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Windows 7: Virus Hassles


12 Dec 2010   #1

 
 
Virus Hassles

I have many trojan and malware viruses, that stops me from accessing everything that's required to go online.
With Windows update, I get error code 80072EFD.
Any ideas on where I should start to resolve this problem.
Thanks Keith
I have Toshiba laptop A500 with Windows 7, and 32 bit


My System SpecsSystem Spec
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12 Dec 2010   #2

 

Use the F8 key while booting to get to the menu, choose start in safe mode with networking. Download and run Malwarebytes Anti Malware.

http://malwarebytes.org/mbam-download.php
My System SpecsSystem Spec
12 Dec 2010   #3

 
 
Virus hassles

I cannot get the computer to respond to F8.
I tried "msconfig" from the start search menu, and a small pop-up says C:\windows\system32\msconfig.exe
Application not found
Any ideas???
Thanks Keith
My System SpecsSystem Spec
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12 Dec 2010   #4

 

Turn the computer off, if necessary, by holding in the power button on the front of the tower. Then start with power button, before black screen appears, start pressing the F8 button repeatedly. This should bring up the boot menu options screen.
My System SpecsSystem Spec
12 Dec 2010   #5

 
 

Yes got it to work.
Do I select "Safe Mode" ?????
Thanks Keith
My System SpecsSystem Spec
12 Dec 2010   #6

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Quote:
Yes got it to work.
Do I select "Safe Mode" ?????
Thanks Keith
There should be something like "Safe Mode with Networking". Select that one and follow DMHolt57's instruction.
My System SpecsSystem Spec
12 Dec 2010   #7

Windows 7 Ultimate x32
 
 

If you have access to another computer, check this:
FREE Bootable AntiVirus Rescue CDs Download List
My System SpecsSystem Spec
12 Dec 2010   #8

 
 

I've downloaded Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com to flash drive, and my infected computer asks "open with" . It doen't auto run. Which program would I need to select to get it to run???
My System SpecsSystem Spec
13 Dec 2010   #9

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
 
 

Quote:
I've downloaded Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com to flash drive, and my infected computer asks "open with" . It doen't auto run. Which program would I need to select to get it to run???
Looks like if you're nearly out of luck. Try Online Virus Scans.

BitDefender Online Scan:
Free Online Virus Scan - BitDefender Online Scanner

ESET online Scan:
Free ESET Online Antivirus Scanner

Try both scan and let me know the results when it's done scanning.
My System SpecsSystem Spec
13 Dec 2010   #10

 
 

Bitdefender didn't find anything
ESET found a trojan and a worm
Thats on my good laptop
My infected computer, I can't get a browser, to type anything in.
I have a desktop, bit it does nothing.
My System SpecsSystem Spec
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 Virus Hassles




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