Remove AVG antivirus with the
uninstall tool and use
MSE instead
Your dumps blames the core OS file
Run
driver verifier to determine which driver was the cause
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything
EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all
drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and
wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
Reboot into Windows (after the crash) and
turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump(located in
C:\Windows\Minidump) in file and upload it with your next post.