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Windows 7: windows freezing at splash screen

16 Dec 2010   #1

Windows 7 Ultimate 32bit
 
 
windows freezing at splash screen

My laptop decided to stop working mysteriously, it will act as though it is loading normally and just stay forever at the splash screen. I've tried System Restore, nothing. I've tried Startup Repair, and it says it can't fix it and gives me this code:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200870
Problem Signature 05: AutoFailover
Problem Signature 06: 5
Problem Signature 07: CorruptVolume
Os Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


My System SpecsSystem Spec
.

16 Dec 2010   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Hmm, seems to be a problem with your disk. Try to run Command Prompt from the installation/recovery disk with the command: chkdsk /r
My System SpecsSystem Spec
16 Dec 2010   #3

Windows 7 Ultimate 32bit
 
 

i use my disk, go to 'install', then 'repair my computer', then under the System Recovery Options, click 'command prompt', but it says i can't use it because it's trying to be used on a write protected disc, which i guess is my recovery drive, and it won't let me change directories to drive c:/ to run it on that disc
My System SpecsSystem Spec
.


16 Dec 2010   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

try this chkdsk C: /r
My System SpecsSystem Spec
16 Dec 2010   #5

Windows 7 Ultimate 32bit
 
 

thank you so much!! it worked... now lets hope it does the trick ::fingers crossed::
My System SpecsSystem Spec
16 Dec 2010   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Come back if it gives you further problems.
My System SpecsSystem Spec
16 Dec 2010   #7

Windows 7 Ultimate 32bit
 
 

ok, so i ran the chkdsk c: /r, and it found no errors, but the last line read:

'Failed to transfer logged messages to the event log with status 50'

so, im assuming since it found nothing, it still wont start properly, and since it didn't log it, i'm gonna stay at the cmd prompt, till i get your directions.
My System SpecsSystem Spec
17 Dec 2010   #8

Windows 7 Ultimate 32bit
 
 

well, decided to try it out and see if it would startup, and still, no reponse, just dead at the 'Starting Windows' splash screen
My System SpecsSystem Spec
17 Dec 2010   #9
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

We are really somewhat in the dark. It could be anything. As a next attempt I would try a Startup Repair: Startup Repair
My System SpecsSystem Spec
17 Dec 2010   #10

Windows 7 Ultimate 32bit
 
 

thank you, the 1st time i tried Startup Repair, it basically automatically went to 'windows cannot repair this computer automatically', this time it scanned it for about 10 mins, asked me if I wanted to do a System Repair, then took 15 mins repairing and ended up with the 'windows cannot repair this computer automatically' with these details: (the only difference i see, is that now 'Problem Signature 06' is at 12, instead of the 5 previously)

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200870
Problem Signature 05: AutoFailover
Problem Signature 06: 12
Problem Signature 07: CorruptVolume
Os Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
My System SpecsSystem Spec
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 windows freezing at splash screen




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