 | |
| |
| 11 Dec 2010 | #1 |
| | BSOD i'm getting BSOD errors frequently the BC codes are Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 7f BCP1: 0000000000000008 BCP2: 0000000080050033 BCP3: 00000000000006F8 BCP4: FFFFF8000367DBD0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Bluescreen viewer is telling me its ntoskrnl.exe causing the errors but i was hoping there might be alternative solutions to doing a repair. I attached the DMP file from the lastest event in a winrar zip file. Any help would be much appreciated. |
My System Specs | |
| 11 Dec 2010 | #2 |
| | Welcome to SF. Please do the following: BSOD Posting Instructions http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html |
| My System Specs |
| 11 Dec 2010 | #3 |
| | everything should be attached. also its an hp laptop with win 7 home premium 64bit the original os was win vista home premium 64bit, i did an upgrade instead of a clean install when i loaded up win 7. |
| My System Specs |
| . |
| |
| 12 Dec 2010 | #4 |
| | Hi, speedie, and welcome to the forum. Sorry you are having problems. I looked at your three most recent dumps and all are the same error code, 7F. The dumps blame Windows systems drivers, which are very likely not the real cause. McAfee was involved in all three crashes and McAfee is a known cause of BSOD's on some Win 7 systems. I recommend that you uninstall McAfee using this removal tool: Tool. Download and install Microsoft Security Essentials in it place and make sure Windows Firewall is turned on. You have some outdated drivers loaded on your system. The ones in red font are really obsolete. Older drivers can and do cause BSOD's. Update these drivers from the links provided starting with the oldest. Quote: agrsm64.sys Mon Apr 06 17:31:06 2009 - TOSHIBA V92 Software Modem/Agere Systems Soft/Creatix V.92 Data Fax Modem, part of LSI Logic - Support and Downloads AtiHdmi.sys Mon Jun 29 08:43:54 2009 - AtiHdmi.sys - ATI HDMI Audio Driver. ATI Catalyst. enecir.sys Sun Jun 28 22:17:30 2009 - ENE Consumer IR Driver for eHome. OEM - none at HOME_ENE TECHNOLOGY INC.. Update this driver through the HP website. HpqKbFiltr.sys Wed Apr 29 09:48:30 2009 - HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver. HP® - Holiday Deals on Laptops, Desktops, Printers, Servers and more. iaStor.sys Thu Jun 04 21:53:40 2009 - Intel Storage drivers. http://downloadcenter.intel.com/Default.aspx. jmcr.sys Mon Oct 20 05:31:04 2008 - JMicron JMB38X Memory Card Reader Driver. Driver. wdcsam64.sys Wed Apr 16 04:39:08 2008 - Western Digital SCSI Arcitecture Model (SAM) WDM driver. WD Support / Downloads / Select Product. |
| My System Specs |
| 13 Dec 2010 | #5 |
| | I got everything updated last night and removed Mcafee so far no problems thanks a bunch guys  |
| My System Specs |
| 13 Dec 2010 | #6 |
| | That is great news; thank you for updating us. Good job of following suggestions. Please post back in a couple of days and update us. Hopefully, we can get this thread marked as solved. |
| My System Specs |
