Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Help reading dump file

11 Dec 2010   #1
Beezer10

Windows 7 Home Premium 64bit
 
 
Help reading dump file

My computer crashed overnight and I have a dmp file. I cannot read it -- and I am not PC savvy enough to work it out with the SDK program, although I did try. The file is attached, zipped. Thank you for any insights!


My System SpecsSystem Spec
.

11 Dec 2010   #2
yowanvista

Windows 10 Pro x64
 
 

Dump file blames Broadcom NetLink Gigabit Ethernet device
Update the driver
Broadcom.com - Ethernet NIC Driver Downloads

Code:
ugCheck 9F, {3, fffffa8006193060, fffff80000b9c518, fffffa8008d66be0}

*** WARNING: Unable to verify timestamp for k57nd60a.sys
*** ERROR: Module load completed but symbols could not be loaded for k57nd60a.sys
Probably caused by : k57nd60a.sys
My System SpecsSystem Spec
11 Dec 2010   #3
Beezer10

Windows 7 Home Premium 64bit
 
 

Thank you for the quick reponse. In Device Manager, I ran "Update driver" for the Broadcom Netlink Gigabit Ethernet and received the response "Windows has determined the driver software for your device is up to date."

Looking at properties, the controller device ID is DEV 1691, which oddly doesn't show up on Broadcom's list on their site -- it skips from 1690 to 1692.
My System SpecsSystem Spec
.


Reply

 Help reading dump file




Thread Tools





Similar help and support threads
Thread Forum
reading dump files
When reading dump files; what is the easiest way to figure out the culprit in terms of what everything in a dump file is pointing to as the reason for the dump file happening? Is it whatever the string is pointing to is the culprit or something similar? I am not a expert in reading dump files;...
BSOD Help and Support
RANDOM BSOD HELP ASAP someone with reading dump file knowledge
hey im getting this more and more often and i really need some help reading it pleased someone who is experience try to respond ASAP before my computer completely fails
BSOD Help and Support
help reading dump files
Hi all, my friends comp keeps bsoding and i was able to get him to send me the dump files (7 of them) through email. Now my problem is that i cant open it. I tried installing windows sdk on my comp to read it but it keeps failing the install. So i was wondering if i place those dump files on to my...
BSOD Help and Support
Reading a dump file
can anyone translate this for me? Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File Mini Kernel Dump File: Only registers and stack trace are available
BSOD Help and Support
Help reading memory dump
After upgrading a couple of my friends to i5 systems, the upgrade but hit me as well. However I am damn near regretting it as the new build has given me nothing but headaches for the past week. The system specs are: Intel i5-750 CPU with retail HSF Gigabyte GA-P55M-UD2 motherboard 2x2 Gigs...
BSOD Help and Support
problem reading mini dump file
I am trying to debug a minidump on Windows 7 x64 7229 but I am having a problem with the Symbols. I have downloaded and installed: Debugging Tools for Windows - Native x64 (version 6.11.1.404) Windows 7 x64 symbols
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App