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Windows 7: Windows 7 BSOD

23 Dec 2010   #1

Windows 7
Windows 7 BSOD

Hi Guys

Since earlier this afternoon I am contantly getting BSOD on my Windows 7 machine.

I was in the process of running Symantec Virus Scan.
It found some viruses which i deleted but then crashed.

Since then I login and but after a few moments BSOD.

I have tried removing Symantec but still get the same issue.

I do not get the issue in Safe Mode though.

I have attached the dump files to be checked.

Any help you can provide would be most appreciated!

My System SpecsSystem Spec
23 Dec 2010   #2

Windows 10 Pro x64

BSODs caused by iaStor.sys, the driver for Intel Matrix Storage Manager
Update it in safe mode with networking Intel® Driver Update Utility

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

BugCheck D1, {0, 2, 1, 83ad0e83}

Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : iaStor.sys ( iaStor+3de83 )
My System SpecsSystem Spec
29 Dec 2010   #3

Windows 7

Thanks for the feedback.
I am up and running again without the BSODs.

I updated the Iastor.sys driver (but from the toshiba support site as the driver on Intels website is not up to date).

This resolved the BSODs caused by Iastor.sys but I was still getting other BSODs.
They were caused by Symantec EndPoint Protection v11.

Once I unistalled Symantec those stopped occuring too.
Am now running TrendMicro AV without any issues so far.

All the help is much appreciated.
My System SpecsSystem Spec


 Windows 7 BSOD

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