 
 

Hi stressedstudent. Please run the JCGriff tool again and upload all of the files it generates. There are only two files in your upload plus the dump file. I will look at the dump and be back.

I find two strange drivers on your system that I cannot find anything on in Google or other sources. This type of driver is usually generated by Daemon Tools. If you have Daemon Tools installed, uninstall it and Use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

These strange drivers are also generated by some third party security programs such as keylogger protection programs. Do you have any third party security software installed?

I recommend that you uninstall Trend Micro using this removal tool:
Tool (64 bit). Trend Micro is known to cause BSOD's on some Win 7 systems as are many third party antivirus programs. Download and install Microsoft Security Essentials in its place. You can try Trend Micro again after you get your system stable; but I do not recommend doing so.

You have some outdated drivers on your system. One of them is iaStor.sys which was involved in your crash. Out of date drivers can and do cause conflicts, memory corruption, and BSOD's. Two of your drivers are really obsolete. Update these drivers.
Quote:
adfs.SYS Thu Jun 26 16:52:37 2008 - Adobe File System Driver. Adobe. There is no update for this driver. Rename it. See note below.

ASMMAP64.sys Sun Feb 04 14:52:56 2007 - LENOVO ATK Hotkey ATK0101 ACPI UTILITY. Lenovo Support - Home page. This is an XP driver. Update it or uninstall the utility.

ATK64AMD.sys Tue May 12 21:04:54 2009 - INTEL AS96FM945GM1/S96S ACPI Control Driver. http://downloadcenter.intel.com/Default.aspx.

iaStor.sys Thu Jun 04 21:53:40 2009 - Intel Storage drivers. http://downloadcenter.intel.com/Default.aspx.

sncduvc.SYS Mon Dec 29 04:14:26 2008
- Suyin USB 2.0 Webcam driver OEM - none at 實盈股份有限公司 or
http://www.sonix.com.tw/sonix/downloads.do/. If you cannot update this driver, uninstall the webcam. It is obsolete.

snp2uvc.sys Wed May 20 04:11:05 2009 - See above.
Follow all of these suggestions, reboot and see how your system does. Please post back and let us know. If you get another BSOD, upload it and we will go from there.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03052000 PsLoadedModuleList = 0xfffff800`0328fe50
Debug session time: Tue Jan  4 20:44:56.295 2011 (GMT-5)
System Uptime: 0 days 0:01:20.652
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff8800131fd4d, 0, ffffffffffffffff}

Unable to load image iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+49d4d )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800131fd4d, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
iaStor+49d4d
fffff880`0131fd4d 0fb6424b        movzx   eax,byte ptr [rdx+4Bh]

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032fa0e0
 ffffffffffffffff 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  AmIcoSinglun64

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff8800a700328 -- (.exr 0xfffff8800a700328)
ExceptionAddress: fffff8800131fd4d (iaStor+0x0000000000049d4d)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff8800a7003d0 -- (.trap 0xfffff8800a7003d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8004b68cb8 rbx=0000000000000000 rcx=00000000ffff0400
rdx=06fffffa800aecd1 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800131fd4d rsp=fffff8800a700568 rbp=fffffa8004b68000
 r8=fffffa800aecd1c1  r9=fffffa8004b68cb8 r10=fffffa8004eb8a70
r11=000000003a38602f r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac po nc
iaStor+0x49d4d:
fffff880`0131fd4d 0fb6424b        movzx   eax,byte ptr [rdx+4Bh] ds:53b0:06fffffa`800aed1c=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030fc929 to fffff800030c2600

STACK_TEXT:  
fffff880`0a6ffb58 fffff800`030fc929 : 00000000`0000001e ffffffff`c0000005 fffff880`0131fd4d 00000000`00000000 : nt!KeBugCheckEx
fffff880`0a6ffb60 fffff800`030c1c42 : fffff880`0a700328 00000000`00000400 fffff880`0a7003d0 fffff880`0a700670 : nt!KiDispatchException+0x1b9
fffff880`0a7001f0 fffff800`030c054a : fffff880`009ee180 fffffa80`0adc5b60 00000000`065420e5 fffff880`009ee180 : nt!KiExceptionDispatch+0xc2
fffff880`0a7003d0 fffff880`0131fd4d : fffff880`013202da fffffa80`04a69100 fffff6fb`00000000 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
fffff880`0a700568 fffff880`013202da : fffffa80`04a69100 fffff6fb`00000000 00000000`00000000 fffffa80`04a691a0 : iaStor+0x49d4d
fffff880`0a700570 fffffa80`04a69100 : fffff6fb`00000000 00000000`00000000 fffffa80`04a691a0 fffffa80`04b68000 : iaStor+0x4a2da
fffff880`0a700578 fffff6fb`00000000 : 00000000`00000000 fffffa80`04a691a0 fffffa80`04b68000 00000000`00000103 : 0xfffffa80`04a69100
fffff880`0a700580 00000000`00000000 : fffffa80`04a691a0 fffffa80`04b68000 00000000`00000103 fffff880`0a700670 : 0xfffff6fb`00000000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
iaStor+49d4d
fffff880`0131fd4d 0fb6424b        movzx   eax,byte ptr [rdx+4Bh]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  iaStor+49d4d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: iaStor

IMAGE_NAME:  iaStor.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a287aa4

FAILURE_BUCKET_ID:  X64_0x1E_iaStor+49d4d

BUCKET_ID:  X64_0x1E_iaStor+49d4d

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`00d69000 fffff880`00dc0000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`0489e000 fffff880`048b6000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`03cdf000 fffff880`03d69000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`047d7000 fffff880`047ed000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`05874000 fffff880`058b9000   aih57v6t aih57v6t.SYS Tue Jul 14 17:12:55 2009 (4A5CF4D7)
fffff880`01235000 fffff880`01240000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`05831000 fffff880`05874000   aoj6k2bf aoj6k2bf.SYS Fri Aug 07 09:30:20 2009 (4A7C2C6C)
fffff880`0295a000 fffff880`02961000   ASMMAP64 ASMMAP64.sys Sun Feb 04 14:52:56 2007 (45C63998)
fffff880`013f2000 fffff880`013fb000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01200000 fffff880`0122a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`058c7000 fffff880`058cf000   ATK64AMD ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
fffff960`00860000 fffff960`008c1000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`0101e000 fffff880`0102a000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`02f8b000 fffff880`02f92000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`016a4000 fffff880`016b5000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`049b9000 fffff880`049d7000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00690000 fffff960`006b7000   cdd      cdd.dll      Mon Jul 13 21:25:40 2009 (4A5BDE94)
fffff880`02f58000 fffff880`02f82000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00e46000 fffff880`00f06000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`017c7000 fffff880`017f7000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d0b000 fffff880`00d69000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`058b9000 fffff880`058bd500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01739000 fffff880`017ac000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`01015000 fffff880`0101e000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`058cf000 fffff880`058df000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03e0c000 fffff880`03e1a000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`01400000 fffff880`0141e000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03cc3000 fffff880`03cd2000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0181b000 fffff880`01831000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`045da000 fffff880`045fc000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`04a9d000 fffff880`04ab0000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`02e1e000 fffff880`02f3a000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`03e00000 fffff880`03e0c000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0466c000 fffff880`04760000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04760000 fffff880`047a6000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`05800000 fffff880`05822000   ETD      ETD.sys      Thu Oct 15 05:23:18 2009 (4AD6EA06)
fffff880`0128c000 fffff880`012a0000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01240000 fffff880`0128c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`017bd000 fffff880`017c7000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`00e00000 fffff880`00e3a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`03009000 fffff800`03052000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`047b3000 fffff880`047d7000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`08a17000 fffff880`08a30000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`087f7000 fffff880`087ff080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`08a09000 fffff880`08a17000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`048f1000 fffff880`049b9000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01812000 fffff880`0181b000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`05fca000 fffff880`05fe8000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`012d6000 fffff880`013f2000   iaStor   iaStor.sys   Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`03e1a000 fffff880`0451b5e0   igdkmd64 igdkmd64.sys Tue Jul 28 18:35:46 2009 (4A6F7D42)
fffff880`0141e000 fffff880`01434000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05ff0000 fffff880`05fff000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`055da000 fffff880`055e8000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`05fe8000 fffff880`05ff0000   kbfiltr  kbfiltr.sys  Mon Jul 20 05:21:42 2009 (4A643726)
fffff800`00bd4000 fffff800`00bd7000   kdcom    kdcom.dll    Tue Nov 30 09:40:39 2010 (4CF50CE7)
fffff880`04a00000 fffff880`04a43000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`0171f000 fffff880`01739000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`0198e000 fffff880`019b9000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`087ef000 fffff880`087f4200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05fb7000 fffff880`05fca000   L1C62x64 L1C62x64.sys Fri Sep 04 01:39:09 2009 (4AA0A7FD)
fffff880`028c7000 fffff880`028dc000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`00dc0000 fffff880`00de3000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cb3000 fffff880`00cf7000   mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`02f3a000 fffff880`02f48000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05822000 fffff880`05831000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`055e8000 fffff880`055f5000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00fc9000 fffff880`00fe3000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`049d7000 fffff880`049ef000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`04800000 fffff880`0482d000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0482d000 fffff880`0487b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0487b000 fffff880`0489e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`0122a000 fffff880`01235000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02ff0000 fffff880`02ffb000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`011af000 fffff880`011b9000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`016c1000 fffff880`0171f000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03cb8000 fffff880`03cc3000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01800000 fffff880`01812000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0183c000 fffff880`0192e000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`058df000 fffff880`058eb000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0292f000 fffff880`02942000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04540000 fffff880`0456f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`045c5000 fffff880`045da000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03c00000 fffff880`03c0f000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03d69000 fffff880`03dae000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`0192e000 fffff880`0198e000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`058f0000 fffff880`05fb7000   NETw1v64 NETw1v64.sys Mon Jul 20 18:33:35 2009 (4A64F0BF)
fffff880`02e00000 fffff880`02e11000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03cac000 fffff880`03cb8000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`03052000 fffff800`0362e000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`01437000 fffff880`015da000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02f82000 fffff880`02f8b000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`055d8000 fffff880`055d9300   nvBridge nvBridge.kmd Fri Aug 28 14:59:00 2009 (4A9828F4)
fffff880`04acf000 fffff880`055d7d00   nvlddmkm nvlddmkm.sys Fri Aug 28 15:32:20 2009 (4A9830C4)
fffff880`028dc000 fffff880`0292f000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`03db7000 fffff880`03ddd000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`01000000 fffff880`01015000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`011c6000 fffff880`011f9000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0103f000 fffff880`01046000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fb9000 fffff880`00fc9000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`017ac000 fffff880`017bd000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0921b000 fffff880`092c1000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`00c5c000 fffff880`00c99000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cf7000 fffff880`00d0b000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`012a0000 fffff880`012abe00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`0451c000 fffff880`04540000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0456f000 fffff880`0458a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0458a000 fffff880`045ab000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`045ab000 fffff880`045c5000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03c5b000 fffff880`03cac000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`02fd5000 fffff880`02fde000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02fde000 fffff880`02fe7000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02fe7000 fffff880`02ff0000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`019c1000 fffff880`019fb000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`02942000 fffff880`0295a000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`08608000 fffff880`087eee80   RTKVHD64 RTKVHD64.sys Fri Sep 11 09:45:12 2009 (4AAA5468)
fffff880`01180000 fffff880`011af000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`092c1000 fffff880`092cc000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`08a00000 fffff880`08a08a80   sncduvc  sncduvc.SYS  Mon Dec 29 04:14:26 2008 (495894F2)
fffff880`08a33000 fffff880`08bea600   snp2uvc  snp2uvc.sys  Wed May 20 04:11:05 2009 (4A13BB19)
fffff880`01051000 fffff880`01177000   spiq     spiq.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`019b9000 fffff880`019c1000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`02961000 fffff880`029f9000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`0930b000 fffff880`09374000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`092cc000 fffff880`092f9000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`08beb000 fffff880`08bfbd00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`058eb000 fffff880`058ec480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01a03000 fffff880`01c00000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`092f9000 fffff880`0930b000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02e11000 fffff880`02e1e000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`015da000 fffff880`015f8000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03c47000 fffff880`03c5b000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`02f48000 fffff880`02f57000   tmpreflt tmpreflt.sys Fri Dec 04 03:38:46 2009 (4B18CA96)
fffff880`03c2a000 fffff880`03c47000   tmtdi    tmtdi.sys    Wed Jul 15 05:35:55 2009 (4A5DA2FB)
fffff880`0284f000 fffff880`028a6000   tmxpflt  tmxpflt.sys  Fri Dec 04 03:38:53 2009 (4B18CA9D)
fffff960`005d0000 fffff960`005da000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`012ac000 fffff880`012d2000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`047ed000 fffff880`047ff000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04ab0000 fffff880`04acd000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`087f5000 fffff880`087f6f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04656000 fffff880`04667000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04a43000 fffff880`04a9d000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04600000 fffff880`04656000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`047a6000 fffff880`047b3000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`011b9000 fffff880`011c6000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02f92000 fffff880`02fa0000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02fa0000 fffff880`02fc5000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`0102a000 fffff880`0103f000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0164a000 fffff880`01696000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`0260c000 fffff880`027f9000   vsapint  vsapint.sys  Fri Dec 04 03:29:15 2009 (4B18C85B)
fffff880`03ddd000 fffff880`03df3000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03c0f000 fffff880`03c2a000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02fc5000 fffff880`02fd5000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00f06000 fffff880`00faa000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00faa000 fffff880`00fb9000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03dae000 fffff880`03db7000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00050000 fffff960`0035f000   win32k   win32k.sys   Sat May 01 11:06:30 2010 (4BDC4376)
fffff880`058be000 fffff880`058c7000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`01177000 fffff880`01180000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`028a6000 fffff880`028c7000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`01696000 fffff880`016a4000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02e29000 fffff880`02f45000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02f45000 fffff880`02f58000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000


My System SpecsSystem Spec
04 Jan 2011   #6

Window Seven Home edition 64 bit
 
 

Sorry about that. here you are:
My System SpecsSystem Spec
04 Jan 2011   #7

Windows 7 Ultimate 32 bit
 
 

Thanks for uploading the rest of the files. I finished my analysis and added more info in my post above. In the files you uploaded, I think I see another security program running and it seems to have crashed several times - Spyware Cease. I suggest that you uninstall any and all third part security programs. Run only MSE and Windows Firewall until you get your system stable. If you wish an additional program for malware protection, install Malwarebytes (free) and run it as an on demand scanner. MBAM runs well with Win 7 and is a very good program.
My System SpecsSystem Spec
05 Jan 2011   #8

Window Seven Home edition 64 bit
 
 

I'm sorry, I'm not good with computers and have a few questions:

I'm told I need get rid of ASMMAP64.sys, LENOVO ATK Hotkey ATK0101 ACPI UTILITY, but I don't own a Lenovo and can't find the file even in the drivers folder. I'm on an Asus and the closest thing I see to that is "ATK0100 ACPI UTILITY" in device manager.


With "
ATK64AMD.sys- INTEL AS96FM945GM1/S96S ACPI Control Driver." I found:
ACPI Control Driver

ATK0100 ACPI Utility for Windows* Vista 64


on the website recommended, but its for windows Vista 64*, not windows 7: home edition 64*. does it matter? could I still download it to fix that issue.


and lastly:


is there a certain way that iastor.sys must be downloaded and installed. I've replaced the first iastor.sys with those downloaded form the intel matrix storage driver, but the error stills says that the problem is iastor.


Sorry if those are too many questions, no tech team I get in contact with vie phone is being helpful in the least.
My System SpecsSystem Spec
06 Jan 2011   #9

Window Seven Home edition 64 bit
 
 

Any idea on the above guys?
My System SpecsSystem Spec
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 Windows 7 blue screen of death...egh




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