|16 Dec 2010||#1|
bsod - when shutting down the pc
my bsod occurs only when i want to shut down the pc (but not every time), and it never occoured while playing games or using the pc, only on shut down. that blue screen last 1 or 2 secs and after that, the pc simply restarts...and i dont have enough time to read that screen.
this is the message i have received after restart
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
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in the attachment you will find .dmp files and also " WER-40778-0.sysdata.xml" maybe it will be usefull.
i`ve tried myself to solve this problem but i ended ripping my hair off :|( ntkrnlpa.exe : this might be the file which is causing this trouble...but i want also your opinion about this issue and how to fix it... )
os: win7 ultimate x86
most of the drivers are up to date except the sound driver (i `ve installed the last one and the pc failed to start, adn i had to roll back the sistem)
mb, hdd, power suply,cpu are new (i just bought them) if u need their details i can give you.
os age: 2w and up to date
i`ll look forward for you reply.
thank you in advance
|My System Specs|
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