Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: new HPz800 BSOD


23 Dec 2010   #1

Windows 7 Pro x64
 
 
new HPz800 BSOD

OS: new installation of Windows 7 x64 Enterprise loaded from disc
PC: new HP z800

Our new Hpz800 is BSODing daily it seems. It is a stock Hpz800 with the exception of a brand new Nvidia Quadro FX 580. I didn't see a spot to plug in the auxilary cable that came with the new gfx card to the power supply so i left it out... dunno if that is causing anything. I've ran windows update and installed the MS debugging tools and windows 7 symbols but I get some "could not find module nt list" error when I run the analyze -v command???


Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\112910-31808-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: E:\Symbols
Executable search path is:
Unable to load image Unknown_Module_f6493657`e392e63a, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_f6493657`e392e63a
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_f6493657`e392e63a
Debugger can not determine kernel base address
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a54000 PsLoadedModuleList = 0xfffff800`02c91e50
Debug session time: Mon Nov 29 14:26:36.160 2010 (UTC - 7:00)
System Uptime: 0 days 0:28:26.869
Unable to load image Unknown_Module_f6493657`e392e63a, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_f6493657`e392e63a
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_f6493657`e392e63a
Debugger can not determine kernel base address
Loading Kernel Symbols
.
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa800b739028, be000000, 1009f}
***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.
Probably caused by : Unknown_Image
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800b739028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000001009f, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff800`041b4c50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff800`02a61565

STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUCKET_ID: CORRUPT_MODULELIST
Followup: MachineOwner
---------

any thoughts??? thanks!

My System SpecsSystem Spec
.

23 Dec 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
BC 124 is one of the most difficult to solve, it is a hardware issue
Here is our best post on the subject
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
04 Jan 2011   #3

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by richc46 View Post
Welcome
BC 124 is one of the most difficult to solve, it is a hardware issue
Here is our best post on the subject
Stop 0x124 - what it means and what to try
Thanks for the reply I'll give that link a try...
My System SpecsSystem Spec
.


Reply

 new HPz800 BSOD




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:40 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33