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Windows 7: BSOD (DUMP file included)


16 Dec 2010   #1

win 7 enterprise 32bit
 
 
BSOD (DUMP file included)

why did i get this bsod?

My System SpecsSystem Spec
.

16 Dec 2010   #2

Windows 8.1 Pro x64
 
 

Your dump blame Kaspersky (klif.sys) and a WinMount software

-Remove WinMount

You are using an old version of Kaspersky
The kl1.sys and klif.sys BSODs were known issues in the older 11.0.1.xxx versions, update to 11.0.2.556(with patch b) by uninstalling the current version and download the latest one

-Uninstall completly Kaspersky
-Install new version
Product Updates


Code:
BugCheck A, {89f2aff8, ff, 1, 82c841ed}

*** WARNING: Unable to verify timestamp for WMDrive.sys
*** ERROR: Module load completed but symbols could not be loaded for WMDrive.sys
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : WMDrive.sys ( WMDrive+860 )
My System SpecsSystem Spec
20 Dec 2010   #3

win 7 enterprise 32bit
 
 

well i did exactly that, i'm running the latest version of both KIS and Winmount, and my pc still crashes is it a conflict between the two? can i just prevent Kasper Antivirus from interfering with Winmount?

i attached the latest DUMP file, thx
My System SpecsSystem Spec
.


21 Dec 2010   #4

win 7 enterprise 32bit
 
 

bump
My System SpecsSystem Spec
21 Dec 2010   #5

Windows 8.1 Pro x64
 
 

Latest dump blames your WinMount software (WMdrive.sys), Uninstall it
My System SpecsSystem Spec
21 Dec 2010   #6

win 7 enterprise 32bit
 
 

but i've been using it for some time know with no issues, could i have done something wrong that caused it to misbehave?
My System SpecsSystem Spec
22 Dec 2010   #7

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by UnD3R0aTh View Post
but i've been using it for some time know with no issues, could i have done something wrong that caused it to misbehave?
Check if a newer version of WinMount is available, if not you should remove it
My System SpecsSystem Spec
23 Dec 2010   #8

win 7 enterprise 32bit
 
 

ok i uninstalled Winmount, then googled around for an alternative, , i found "Rar Mount" (Rar Mount 3) however it also crashed my PC

here's the dump again, does it state "Rar Mount" only or is KIS somehow involved? i'm suspecting that KIS is the culprit behind all this!
My System SpecsSystem Spec
24 Dec 2010   #9

Windows 8.1 Pro x64
 
 

The latest BSOD was caused by dokan.sys, probably from a software Dokan library, Uninstall it
Kaspersky has nothing to do with the BSODs now

Code:
dokan.sys    dokan.sys+bb90    0x96aa1000    0x96aafe00    0x0000ee00    0x495ada35    31/12/2008 06:34:29
My System SpecsSystem Spec
29 Dec 2010   #10

win 7 enterprise 32bit
 
 

indeed a new version is released and BSOD fixed, i think the recent windows update is what caused it to misbehave! thx
My System SpecsSystem Spec
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 BSOD (DUMP file included)




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