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Windows 7: BSOD/video crash

16 Dec 2010   #1

Windows 7 Home Premium 64bit
BSOD/video crash

My computer runs anywhere from 5 minutes to 2 hrs. Sometimes it will bluescreen, more often the display will mess up, and nothing refreshes. Sometimes when it messes up windows will display that my video driver has stopped working. I play Final Fantasy XIV and Fallout: New Vegas, brand new games, and it runs them fluidly.

I'm not a tech and don't know how to properly troubleshoot this, i would really appreciate some help. Thanks guys!

My System SpecsSystem Spec

16 Dec 2010   #2

Windows 8.1 Pro x64

You are getting the 0x116 TDR error, more info: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

- Boot into safemode with networking
- Uninstall the Radeon drivers
- Use driver sweeper to remove leftover ATI Radeon driver files
- Install latest drivers Latest Radeon Drivers
- Reboot into normal mode

2. If the above does not work test your RAM, do at least 7 passes
RAM - Test with Memtest86+
Replace your RAM if errors are reported in the test

3. If no errors are reported replace your HD5850

BugCheck 116, {fffffa80056304e0, fffff88004083008, 0, d}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7008 )
My System SpecsSystem Spec

 BSOD/video crash

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