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Windows 7: Endless cycle of BSOD

18 Dec 2010   #1
uglistix

Windows 7 Ultimate N x64
 
 
Endless cycle of BSOD

My computer, running Windows 7 Ultimate N x64, randomly rebooted whilst I was unzipping a file. I am now stuck in an endless loop of BSODs. I get two different blue screens:

DRIVER_IRQL_NOT_LESS_OR_EQUAL, accompanied with a stop message that refers to storport.sys

and

IRQL_NOT_LESS_OR_EQUAL, accompanied with a stop message 0x0000000a

This happens without fail on every boot up. Sometimes it will load into windows and I can see my desktop for a few seconds before the BSOD - but most times it doesn't even get to the desktop. I've tried booting up by pressing F8 and using all of the listed boot options (about 10 options?) - but the same thing happens every time.

The only thing I can boot into is the recovery console. However start up repair either finds a problem but tells me that it cannot fix it, or it doesn't find a problem at all. All of the restore points fail to work (reporting an "unspecified error" whilst restoring). I ran the memory test for about an hour with no reported errors.

I'm now at my wits end and I'm hoping someone may be able to help me diagnose the problem - bearing in mind I only have access to the recovery console!

I've just realised I can use a USB stick in recovery console so I have managed to get a minidump file off of the computer. However the forum file uploader won't let me upload it (says invalid file)....


My System SpecsSystem Spec
.
18 Dec 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by uglistix View Post
My computer, running Windows 7 Ultimate N x64, randomly rebooted whilst I was unzipping a file. I am now stuck in an endless loop of BSODs. I get two different blue screens:

DRIVER_IRQL_NOT_LESS_OR_EQUAL, accompanied with a stop message that refers to storport.sys

and

IRQL_NOT_LESS_OR_EQUAL, accompanied with a stop message 0x0000000a

This happens without fail on every boot up. Sometimes it will load into windows and I can see my desktop for a few seconds before the BSOD - but most times it doesn't even get to the desktop. I've tried booting up by pressing F8 and using all of the listed boot options (about 10 options?) - but the same thing happens every time.

The only thing I can boot into is the recovery console. However start up repair either finds a problem but tells me that it cannot fix it, or it doesn't find a problem at all. All of the restore points fail to work (reporting an "unspecified error" whilst restoring). I ran the memory test for about an hour with no reported errors.

I'm now at my wits end and I'm hoping someone may be able to help me diagnose the problem - bearing in mind I only have access to the recovery console!
Welcome Uglistix

If you have your win 7 dvd you do have the option of booting from the win 7 dvd and doing a repair install.

Let us know if you need assistance with that proceedure

Jan
My System SpecsSystem Spec
18 Dec 2010   #3
uglistix

Windows 7 Ultimate N x64
 
 

Thanks - I have the Win 7 DVD. I've booted from this and now I have the standard installation screen with three options:

Install Now
What to know before installing Windows
Repair you Computer

For a repair install do I go to "Install Now" and then select "Upgrade"?

Actually - selecting "Upgrade" doesn't work. It tells me that the computer has started using the installation disk and that an upgrade must be started after Windows has started normally.

I've added the latest minidump file as a zip.
My System SpecsSystem Spec
.

18 Dec 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by uglistix View Post
Thanks - I have the Win 7 DVD. I've booted from this and now I have the standard installation screen with three options:

Install Now
What to know before installing Windows
Repair you Computer

For a repair install do I go to "Install Now" and then select "Upgrade"?

Actually - selecting "Upgrade" doesn't work. It tells me that the computer has started using the installation disk and that an upgrade must be started after Windows has started normally.

I've added the latest minidump file as a zip.

You have two glaring problems. I am not sure if you can log on in any shape or fashion

1-asacpi.sys a huge problem

ASACPI.sys Sun Mar 27 22:30:36 2005
Quote:
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
2-Old drivers needing update.

Code:

Code:
nvm62x64.sys    10/17/2008 16:01:06    fffff880`05075000    0x48f8fd12    fffff880`050d8d80            0x00063d80                    
spldr.sys    5/11/2009 11:56:27    fffff880`0149b000    0x4a0858bb    fffff880`014a3000            0x00008000                    
GEARAspiWDM.sys    5/18/2009 07:17:04    fffff880`043cd000    0x4a1151c0    fffff880`043da000            0x0000d000                    
amdxata.sys    5/19/2009 12:56:59    fffff880`01136000    0x4a12f2eb    fffff880`01141000            0x0000b000                    
dump_nvstor.sys    5/20/2009 01:45:37    fffff880`057bb000    0x4a13a711    fffff880`057e6000            0x0002b000                    
nvstor.sys    5/20/2009 01:45:37    fffff880`00c2a000    0x4a13a711    fffff880`00c55000            0x0002b000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Let us know if you need help with this


ken J

edit: try disconnecting everything that is not critical. Especially USB, bluetooth,etc. Also if you can pull all the ram but one stick.

My System SpecsSystem Spec
18 Dec 2010   #5
uglistix

Windows 7 Ultimate N x64
 
 

Thanks - do you know how I can install drivers from the recovery console? This is the only access I currently have! Alternatively is there a way to disable these drivers using regedit? Perhaps then i will be able to boot into windows so that i can update them?

Note that I am able to access regedit by running it from the cmd console within the recovery console...
My System SpecsSystem Spec
18 Dec 2010   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by uglistix View Post
Thanks - do you know how I can install drivers from the recovery console? This is the only access I currently have! Alternatively is there a way to disable these drivers using regedit? Perhaps then i will be able to boot into windows so that i can update them?

Note that I am able to access regedit by running it from the cmd console within the recovery console...
There is a workaround.

While booting from the OS dvd hit shift F-10 to get you into the cmd window. Swap the OS dvd for a dvd with the driver on it and copy E:\........ to the appropriate c:\windows\...... ugly at best but I think it will work.


Ken J
My System SpecsSystem Spec
20 Dec 2010   #7
uglistix

Windows 7 Ultimate N x64
 
 

I'm beginning to think this is a hardware problem. I have a Windows Home Server that takes full daily backups of my PC. So I wiped my hard drive and used the WHS back up from a week ago and also one month ago (i.e. trying two different points when everything was working fine) - and I still get BSOD during boot up.

So I started the usual process of removing memory sticks, swapping them around, etc. Still no luck. I've also removed any unnecessary hardware (DVD drive, case-mounted USB/Firewire/Sound ports, WiFi card, spare HDD) so that I'm now left with PSU, m/board, CPU, RAM, graphics, HDD. Still no luck.

Short of buying replacement hardware and swapping it in/out one at a time, is there any way to identify sources of hardware problems?

Thanks
My System SpecsSystem Spec
23 Dec 2010   #8
uglistix

Windows 7 Ultimate N x64
 
 

This has been resolved now - thanks for everyone's help. I installed a fresh copy of windows on a second hard drive and Microsoft Security Essentials detected a Trojan in the MBR of my original hard drive. I cleared it up with TDSSKiller and now my original installation is back up and running.
My System SpecsSystem Spec
23 Dec 2010   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by uglistix View Post
This has been resolved now - thanks for everyone's help. I installed a fresh copy of windows on a second hard drive and Microsoft Security Essentials detected a Trojan in the MBR of my original hard drive. I cleared it up with TDSSKiller and now my original installation is back up and running.

That is indeed good news.
Thanks for letting us know.
Should you have any problems in the future you know where to come for help.
Safe surfing
.
My System SpecsSystem Spec
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 Endless cycle of BSOD




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