BSOD windows 7 x64

adtheisen · 14 Dec 2010

I get random BSOD's either while im working, or I will arrive at work to see that it has crashed overnight. The computer is roughly 6 months old. Windows 7 enterprise edition 64 bit. Im knowledgeable with computers but I am new to debugging the BSOD. Getting frustrated with the random blue screens while doing minor tasks on my computer.

When computer was first purchased the "computer group" installed the operating system. I was getting blue screens as I installed and set up my computer the next day. DELL recommended reinstalling the OS so it was done again. We then found out one of the sticks of RAM was corrupt and causing the computer to crash. We were able to get DELL to send new sticks of RAM and we swapped them all out. The blue screens seemed to go away for a while but now they are getting more frequent.

I would appreciate any help. I have attached the files needed as BSOD.zip. Please let me know if you need any more information.

Thanks all

yowanvista · 14 Dec 2010

Please re-run the tool and follow the instructions as the attachment contains no dumps.

adtheisen · 14 Dec 2010

Wow thats embarassing. I zipped the wrong file sorry about that. This should be better. Again, I appreciate any help.

yowanvista · 14 Dec 2010

Dumps blame MpFilter.sys, a module used by MSE or Windows Defender
If you are using Windows Defender, turn it off
Reinstall MSE

Code:

BugCheck 50, {ffffffffffffff8b, 1, fffff8800100ff64, 0}

Unable to load image \SystemRoot\system32\DRIVERS\MpFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys

adtheisen · 14 Dec 2010

I will give this a try. If more errors occur should I repost here with a new attachment?

adtheisen · 15 Dec 2010

Looks like I am still getting problems. I have attached the new zip file. I got to work and it had rebooted itself at 3:24 a.m. I have disabled windows defender and reinstalled MSE. MSE ran at 2:00 a.m.