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Windows 7: Common BSOD or not!?


24 Dec 2010   #1

Windows 7 Ultimate 32bit
 
 
Common BSOD or not!?

Hi everyone,
am using Windows 7 for almost a month, so far I got 2 BSOD. the first one was about week after the installation, and I was able to fix the issue (Jraid fault).
yest. I got another one, I tried to shutdown the machine and boom!!! BSOD.

Here's the log:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 83461b86, a0ec1bd4, 0}

Probably caused by : ntkrpamp.exe ( nt!PspExitThread+45b )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 83461b86, The address that the exception occurred at
Arg3: a0ec1bd4, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!PspExitThread+45b
83461b86 83bf2001000000 cmp dword ptr [edi+120h],0

TRAP_FRAME: a0ec1bd4 -- (.trap 0xffffffffa0ec1bd4)
ErrCode = 00000000
eax=00000000 ebx=86ed28f8 ecx=86ed28f8 edx=746c6644 esi=00000068 edi=00000000
eip=83461b86 esp=a0ec1c48 ebp=a0ec1cb4 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
nt!PspExitThread+0x45b:
83461b86 83bf2001000000 cmp dword ptr [edi+120h],0 ds:0023:00000120=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x8E

PROCESS_NAME: Babylon.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 834961e1 to 83461b86

STACK_TEXT:
a0ec1cb4 834961e1 40010004 893670c0 00000001 nt!PspExitThread+0x45b
a0ec1ccc 832c1133 893670c0 a0ec1cf8 a0ec1d04 nt!PsExitSpecialApc+0x22
a0ec1d1c 8325c504 00000001 00000000 a0ec1d34 nt!KiDeliverApc+0x28b
a0ec1d1c 76ee64f4 00000001 00000000 a0ec1d34 nt!KiServiceExit+0x64
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012f71c 00000000 00000000 00000000 00000000 0x76ee64f4


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!PspExitThread+45b
83461b86 83bf2001000000 cmp dword ptr [edi+120h],0

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!PspExitThread+45b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c3fac

FAILURE_BUCKET_ID: 0x8E_nt!PspExitThread+45b

BUCKET_ID: 0x8E_nt!PspExitThread+45b

Followup: MachineOwner
---------


The first thing I noticed that Babylon wasn't working anymore after the BSOD, had to reinstall it.
so, what you think guys? it was Babylon fault?

thanks in advance



My System SpecsSystem Spec
.

24 Dec 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sniki View Post
Hi everyone,
am using Windows 7 for almost a month, so far I got 2 BSOD. the first one was about week after the installation, and I was able to fix the issue (Jraid fault).
yest. I got another one, I tried to shutdown the machine and boom!!! BSOD.

Here's the log:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 83461b86, a0ec1bd4, 0}

Probably caused by : ntkrpamp.exe ( nt!PspExitThread+45b )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 83461b86, The address that the exception occurred at
Arg3: a0ec1bd4, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!PspExitThread+45b
83461b86 83bf2001000000 cmp dword ptr [edi+120h],0

TRAP_FRAME: a0ec1bd4 -- (.trap 0xffffffffa0ec1bd4)
ErrCode = 00000000
eax=00000000 ebx=86ed28f8 ecx=86ed28f8 edx=746c6644 esi=00000068 edi=00000000
eip=83461b86 esp=a0ec1c48 ebp=a0ec1cb4 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
nt!PspExitThread+0x45b:
83461b86 83bf2001000000 cmp dword ptr [edi+120h],0 ds:0023:00000120=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x8E

PROCESS_NAME: Babylon.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 834961e1 to 83461b86

STACK_TEXT:
a0ec1cb4 834961e1 40010004 893670c0 00000001 nt!PspExitThread+0x45b
a0ec1ccc 832c1133 893670c0 a0ec1cf8 a0ec1d04 nt!PsExitSpecialApc+0x22
a0ec1d1c 8325c504 00000001 00000000 a0ec1d34 nt!KiDeliverApc+0x28b
a0ec1d1c 76ee64f4 00000001 00000000 a0ec1d34 nt!KiServiceExit+0x64
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012f71c 00000000 00000000 00000000 00000000 0x76ee64f4


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!PspExitThread+45b
83461b86 83bf2001000000 cmp dword ptr [edi+120h],0

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!PspExitThread+45b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c3fac

FAILURE_BUCKET_ID: 0x8E_nt!PspExitThread+45b

BUCKET_ID: 0x8E_nt!PspExitThread+45b

Followup: MachineOwner
---------


The first thing I noticed that Babylon wasn't working anymore after the BSOD, had to reinstall it.
so, what you think guys? it was Babylon fault?

thanks in advance
While the analysis is correct as far as it goes we can examine it in more detail. We need the actual DMP file

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
25 Dec 2010   #3

Windows 7 Ultimate 32bit
 
 

the minidump file is attached now
My System SpecsSystem Spec
.


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 Common BSOD or not!?




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