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Windows 7: BSOD


11 Dec 2010   #1

windows 7 home premium 64bit
 
 
BSOD

i'm getting BSOD errors frequently the BC codes are

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF8000367DBD0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Bluescreen viewer is telling me its ntoskrnl.exe causing the errors but i was hoping there might be alternative solutions to doing a repair. I attached the DMP file from the lastest event in a winrar zip file. Any help would be much appreciated.

My System SpecsSystem Spec
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11 Dec 2010   #2

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF.

Please do the following:

BSOD Posting Instructions

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html



My System SpecsSystem Spec
11 Dec 2010   #3

windows 7 home premium 64bit
 
 

everything should be attached. also its an hp laptop with win 7 home premium 64bit the original os was win vista home premium 64bit, i did an upgrade instead of a clean install when i loaded up win 7.
My System SpecsSystem Spec
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12 Dec 2010   #4

Windows 7 Ultimate 32 bit
 
 

Hi, speedie, and welcome to the forum. Sorry you are having problems. I looked at your three most recent dumps and all are the same error code, 7F. The dumps blame Windows systems drivers, which are very likely not the real cause.

McAfee was involved in all three crashes and McAfee is a known cause of BSOD's on some Win 7 systems. I recommend that you uninstall McAfee using this removal tool: Tool. Download and install Microsoft Security Essentials in it place and make sure Windows Firewall is turned on.

You have some outdated drivers loaded on your system. The ones in red font are really obsolete. Older drivers can and do cause BSOD's. Update these drivers from the links provided starting with the oldest.
Quote:
agrsm64.sys Mon Apr 06 17:31:06 2009 - TOSHIBA V92 Software Modem/Agere Systems Soft/Creatix V.92 Data Fax Modem, part of LSI Logic - Support and Downloads

AtiHdmi.sys Mon Jun 29 08:43:54 2009 - AtiHdmi.sys - ATI HDMI Audio Driver. ATI Catalyst.

enecir.sys Sun Jun 28 22:17:30 2009 - ENE Consumer IR Driver for eHome. OEM - none at HOME_ENE TECHNOLOGY INC.. Update this driver through the HP website.

HpqKbFiltr.sys Wed Apr 29 09:48:30 2009 - HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver. HP® - Holiday Deals on Laptops, Desktops, Printers, Servers and more.

iaStor.sys Thu Jun 04 21:53:40 2009 - Intel Storage drivers. http://downloadcenter.intel.com/Default.aspx.

jmcr.sys Mon Oct 20 05:31:04 2008 - JMicron JMB38X Memory Card Reader Driver. Driver.

wdcsam64.sys Wed Apr 16 04:39:08 2008 - Western Digital SCSI Arcitecture Model (SAM) WDM driver. WD Support / Downloads / Select Product.
Uninstall McAfee and update the above drivers. Let's see how your system runs. Update us and let us know. If you get another BSOD, upload it to us and we will go from there.
My System SpecsSystem Spec
13 Dec 2010   #5

windows 7 home premium 64bit
 
 

I got everything updated last night and removed Mcafee so far no problems thanks a bunch guys
My System SpecsSystem Spec
13 Dec 2010   #6

Windows 7 Ultimate 32 bit
 
 

That is great news; thank you for updating us. Good job of following suggestions. Please post back in a couple of days and update us. Hopefully, we can get this thread marked as solved.
My System SpecsSystem Spec
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