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Windows 7: BSOD on Alienware M17


25 Dec 2010   #1

Windows 7 64bit
 
 
BSOD on Alienware M17

My computer had been running a bit slow recently so I decided to reformat my drive and start fresh, so I put in my Windows 7 disc and deleted all the files from my hard drive and reinstalled Windows 7.

Everything seemed to be fine, except since then I've been receiving the BSOD on average of about once per day ever since and at seemingly random times.

My theory is that crucial drivers were deleted when I reformatted my hard drive.

So attached is my BSOD Dump File. I wasn't able to figure out how to save my perfmon report as an html document so that's not included. If it's crucial that I attach that as well, let me know and I'll see if I can figure it out.

System Info:

Windows 7
Updated about a year ago from Vista
Full retail version
System is about a year and a half old.
OS is a little over a year old.

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name TEKPHIN-PC
System Manufacturer alienware
System Model Alienware M17
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, 2400 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Intel W841.B14, 3/4/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name TekPhin-PC\TekPhin
Time Zone Central Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.99 GB
Available Physical Memory 2.80 GB
Total Virtual Memory 7.99 GB
Available Virtual Memory 6.64 GB
Page File Space 3.99 GB
Page File C:\pagefile.sys



Please help me figure this out. Thanks so much for the help!

~ Phil


My System SpecsSystem Spec
.

25 Dec 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Can you complete your System Specs page? Some of this information (e.g. type and make of hard disk) can help us diagnose the problem better.

Thanks,
Golden
My System SpecsSystem Spec
25 Dec 2010   #3

Windows 8.1 Pro x64
 
 

Update your Realtek RTL8187S Wireless LAN PCIE Network Adapter drivers
Realtek in safe mode with networking

Code:
BugCheck C2, {7, 1097, 53b0ec6, fffff880086276f0}

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ndis.sys - 
Unable to load image \SystemRoot\system32\DRIVERS\RTL8187Se.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTL8187Se.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
GetPointerFromAddress: unable to read from fffff80002cab0e0
GetUlongFromAddress: unable to read from fffff80002c191b0
Probably caused by : RTL8187Se.sys ( RTL8187Se+14fd5 )
My System SpecsSystem Spec
.


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 BSOD on Alienware M17




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