Computer randomly crashing at times


  1. Posts : 12
    Windows 7 x64
       #1

    Computer randomly crashing at times


    Alright, I've been having a problem for a few months now. I'd just be doing normal things on the computer (granted, I leave it on for a few days at a time) and the screen will just become a smear of pixels and it'll restart on me. Just got one again tonight which is why I'm posting now.

    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF880097FD320

    Attached is the jcgriff2 information and the Resource and Performance Monitor output.

    OS: Windows 7 x64, OEM version (installed myself)
    Custom-built computer, hardware in it ranges from 1 year to 2 weeks old (CPU was recently RMA'd, somehow killed it while blowing dust out of the PC).
    OS has been installed since I've had this SSD, which is over a year ago now I believe.

    Another issue I've been having, and am not sure if it's related to these other random crashes (since this other one I can actually reproduce at times), is outlined here: Google Chat (opened in Chrome) occasionally crashes my computer when I receive a Google Voice call - Google Chat Help

    Thank you.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Remove any Zone Alarm software using the removal tool


    Code:
    BugCheck 1E, {ffffffffc0000005, fffff880097fd320, 0, 0}
    
    Probably caused by : NETIO.SYS ( NETIO!StreamDataClose+9 )
    Remove or upgrade to the latest version of SpeedFan as its driver is oudated
    Code:
    speedfan.sys        fffff880`01923000    fffff880`0192a000    0x00007000    0x45168798    24/09/2006 17:26:48
      My Computer


  3. Posts : 12
    Windows 7 x64
    Thread Starter
       #3

    I don't have any Zone Alarm software, unless there's something else I have I wasn't aware of that's part of their software. But I downloaded the removal tool anyways and ran it and nothing actually opened when I ran the exe.

    Alright, I uninstalled SpeedFan. I never use it anyways, only installed it once to see something. It was never actually running, so not sure if that's part of my problem, unless a driver it installs could still harm me when inactive.
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    Zerxer said:
    I don't have any Zone Alarm software, unless there's something else I have I wasn't aware of that's part of their software. But I downloaded the removal tool anyways and ran it and nothing actually opened when I ran the exe.

    Alright, I uninstalled SpeedFan. I never use it anyways, only installed it once to see something. It was never actually running, so not sure if that's part of my problem, unless a driver it installs could still harm me when inactive.
    NETIO.sys can be related to your Network card driver, I suggest updating the driver from the manufacturer's website

    the screen will just become a smear of pixels and it'll restart on me.
    Do you mean like color distortion and random colored lines appearing?
      My Computer


 

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