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Windows 7: Explorer.exe(I think) not starting.


25 Dec 2010   #1

Windows 7 Home Premium x64
 
 
Explorer.exe(I think) not starting.

Hello all,

I sometimes do have the problem that iff I start my pc, it first starts normal, but after i only see this screen (my background), the file is attached. I can't do much except pressing ctrl+alt+del, and iff i do so the screen turns black. As soon as i press enter again it goes back to my background. I dont see anything except my background, so not my mouse or something.

I need help please!

Robert.
[IMG]file:///C:/Windows/Web/Wallpaper/Windows/img0.jpg[/IMG]

My System SpecsSystem Spec
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25 Dec 2010   #2

Windows 8.1 Pro x64
 
 

Press 'Ctrl+Shift+Esc'
Task manager will open and go to 'Applications' tab
Click on 'New task'
Enter 'explorer' and press 'Ok'
My System SpecsSystem Spec
27 Dec 2010   #3

Windows 7 Home Premium x64
 
 

That doesn't work, nothing happens then, but my mouse does show the loading sign, so something is happening but it just doesnt open.

It just happens sometimes, my computer starts and first the screen is black, after pressing enter and such sometimes, it turns to my background and that is all, nothing happens after.
Help please!
My System SpecsSystem Spec
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28 Dec 2010   #4

Windows 8.1 Pro x64
 
 

This may be malware, try Download Kaspersky Rescue Disk 10
My System SpecsSystem Spec
28 Dec 2010   #5

Windows 7 Home Premium x64
 
 

I actually think it is sleeping mode, u know when u are for a long time not on your computer, it switches to that and it is excatly the same as sleeping mode. But the problem with sleeping mode is that if my computer switches to sleeping mode, I can't get it back to normal, which is also the problem with when my computer has the starting issue. Do u know anything to fix sleeping mode problems?

Thanks.
My System SpecsSystem Spec
30 Dec 2010   #6

Windows 7 Home Premium x64
 
 

Hey, i still have the problem and u helped me at the other thread, so maybe u can help here to?
Because i didn't use that iso file, but the scanner from them, because they said at the webpage that the scanner is working better, so i used that one. It said there were no infections, but i still have the problem. So can u suggest something please?
My System SpecsSystem Spec
30 Dec 2010   #7

Windows 8.1 Pro x64
 
 

Can you boot into safe mode?, if so try a System Restore
My System SpecsSystem Spec
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 Explorer.exe(I think) not starting.




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