| Windows 7: problem reading mini dump file |
14 Jun 2009
|
#1 | | Dual Boot: Windows 7 Ultimate x64, Win 8 Enterprise RTM x64 Peak District, UK |
problem reading mini dump file I am trying to debug a minidump on Windows 7 x64 7229 but I am having a problem with the Symbols.
I have downloaded and installed:
Debugging Tools for Windows - Native x64 (version 6.11.1.404)
[dbg_amd64_6.11.1.404.msi]
Windows 7 x64 symbols
[Windows_Winmain.7100.0.090421-1700.AMD64FRE.Symbols.msi]
[Windows_Winmain.7100.0.090421-1700.AMD64CHK.Symbols.msi]
I have also added the Symbols path H:\Symbols, where all the installed symbols reside
Unfortunately the Windows Debugger complains that I am using the wrong
Symbols. | My System Specs |
| Computer type PC/Desktop System Manufacturer/Model Number Mainly ASUS equipment OS Dual Boot: Windows 7 Ultimate x64, Win 8 Enterprise RTM x64 CPU Intel i7 3930k 3.2 O/C @ 4.2ghz Motherboard Asus P9X79 Deluxe: BIOS 3501 Memory 32Gb DDR3 Dominator GT 1866 MHz - 8 x 4Gb Graphics Card Asus GeForce GTX680 2Gb SLI Sound Card Onboard Realtek HD (SPDIF) Monitor(s) Displays Primary: Asus VK278Q LCD 27", Secondary: Sony 46" HDTV 1080p Screen Resolution 1920x1080 Keyboard Apple Keyboard USB Mouse Microsoft Explorer PSU Corsair CMPSU-850AX Case Coolermaster Stormtrooper Cooling Noctua NH-D14 SE2011 Hard Drives 1 x OCZ Vertex 4 128Gb SSD (system)
3 x Western Digital Caviar Black 1TB S300 16mb 7200rpm :
1 x 10Gb RamDisk Internet Speed 76mb down /16mb up Other Info CPU Idle Temp = 41°
CPU Load Temp = 68° @100% for 40mins |
14 Jun 2009
|
#2 | | |
have you tried the dumpchk.exe tool? because from what I read at Microsoft, it doesn't require access to debugging symbols. How to read the small memory dump files that Windows creates for debugging | My System Specs | | System Manufacturer/Model Number Too many to list. OS XP, Seven, 2008R2 CPU AMD, Intel, VIA Motherboard Various Memory Corsair, Kingston, etc. Graphics Card ATI, NVIDIA Monitor(s) Displays Samsung Keyboard qwerty Hard Drives Maxtor, Western Digital Internet Speed 22 Mb/s @ home, 1 Gb/s @ server Other Info All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality. |
14 Jun 2009
|
#3 | | Dual Boot: Windows 7 Ultimate x64, Win 8 Enterprise RTM x64 Peak District, UK |
Thanks for the reply but I cant seem to find the dumpchk.exe tool anywhere on the site, I follow links and i end up the page where i downloaded 'dbg_amd64_6.11.1.404.msi' from | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Mainly ASUS equipment OS Dual Boot: Windows 7 Ultimate x64, Win 8 Enterprise RTM x64 CPU Intel i7 3930k 3.2 O/C @ 4.2ghz Motherboard Asus P9X79 Deluxe: BIOS 3501 Memory 32Gb DDR3 Dominator GT 1866 MHz - 8 x 4Gb Graphics Card Asus GeForce GTX680 2Gb SLI Sound Card Onboard Realtek HD (SPDIF) Monitor(s) Displays Primary: Asus VK278Q LCD 27", Secondary: Sony 46" HDTV 1080p Screen Resolution 1920x1080 Keyboard Apple Keyboard USB Mouse Microsoft Explorer PSU Corsair CMPSU-850AX Case Coolermaster Stormtrooper Cooling Noctua NH-D14 SE2011 Hard Drives 1 x OCZ Vertex 4 128Gb SSD (system)
3 x Western Digital Caviar Black 1TB S300 16mb 7200rpm :
1 x 10Gb RamDisk Internet Speed 76mb down /16mb up Other Info CPU Idle Temp = 41°
CPU Load Temp = 68° @100% for 40mins |
14 Jun 2009
|
#4 | | |
The files you downloaded have amd64 in the filename but your system specs shows Intel processor. Are there debugging tools for Intel processors perhaps? | My System Specs | | System Manufacturer/Model Number Too many to list. OS XP, Seven, 2008R2 CPU AMD, Intel, VIA Motherboard Various Memory Corsair, Kingston, etc. Graphics Card ATI, NVIDIA Monitor(s) Displays Samsung Keyboard qwerty Hard Drives Maxtor, Western Digital Internet Speed 22 Mb/s @ home, 1 Gb/s @ server Other Info All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality. |
14 Jun 2009
|
#5 | | Dual Boot: Windows 7 Ultimate x64, Win 8 Enterprise RTM x64 Peak District, UK |
The only other option is 'dbg_ia64_6.11.1.404' which wont even install as it's not supported. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Mainly ASUS equipment OS Dual Boot: Windows 7 Ultimate x64, Win 8 Enterprise RTM x64 CPU Intel i7 3930k 3.2 O/C @ 4.2ghz Motherboard Asus P9X79 Deluxe: BIOS 3501 Memory 32Gb DDR3 Dominator GT 1866 MHz - 8 x 4Gb Graphics Card Asus GeForce GTX680 2Gb SLI Sound Card Onboard Realtek HD (SPDIF) Monitor(s) Displays Primary: Asus VK278Q LCD 27", Secondary: Sony 46" HDTV 1080p Screen Resolution 1920x1080 Keyboard Apple Keyboard USB Mouse Microsoft Explorer PSU Corsair CMPSU-850AX Case Coolermaster Stormtrooper Cooling Noctua NH-D14 SE2011 Hard Drives 1 x OCZ Vertex 4 128Gb SSD (system)
3 x Western Digital Caviar Black 1TB S300 16mb 7200rpm :
1 x 10Gb RamDisk Internet Speed 76mb down /16mb up Other Info CPU Idle Temp = 41°
CPU Load Temp = 68° @100% for 40mins |
14 Jun 2009
|
#6 | | |
Oh sorry, I was confused by the links for Intel.
Could it be an issue of version numbers? The debuggin tools are made for 7100 but you are using 7229. | My System Specs | | System Manufacturer/Model Number Too many to list. OS XP, Seven, 2008R2 CPU AMD, Intel, VIA Motherboard Various Memory Corsair, Kingston, etc. Graphics Card ATI, NVIDIA Monitor(s) Displays Samsung Keyboard qwerty Hard Drives Maxtor, Western Digital Internet Speed 22 Mb/s @ home, 1 Gb/s @ server Other Info All of my systems still run fastest on XP 32-bit for the most part. Win7 is fun to play with, but I still prefer XP for raw speed, security, and functionality. |
14 Jun 2009
|
#7 | | windows 7 x64 Home Premium manasquan, nj |
Had the same issue I had the same problem. I got the correct debugging tools and symbol pack by installing WhoCrashed, and the first time you run it, it goes and gets the proper tools and symbols for you. It also analyzes the dump for you too. | My System Specs | | System Manufacturer/Model Number me / #1 OS windows 7 x64 Home Premium CPU intel q6600 Motherboard gigbyte ga ep45 ud3l Memory g.skill 8gb ddr2 1066 (pc2 8500) Graphics Card evga geforce 9800 gtx 512 mb Screen Resolution 1680 x 1050 PSU raidmax 500w Case smilodon (yes, t'was the pretty blue lites that got me!) Hard Drives wd caviar black 500 gb
wd caviar black 1tb
wd elements 1tb external hd x2 |
14 Jun 2009
|
#8 | | Dual Boot: Windows 7 Ultimate x64, Win 8 Enterprise RTM x64 Peak District, UK |
cool, i think I'll try that one next | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Mainly ASUS equipment OS Dual Boot: Windows 7 Ultimate x64, Win 8 Enterprise RTM x64 CPU Intel i7 3930k 3.2 O/C @ 4.2ghz Motherboard Asus P9X79 Deluxe: BIOS 3501 Memory 32Gb DDR3 Dominator GT 1866 MHz - 8 x 4Gb Graphics Card Asus GeForce GTX680 2Gb SLI Sound Card Onboard Realtek HD (SPDIF) Monitor(s) Displays Primary: Asus VK278Q LCD 27", Secondary: Sony 46" HDTV 1080p Screen Resolution 1920x1080 Keyboard Apple Keyboard USB Mouse Microsoft Explorer PSU Corsair CMPSU-850AX Case Coolermaster Stormtrooper Cooling Noctua NH-D14 SE2011 Hard Drives 1 x OCZ Vertex 4 128Gb SSD (system)
3 x Western Digital Caviar Black 1TB S300 16mb 7200rpm :
1 x 10Gb RamDisk Internet Speed 76mb down /16mb up Other Info CPU Idle Temp = 41°
CPU Load Temp = 68° @100% for 40mins |
14 Jun 2009
|
#9 | | windows 7 x64 Home Premium manasquan, nj |
Let me know how it goes. Sometimes you have to do a few tricks to get the debugger to install thru WhoCrashed... other times it goes smooth as silk on its own. | My System Specs | | System Manufacturer/Model Number me / #1 OS windows 7 x64 Home Premium CPU intel q6600 Motherboard gigbyte ga ep45 ud3l Memory g.skill 8gb ddr2 1066 (pc2 8500) Graphics Card evga geforce 9800 gtx 512 mb Screen Resolution 1680 x 1050 PSU raidmax 500w Case smilodon (yes, t'was the pretty blue lites that got me!) Hard Drives wd caviar black 500 gb
wd caviar black 1tb
wd elements 1tb external hd x2 |
15 Jun 2009
|
#10 | | Win7 x64 + x86 Southeastern CT, USA |
The symbols for Windows 7 aren't fully integrated into the Symbol server (or the symbols that you can download). The different builds that are released make this an impossibility for developers.
So, what you do is you run with the incorrect symbols and deduce as much as you can from what's available.
The most updated symbols are available online at Code: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols You can either use the symbols with the C:\symbols left in place (that way it'll scan for the symbols there and then go straight to the Symbol server), or you can change the path to Code: SRV*h:\symbols*http://msdl.microsoft.com/download/symbols | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
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