BSOD on Alienware M17


  1. Posts : 4
    Windows 7 64bit
       #1

    BSOD on Alienware M17


    My computer had been running a bit slow recently so I decided to reformat my drive and start fresh, so I put in my Windows 7 disc and deleted all the files from my hard drive and reinstalled Windows 7.

    Everything seemed to be fine, except since then I've been receiving the BSOD on average of about once per day ever since and at seemingly random times.

    My theory is that crucial drivers were deleted when I reformatted my hard drive.

    So attached is my BSOD Dump File. I wasn't able to figure out how to save my perfmon report as an html document so that's not included. If it's crucial that I attach that as well, let me know and I'll see if I can figure it out.

    System Info:

    Windows 7
    Updated about a year ago from Vista
    Full retail version
    System is about a year and a half old.
    OS is a little over a year old.

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name TEKPHIN-PC
    System Manufacturer alienware
    System Model Alienware M17
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, 2400 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date Intel W841.B14, 3/4/2009
    SMBIOS Version 2.5
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name TekPhin-PC\TekPhin
    Time Zone Central Standard Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.99 GB
    Available Physical Memory 2.80 GB
    Total Virtual Memory 7.99 GB
    Available Virtual Memory 6.64 GB
    Page File Space 3.99 GB
    Page File C:\pagefile.sys



    Please help me figure this out. Thanks so much for the help!

    ~ Phil
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Can you complete your System Specs page? Some of this information (e.g. type and make of hard disk) can help us diagnose the problem better.

    Thanks,
    Golden
      My Computer


  3. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #3

    Update your Realtek RTL8187S Wireless LAN PCIE Network Adapter drivers
    Realtek in safe mode with networking

    Code:
    BugCheck C2, {7, 1097, 53b0ec6, fffff880086276f0}
    
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ndis.sys - 
    Unable to load image \SystemRoot\system32\DRIVERS\RTL8187Se.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RTL8187Se.sys
    *** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
    GetPointerFromAddress: unable to read from fffff80002cab0e0
    GetUlongFromAddress: unable to read from fffff80002c191b0
    Probably caused by : RTL8187Se.sys ( RTL8187Se+14fd5 )
      My Computer


 

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