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Windows 7: explorer crashing and restarting continously


15 Jun 2009   #1

windows 7 build 7000
 
 
explorer crashing and restarting continously

I went to Las Vegas for a week and i come back to find my computer all messed up. My windows explorer keeps finding an error and starts opening the window that says windows searching for a problem. It will open these windows nonstop until i turn the computer off and i am unable to do anything. I have tried running safe mode and the only thing that changes is that it constantly restarts explorer rather than crashes. I am at a loss and i dont know what to do. I can get to the cmd prompt in safe mode if i work fast enough but thats about it. Could anyone help me with this problem?

My System SpecsSystem Spec
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15 Jun 2009   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Seipmoney and welcome to Seven Forums.

I would recommend running a repair install to try and fix this so that you do not lose anything.

Hope this helps,
Shawn
My System SpecsSystem Spec
16 Jun 2009   #3

Windows 7 Build 7229 64bit + Vista ultimate 64 bit
 
 

Explorer has crashed a few times when I had the RC installed but since clean install of build 7229 it is okay.
My System SpecsSystem Spec
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12 Nov 2009   #4

windows 7
 
 

hey, i've been having the same issues. I just upgraded to windows seven in an effort to fix the issues with my windows explorer, among other things. I checked the reliability report and I got this:
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: AppHangXProcB1
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765076
Hang Signature: 1e17
Hang Type: 128
Waiting on Application Name: svchost.exe:AudioClientRpc
Waiting on Application Version: 0.0.0.0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 1e1773c5ae376bc3647f21b9072f62bc
Additional Hang Signature 2: ef4c
Additional Hang Signature 3: ef4c22c1eaf328ca45fbe7d79e6c4431
Additional Hang Signature 4: 1e17
Additional Hang Signature 5: 1e1773c5ae376bc3647f21b9072f62bc
Additional Hang Signature 6: ef4c
Additional Hang Signature 7: ef4c22c1eaf328ca45fbe7d79e6c4431

Extra information about the problem
Bucket ID: 696285616

Not sure what to do about it. But I think my audio volume wheel on the side of my computer has something to do with it. Please help me. I'm really getting sick of this.
My System SpecsSystem Spec
12 Nov 2009   #5

Windows 7 Ultimate x86-64
 
 

Update your BIOS, chipset and other drivers, and remove any hardware that doesn't have Windows 7 drivers.
My System SpecsSystem Spec
13 Nov 2009   #6

windows 7
 
 

Frost, thanks for the info, but i'm not sure I know how to update my BIOS, chipset. Could you direct me on the process?

Edit: So i went to manufactures website and looked up chipset. Downloaded the windows 7 Chipset. And installed it. So hopefully that will take care of it. But as far as BIOS goes, The website said not to do it if I wasn't directed by some customer support agent or something weird like that. What does BIOS do?
My System SpecsSystem Spec
13 Nov 2009   #7

Windows 7 Ultimate x86-64
 
 

The BIOS has the job of booting the OS, holding info on your hardware and if it works and providing access to other features like virtualization. It should be updated.
My System SpecsSystem Spec
17 Nov 2009   #8

windows 7
 
 

I downloaded the BIOS update. but it's not running/updating. ?
My System SpecsSystem Spec
17 Nov 2009   #9

Windows 7 Ultimate x86-64
 
 

What pc model do you have and what BIOS file did you get? Download the stunning HWInfo tool to find out.
My System SpecsSystem Spec
22 Nov 2009   #10

windows 7
 
 

well, got the bios downloaded and installed/updated. Been a week now and no issues. Hopefully I got it fixed this time. Thanks for the Info guys. Major help.
My System SpecsSystem Spec
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 explorer crashing and restarting continously




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