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Windows 7: Random BSOD

21 Dec 2010   #1
glacoursiere

Windows 7 x64
 
 
Random BSOD

Hi, Just finished mounting an new computer, but I get BSOD randomly. I updated all drivers using DriverFinder. I would like to know what causes these BSOD. Here is the last minidump file I got from c:\windows\Minidump directory.

Thanks for your help.


My System SpecsSystem Spec
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21 Dec 2010   #2
yowanvista

Windows 10 Pro x64
 
 

Quote:
I updated all drivers using DriverFinder
Never ever use driver updaters, they cause more issues than they fix

Follow these instructions http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
21 Dec 2010   #3
glacoursiere

Windows 7 x64
 
 

Thanks for your fast reply. I have followed the instructions for the BSOD reports and attaching the file. Please note that I have put the report from perfmon in the Windows_NT6_BSOD_jcgriff2 folder.

Hope that this will give me a good hint on what is going wrong, because, I am kind of confused about all this random BSOD.
My System SpecsSystem Spec
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21 Dec 2010   #4
yowanvista

Windows 10 Pro x64
 
 

The dmp(s) point to ntkrpamp.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. We need to run driver verifier to pinpoint the faulting driver...

- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

Then upload the new dumps here
My System SpecsSystem Spec
21 Dec 2010   #5
glacoursiere

Windows 7 x64
 
 

Hi, I tryed to follow the steps, but when I open Verifier, there is no application in the list, and no "Create custom settings (for code developers)" option. I am running Verifier 4.1. Should I add the "ntkrpamp.exe" application ??
My System SpecsSystem Spec
21 Dec 2010   #6
yowanvista

Windows 10 Pro x64
 
 

This should answer your question
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
21 Dec 2010   #7
glacoursiere

Windows 7 x64
 
 

Sorry, I did not run the good "Verifier". Now I found it and will follow the steps you mentionned.
Thanks and sorry for the previous message.
My System SpecsSystem Spec
21 Dec 2010   #8
glacoursiere

Windows 7 x64
 
 

Ok, so I followed the steps mentionned above. After rebooting, I get a BlueScreen (that I dont have time to see) and I have to go thru the Startup restore (sorry for my translation, I used Win7 in french). The restore repairs the boot problem and I can boot the system, but I cannot have verifier results !!.
My System SpecsSystem Spec
21 Dec 2010   #9
yowanvista

Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by glacoursiere View Post
Ok, so I followed the steps mentionned above. After rebooting, I get a BlueScreen (that I dont have time to see) and I have to go thru the Startup restore (sorry for my translation, I used Win7 in french). The restore repairs the boot problem and I can boot the system, but I cannot have verifier results !!.
The resulting dumps are found in C:\Windows\Minidump

Boot into safe mode with networking and upload the contents of the folder
My System SpecsSystem Spec
21 Dec 2010   #10
glacoursiere

Windows 7 x64
 
 

Here is the content of the c:\windows\minidump folder.

Thanks again
My System SpecsSystem Spec
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