Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD- bugcheck Win7/64

13 Dec 2010   #1

Windows 7 x64 home premium
 
 
BSOD- bugcheck Win7/64

Bugcheck - BSOD
Asus P5Be
E6600 cpu
2x1 GB Corsair twin2x PC2-6400C4
2x2 GB Adata DQVE1B16 PC2-6400
5-5-5-18
FSB266
DDR2-800
voltages set to auto
PCI Express freq locked at 100
PCI clock sync mode at 33.33MHz.
Retail copy of Windows 7/64 Home premium upgrade
I built this system almost 4 years ago and originally installed Vista/64 Ultimate on it. A HD crash in January 2010 led me to install Windows 7/64 on the warranty replacement HD. The recent HD crash of the warranty drive led me to reinstall Windows 7/64 on a SSD (Intel X25-M 80 GB).

Sometimes I just hate upgrading the system. After a HD crash necessitating a new HD, I elected to install a SSD for my OS/programs drive. Of course I had to reinstall Windows 7/64 and I decided to update the BIOS and chipset too.

Now I'm experiencing random BSODs due to bugcheck errors.

Where should I start to troubleshoot this?
Revert the BIOS to the earlier version? (can I go back on the BIOS version with Asus's <alt>F2 easyflash?)

For the chipset update, I went to Intel's site and got the latest for the P965 chipset (for Windows 7/64). 9.1.1.1025
On the Asus P5B-E site, the chipset was still an earlier version, 9.1.1.1019 for Vista/64 (my old chipset version).

Could either the BIOS or the chipset update be causing my bugcheck error?

I'm not sure what to try first to debug this. The BSODs can happen anywhere from a few minutes apart to hours apart. No pattern that I can tell.


My System SpecsSystem Spec
.

13 Dec 2010   #2

64-bit Windows 8.1 Pro
 
 

My System SpecsSystem Spec
13 Dec 2010   #3

Windows 7 x64 home premium
 
 

Ok. Here is the zip file of the BSOD protocol.

I hope this will be useful information.

Thanks.
My System SpecsSystem Spec
.


15 Dec 2010   #4

Windows 7 x64 home premium
 
 

I'm happy to report that I've not had any additional bugcheck BSODs (or any BSODs for that matter) for 48+ hours now.

The last BSOD happened before device manager found drivers for a couple of yellow alerts that somehow didn't get updated during the chipset update (assumption).

Could either of these have possibly caused my bugcheck/BSOD issue? The ATA channel issues prevented my external esata drive from being seen. After the missing driver was installed, the external esata drive is recognized and is visible from Windows Explorer.



My System SpecsSystem Spec
15 Dec 2010   #5

Windows 7 x64
 
 

-> Of course update those devices that are marked yellow!

If you get more crashes, then:

Uninstall Avira, install MSE:

http://www.microsoft.com/security_essentials/



Check for updates for Atheros L1 Gigabit Ethernet 10/100/1000Base-T Adapter:

l160x64.sys Fri Jun 19 09:15:45 2009
My System SpecsSystem Spec
15 Dec 2010   #6

Windows 7 x64 home premium
 
 

Thanks cybercore. DMgr found drivers for the yellow alerts and those no longer show up in DM. I'll see what I can find for the Atheros ethernet adapter.

Are your suggestions based on the contents of the zip file or the post with the yellow alert pics?
My System SpecsSystem Spec
15 Dec 2010   #7

Windows 7 x64
 
 

Quote   Quote: Originally Posted by speedlever View Post
Thanks cybercore. DMgr found drivers for the yellow alerts and those no longer show up in DM. I'll see what I can find for the Atheros ethernet adapter.

Are your suggestions based on the contents of the zip file or the post with the yellow alert pics?
What do you think they are based on? -> Exactly on what I saw in your latest crash dump and saw in your pictures!

(Like how did I know about your Atheros and Avira, right? )
My System SpecsSystem Spec
15 Dec 2010   #8

Windows 7 x64 home premium
 
 

OK, thanks.

Empirical evidence makes me think my BSODs were caused by those missing drivers. It certainly has been solid ever since I cleared the alerts.

IAC, I'll check into that Atheros update.

Regarding Avira, I've run that on a number of systems and have never experienced any BSODs... until this event. Have you experienced issues with Avira in this regard?

Edit: Atheros update snagged by IE/updates and installed. Thanks!
My System SpecsSystem Spec
15 Dec 2010   #9

Windows 7 x64
 
 

Quote:
Regarding Avira, I've run that on a number of systems and have never experienced any BSODs... until this event. Have you experienced issues with Avira in this regard?
The common issue is that AV's like AVG, Avast, Avira, etc. do not get along well with outdated drivers, so whenever someone is sufferring from BSOD's it's a must to replace his AV with MSE for 2 simple reasons:

1) MSE does not invoke BSOD crashes, almost never unless it is actually a hardware's fault
2) AV must be removed so one can update his drivers and do the necessary fixes without the frequently occurring BSOD's provoked by a notorious antivirus


So if your crashes are gone and you're reluctant to get rid of Avira, keep it. But if BSODs reoccur then remove and install MSE.
My System SpecsSystem Spec
16 Dec 2010   #10

Windows 7 x64 home premium
 
 

Thanks for that additional info. Very helpful.

Now 72 hours without another BSOD. I'm beginning to feel comfy in that the driver issue was the culprit behind my BSOD/bugcheck problem. It seemed to begin shortly after I updated both the BIOS and the chipset and ended after finding and installing the PCI controller drivers that were missing.

My System SpecsSystem Spec
Reply

 BSOD- bugcheck Win7/64




Thread Tools



Similar help and support threads for2: BSOD- bugcheck Win7/64
Thread Forum
Win7 x64 Random BSOD's, different bugcheck codes BSOD Help and Support
Unknown Bugcheck : Bugcheck c00002e3 - System is randomly Shutting OFF BSOD Help and Support
BSOD Win7 x64 BugCheck 0x9F, 0x3 BSOD Help and Support
Solved BSOD Win7 x64 BugCheck 9F BSOD Help and Support
BSOD Bugcheck 0x116 Win7 x64 DV6 2090eo random BSOD's BSOD Help and Support
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000 BSOD Help and Support
Solved BSOD - BugCheck 3B BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:25 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33