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Windows 7: Every installed program no longer starting

22 Dec 2010  
Fritz Fraghof

Windows 7 Home Basic
23 posts
 
 
Every installed program no longer starting

I have a very strange problem just occurred on one Windows 7 desktop. I was using a software VOIP phone on it, when the PC put itself to sleep after 10 minutes, presumably according to my power saving plan.



When I tried to wake the computer with a keypress, I got the message the computer was not shutdown normally. I chose to start normally. Then I got the message Windows 7 could not start normally, but there was an option to repair start up files, which I chose. A window came up suggesting it might take an hour to fix, so I went away to use another phone.

When I came back Windows had booted to the desktop, but whenever I try to start a program I get the message:

"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command line sxtrace tool for more detail."

This error occurs now with everything : games, Firefox, IE, MS Office, email client. The only thing still working is Notepad and the 2D Windows games.

I had a look to see if there was a recent restore point I could go back to and I was given this message:
"No restore points have been created on your computer's system drive."

I had a default home premium install so I think there should have been restore points..

Anyway this is an internet surfing and gaming computer. My documents are on my own partitions. Any help would be appreciated, but if I can't get it going by Christmas I shall probably format the partition and reinstall Windows.

Last edited by Fritz Fraghof; 22 Dec 2010 at 08:36 AM..
My System SpecsSystem Spec

22 Dec 2010  
richc46

Windows 7 Home Premium SP1, clean install, upgrade disc
15,045 posts
CT
 
 

Welcome
Start with a clean boot, maybe that will help solve the mystery.
http://support.microsoft.com/kb/929135
If that has no affect, try in safe mode as a test. Lets see what the problem is

Run your antivirus updated and full scan
Download and run malwarebytes, full scan and updated.
My System SpecsSystem Spec
22 Dec 2010  
Fritz Fraghof

Windows 7 Home Basic
23 posts
 
 

Thanks for your answer richc46.

I went through the clean boot procedure, which made no difference. I always keep a close eye on msconfig and the only startup items were ATI drivers anyway. Safe mode : yes. Started..

I began a full scan with MS Security Essentials but after 45 minutes it seems a full scan might take 6-8 hours. Malwarebytes will not install. I get the same message:
"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command line sxtrace tool for more detail."

TBH I think a virus is a very low possibility. I keep MSSE up to date and had Malwarebytes installed until recently. I indulge in very low risk behaviour. Even my web browsing is with Firefox with adblock plus, no-script etc

UPDATE : I am commencing to format the Windows partition and reinstall 7. It should only take six hours or so to reinstalll everything.

Last edited by Fritz Fraghof; 23 Dec 2010 at 12:02 AM..
My System SpecsSystem Spec
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 Every installed program no longer starting problems?



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