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Windows 7: Help reading dump file


11 Dec 2010   #1

Windows 7 Home Premium 64bit
 
 
Help reading dump file

My computer crashed overnight and I have a dmp file. I cannot read it -- and I am not PC savvy enough to work it out with the SDK program, although I did try. The file is attached, zipped. Thank you for any insights!

My System SpecsSystem Spec
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11 Dec 2010   #2

Windows 8.1 Pro x64
 
 

Dump file blames Broadcom NetLink Gigabit Ethernet device
Update the driver
Broadcom.com - Ethernet NIC Driver Downloads

Code:
ugCheck 9F, {3, fffffa8006193060, fffff80000b9c518, fffffa8008d66be0}

*** WARNING: Unable to verify timestamp for k57nd60a.sys
*** ERROR: Module load completed but symbols could not be loaded for k57nd60a.sys
Probably caused by : k57nd60a.sys
My System SpecsSystem Spec
11 Dec 2010   #3

Windows 7 Home Premium 64bit
 
 

Thank you for the quick reponse. In Device Manager, I ran "Update driver" for the Broadcom Netlink Gigabit Ethernet and received the response "Windows has determined the driver software for your device is up to date."

Looking at properties, the controller device ID is DEV 1691, which oddly doesn't show up on Broadcom's list on their site -- it skips from 1690 to 1692.
My System SpecsSystem Spec
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 Help reading dump file




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