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Windows 7: Blue screen minidump attached

22 Dec 2010   #1
crislevin

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Blue screen minidump attached

Hi. Guys

I returned home to find my computer rebooted, (dump file attached).

Please help.

Thanks


My System SpecsSystem Spec
.

22 Dec 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by crislevin View Post
Hi. Guys

I returned home to find my computer rebooted, (dump file attached).

Please help.

Thanks

This crash was caused by your video driver. Use the below to un-install and re-install it.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\122210-30451-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c0a000 PsLoadedModuleList = 0xfffff800`02e47e50
Debug session time: Wed Dec 22 09:57:30.736 2010 (GMT-5)
System Uptime: 6 days 5:36:15.428
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
...............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88003f9a89c, fffff88003a82790, 0}

Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003f9a89c, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88003a82790, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
fffff880`03f9a89c 44397d48        cmp     dword ptr [rbp+48h],r15d

CONTEXT:  fffff88003a82790 -- (.cxr 0xfffff88003a82790)
rax=0000000000000003 rbx=fffff8a00cff37c0 rcx=0000000000000001
rdx=fffffa800506a800 rsi=0000000000000000 rdi=fffff8a00b6e6740
rip=fffff88003f9a89c rsp=fffff88003a83160 rbp=0000000000000000
 r8=00000000a91be2ef  r9=0000000000000003 r10=0000000000000000
r11=fffff88002ace120 r12=fffff88003a834a0 r13=fffff88003a83610
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4:
fffff880`03f9a89c 44397d48        cmp     dword ptr [rbp+48h],r15d ss:0018:00000000`00000048=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88003f9a89c

STACK_TEXT:  
fffff880`03a83160 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4


FOLLOWUP_IP: 
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
fffff880`03f9a89c 44397d48        cmp     dword ptr [rbp+48h],r15d

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac5509e

STACK_COMMAND:  .cxr 0xfffff88003a82790 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4

BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4

Followup: MachineOwner
---------
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.


Ken J
My System SpecsSystem Spec
22 Dec 2010   #3
crislevin

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

thank you
My System SpecsSystem Spec
.


03 Jun 2011   #4
r4m0n5ky

Windows 7 Professional 32bit
 
 
Is this resolved?

hi,

Just following up to find out if reinstalling the video drivers has resolved the issue?

Regards,

r4m0n5ky
My System SpecsSystem Spec
Reply

 Blue screen minidump attached




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