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21 Dec 2010
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#1 | | |
Random BSOD Hi, Just finished mounting an new computer, but I get BSOD randomly. I updated all drivers using DriverFinder. I would like to know what causes these BSOD. Here is the last minidump file I got from c:\windows\Minidump directory.
Thanks for your help. | My System Specs |
| OS Windows 7 x64 CPU intel i7 Motherboard Gigabyte X58-USB3 Memory 8 Go Graphics Card ASUS EAH5770 Sound Card integrated Monitor(s) Displays HP LP2475w Hard Drives Kingston SV100S264G and WDC WD15EARS-00J2GB0 and Seagate FA GoFlex (USB 3.0) |
21 Dec 2010
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#2 | | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android Mauritius |
Quote: I updated all drivers using DriverFinder Never ever use driver updaters, they cause more issues than they fix
Follow these instructions http://www.sevenforums.com/crashes-d...tructions.html | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
21 Dec 2010
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#3 | | |
Thanks for your fast reply. I have followed the instructions for the BSOD reports and attaching the file. Please note that I have put the report from perfmon in the Windows_NT6_BSOD_jcgriff2 folder.
Hope that this will give me a good hint on what is going wrong, because, I am kind of confused about all this random BSOD. | My System Specs | | OS Windows 7 x64 CPU intel i7 Motherboard Gigabyte X58-USB3 Memory 8 Go Graphics Card ASUS EAH5770 Sound Card integrated Monitor(s) Displays HP LP2475w Hard Drives Kingston SV100S264G and WDC WD15EARS-00J2GB0 and Seagate FA GoFlex (USB 3.0) |
21 Dec 2010
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#4 | | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android Mauritius |
The dmp(s) point to ntkrpamp.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. We need to run driver verifier to pinpoint the faulting driver...
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
Then upload the new dumps here | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
21 Dec 2010
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#5 | | |
Hi, I tryed to follow the steps, but when I open Verifier, there is no application in the list, and no "Create custom settings (for code developers)" option. I am running Verifier 4.1. Should I add the "ntkrpamp.exe" application ?? | My System Specs | | OS Windows 7 x64 CPU intel i7 Motherboard Gigabyte X58-USB3 Memory 8 Go Graphics Card ASUS EAH5770 Sound Card integrated Monitor(s) Displays HP LP2475w Hard Drives Kingston SV100S264G and WDC WD15EARS-00J2GB0 and Seagate FA GoFlex (USB 3.0) |
21 Dec 2010
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#6 | | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android Mauritius |
| My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
21 Dec 2010
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#7 | | |
Sorry, I did not run the good "Verifier". Now I found it and will follow the steps you mentionned.
Thanks and sorry for the previous message. | My System Specs | | OS Windows 7 x64 CPU intel i7 Motherboard Gigabyte X58-USB3 Memory 8 Go Graphics Card ASUS EAH5770 Sound Card integrated Monitor(s) Displays HP LP2475w Hard Drives Kingston SV100S264G and WDC WD15EARS-00J2GB0 and Seagate FA GoFlex (USB 3.0) |
21 Dec 2010
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#8 | | |
Ok, so I followed the steps mentionned above. After rebooting, I get a BlueScreen (that I dont have time to see) and I have to go thru the Startup restore (sorry for my translation, I used Windows 7 in french). The restore repairs the boot problem and I can boot the system, but I cannot have verifier results !!. | My System Specs | | OS Windows 7 x64 CPU intel i7 Motherboard Gigabyte X58-USB3 Memory 8 Go Graphics Card ASUS EAH5770 Sound Card integrated Monitor(s) Displays HP LP2475w Hard Drives Kingston SV100S264G and WDC WD15EARS-00J2GB0 and Seagate FA GoFlex (USB 3.0) |
21 Dec 2010
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#9 | | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android Mauritius |

Quote: Originally Posted by glacoursiere Ok, so I followed the steps mentionned above. After rebooting, I get a BlueScreen (that I dont have time to see) and I have to go thru the Startup restore (sorry for my translation, I used Windows 7 in french). The restore repairs the boot problem and I can boot the system, but I cannot have verifier results !!. The resulting dumps are found in C:\Windows\Minidump
Boot into safe mode with networking and upload the contents of the folder | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
21 Dec 2010
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#10 | | |
Here is the content of the c:\windows\minidump folder.
Thanks again | My System Specs | | OS Windows 7 x64 CPU intel i7 Motherboard Gigabyte X58-USB3 Memory 8 Go Graphics Card ASUS EAH5770 Sound Card integrated Monitor(s) Displays HP LP2475w Hard Drives Kingston SV100S264G and WDC WD15EARS-00J2GB0 and Seagate FA GoFlex (USB 3.0) All times are GMT -5. The time now is 01:05 PM. | |