Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New/Sudden BSOD DXGMMS1.SYS

24 Dec 2010   #1

windows 7 x64 enterprise
 
 
New/Sudden BSOD DXGMMS1.SYS

So recently in the past few weeks I have been getting a BSOD that shows dxgmms1.sys. It happens totally randomly. This is my CUDA box do it's running SETI on 6 cores/12 threads and 3 GPU's at about 70%. Thing is that it will still BSOD even without CUDA running. I have saved my dump files and I would really appreciate any help you all may offer.

I am a MCSE 2003 and a MCITP SA/EA, but my expertise is in building enterprise domains, not fixing BSOD .

Can anyone tell me how to get started uploading the dump and what the normal protocol is on these forums.

Thanks,

Adam

My System SpecsSystem Spec
.

24 Dec 2010   #2

Windows 8.1 Pro x64
 
 

Follow these instructions
http://www.sevenforums.com/crashes-d...tructions.html


dxgmms1.sys suggest the Nvidia driver was involved in the crash


- Boot into safe mode with networking
- Uninstall the Nvidia drivers
- Use driver sweeper to remove leftover Nvidia display driver files Guru3D - Driver Sweeper
- Install the latest drivers http://www.nvidia.com/object/win7-wi...ql-driver.html
- Reboot into normal mode
My System SpecsSystem Spec
24 Dec 2010   #3

windows 7 x64 enterprise
 
 

Ok. I posted the report HTML and the BSOD. I tried downgrading to an earlier version of driver to see if that fixed the issue but it didn't help. I will be happy to compensate someone for their time in helping me figure this out.
My System SpecsSystem Spec
.


24 Dec 2010   #4

Windows 8.1 Pro x64
 
 

nvlddmkm.sys, the Nvidia driver was the cause
Follow the instructions listed above for reinstalling it

Code:
BugCheck D1, {58, a, 0, fffff880052084c6}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrCompletedPacket+46 )
My System SpecsSystem Spec
24 Dec 2010   #5

windows 7 x64 enterprise
 
 

How do you get into safe mode in windows 7 again? F8?

I'm assuming your referring to these steps:
"Follow these instructions
Blue Screen of Death (BSOD) Posting Instructions


dxgmms1.sys suggest the Nvidia driver was involved in the crash


- Boot into safe mode with networking
- Uninstall the Nvidia drivers
- Use driver sweeper to remove leftover Nvidia display driver files Guru3D - Driver Sweeper
- Install the latest drivers http://www.nvidia.com/object/win7-wi...ql-driver.html
- Reboot into normal mode"
My System SpecsSystem Spec
24 Dec 2010   #6

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by lupodwdm View Post
How do you get into safe mode in windows 7 again? F8?

I'm assuming your referring to these steps:
"Follow these instructions
Blue Screen of Death (BSOD) Posting Instructions


dxgmms1.sys suggest the Nvidia driver was involved in the crash


- Boot into safe mode with networking
- Uninstall the Nvidia drivers
- Use driver sweeper to remove leftover Nvidia display driver files Guru3D - Driver Sweeper
- Install the latest drivers http://www.nvidia.com/object/win7-wi...ql-driver.html
- Reboot into normal mode"

Here is a tutorial for this Safe Mode

Attachment 126185


Follow these instructions concerning the Nvidia driver

- Boot into safe mode with networking
- Uninstall the Nvidia drivers
- Use driver sweeper to remove leftover Nvidia display driver files Guru3D - Driver Sweeper
- Install the latest drivers http://www.nvidia.com/object/win7-wi...ql-driver.html
- Reboot into normal mode
My System SpecsSystem Spec
24 Dec 2010   #7

windows 7 x64 enterprise
 
 

Well, I tried all the steps you listed. Thanks so much to talking the time to look at the dump file. Hopefully this will fix it and I can hammer the hell out of this system and use ti for what it was designed for.
Thanks,

Adam
My System SpecsSystem Spec
24 Dec 2010   #8

windows 7 x64 enterprise
 
 

You know, another question; how would this happen in the first place? Could a windows update have caused this?
My System SpecsSystem Spec
25 Dec 2010   #9

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by lupodwdm View Post
You know, another question; how would this happen in the first place? Could a windows update have caused this?
Never let Windows Update download install hardware drivers, switch it to ' Check for updates but let me choose whether to download and install it'

Always use drivers from the manufacturer's website
My System SpecsSystem Spec
27 Dec 2010   #10

windows 7 x64 enterprise
 
 

Quote   Quote: Originally Posted by yowanvista View Post
Quote   Quote: Originally Posted by lupodwdm View Post
You know, another question; how would this happen in the first place? Could a windows update have caused this?
Never let Windows Update download install hardware drivers, switch it to ' Check for updates but let me choose whether to download and install it'

Always use drivers from the manufacturer's website

Didn't seem to do it. Problem came back today. I'll try the steps again and let you know.
My System SpecsSystem Spec
Reply

 New/Sudden BSOD DXGMMS1.SYS




Thread Tools



Similar help and support threads for2: New/Sudden BSOD DXGMMS1.SYS
Thread Forum
BSOD dxgmms1.sys BSOD Help and Support
BSOD Dxgmms1.sys BSOD Help and Support
Dxgmms1.sys BSOD... What should I do? BSOD Help and Support
BSOD dxgmms1.sys BSOD Help and Support
dxgmms1.sys BSOD BSOD Help and Support
dxgmms1.sys BSOD BSOD Help and Support
dxgmms1.sys BSOD??? BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:28 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33