
Quote: Originally Posted by
crislevin
Hi. Guys
I returned home to find my computer rebooted, (dump file attached).
Please help.
Thanks
This crash was caused by your video driver. Use the below to un-install and re-install it.
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\122210-30451-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c0a000 PsLoadedModuleList = 0xfffff800`02e47e50
Debug session time: Wed Dec 22 09:57:30.736 2010 (GMT-5)
System Uptime: 6 days 5:36:15.428
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
...............................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88003f9a89c, fffff88003a82790, 0}
Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003f9a89c, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88003a82790, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
fffff880`03f9a89c 44397d48 cmp dword ptr [rbp+48h],r15d
CONTEXT: fffff88003a82790 -- (.cxr 0xfffff88003a82790)
rax=0000000000000003 rbx=fffff8a00cff37c0 rcx=0000000000000001
rdx=fffffa800506a800 rsi=0000000000000000 rdi=fffff8a00b6e6740
rip=fffff88003f9a89c rsp=fffff88003a83160 rbp=0000000000000000
r8=00000000a91be2ef r9=0000000000000003 r10=0000000000000000
r11=fffff88002ace120 r12=fffff88003a834a0 r13=fffff88003a83610
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4:
fffff880`03f9a89c 44397d48 cmp dword ptr [rbp+48h],r15d ss:0018:00000000`00000048=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88003f9a89c
STACK_TEXT:
fffff880`03a83160 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4
FOLLOWUP_IP:
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
fffff880`03f9a89c 44397d48 cmp dword ptr [rbp+48h],r15d
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgkrnl
IMAGE_NAME: dxgkrnl.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ac5509e
STACK_COMMAND: .cxr 0xfffff88003a82790 ; kb
FAILURE_BUCKET_ID: X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
BUCKET_ID: X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
Followup: MachineOwner
--------- When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using
Guru3D - Driver Sweeper
When it is removed then download and install the fresh copy.
Ken J