regarding Problem :BlueScreen

https://www.sevenforums.com/crashes-d...tructions.html

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 7177

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000005
BCP2: FFFFFA800A32D1A0
BCP3: 0000000080863B34
BCP4: FFFFFA800CA90C50
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

well this is the exact error

We need the dumps files to help you, without these we cannot determine the cause
Follow the above instructions

yowanvista said:

https://www.sevenforums.com/crashes-d...tructions.html

I'm stuck on the 3rd step, and to be honest I'm scared to continue

this is a new laptop and I don't wana lose it.

I have got the Windows_NT6_BSOD_jcgriff2 folder now what do I have to do next?

sorry I'm a noob

Zip the Windows_NT6_BSOD_jcgriff2 folder and upload it here

attached to original post

You have old drivers on your system

Update your card reader drivers from the manufacturer's website

Code:

rixdpx64.sys        fffff880`08970000    fffff880`089c7000    0x00057000    0x46a9ccde    27/07/2007 14:45:50
rimspx64.sys        fffff880`08959000    fffff880`08970000    0x00017000    0x47cbc287    03/03/2008 13:19:03

Update your USB device drivers

Code:

BugCheck FE, {5, fffffa800a32d1a0, 80863b34, fffffa800ca90c50}

Unable to load image \SystemRoot\system32\DRIVERS\usbehci.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for usbehci.sys
*** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
Probably caused by : usbehci.sys ( usbehci+5fdf )

Sorry friend I'm not used to doing all this. How would I update them?

im 15 so I'm not used to this technical stuff

Scarface1zn said:

Sorry friend I'm not used to doing all this. How would I update them?

im 15 so I'm not used to this technical stuff

What laptop model is this?
Go to the manufacturer's website, select the model and search for newer drivers
Download the drivers and install them