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Windows 7: BSOD Please Review Logs

27 Dec 2010   #1

Windows 7 Home Premium 64bit
BSOD Please Review Logs

Windows 7 Home Premium
the original installed OS on the system?
OEM Version

- What is the age of system (hardware)? All Brand new
- What is the age of OS installation? I have not re-installed.

My System SpecsSystem Spec
27 Dec 2010   #2

Windows 7 Ultimate 32 bit

HI, Cade, and welcome to the forum. You have several dumps with error code 124. This is a fatal hardware error. No specific cause is given. I You also have serveral dumps showing error code 1A. While I look further, read this article on your error 124: [2-Int] Stop 0x124 - what it means and what to try

Do you get BSOD's in the Safe mode as well as in the normal mode? If you have not tried, boot into the Safe mode and see.

Do the checks in in the article linked above. Then I suggest that you run Memtest86 to test your RAM. Follow the instructions in this tutorial:
RAM - Test with Memtest86+. Run Memtest from a cold boot after your computer has been off for an hour or so. Let it run for at least 7 passes. This will take 6-8 hours. If you see errors, you can stop the test. Post back with your results.

Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c03000 PsLoadedModuleList = 0xfffff800`02e40e50
Debug session time: Mon Dec 27 10:11:11.622 2010 (GMT-5)
System Uptime: 0 days 0:00:12.105
Loading Kernel Symbols
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004dcb8f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner

Debug session time: Mon Dec 27 10:39:52.535 2010 (GMT-5)
System Uptime: 0 days 0:15:24.017
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {31, fffffa8003b47e10, fffff880029ef000, fffff8a002aafd7c}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+6378 )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

    # Any other values for parameter 1 must be individually examined.
Arg1: 0000000000000031, The subtype of the bugcheck.
Arg2: fffffa8003b47e10
Arg3: fffff880029ef000
Arg4: fffff8a002aafd7c

Debugging Details:

BUGCHECK_STR:  0x1a_31



PROCESS_NAME:  firefox.exe


LAST_CONTROL_TRANSFER:  from fffff80002fadb2d to fffff80002c7c600

fffff880`07389078 fffff800`02fadb2d : 00000000`0000001a 00000000`00000031 fffffa80`03b47e10 fffff880`029ef000 : nt!KeBugCheckEx
fffff880`07389080 fffff800`02f64f45 : fffff880`029ef000 00000000`038f0000 00000000`00733000 fffffa80`01530ea0 : nt! ?? ::NNGAKEGL::`string'+0x6378
fffff880`073890d0 fffff800`02f5217c : 00000000`00000000 00000000`00000000 fffff6fc`40053f68 fffff800`00000000 : nt!MiPerformFixups+0x65
fffff880`07389120 fffff800`02c5e57d : 00000000`0007104e 00000000`00000733 fffff8a0`0291f9e0 00000000`00000002 : nt!MiRelocateImagePfn+0x114
fffff880`07389180 fffff800`02f64ea1 : fffffa80`03aea010 fffff6fc`40053f68 fffff8a0`00000002 00000000`00000000 : nt!MiValidateImagePages+0x2bd
fffff880`07389220 fffff800`02f645b0 : ffffffff`ffffffff 00000000`00000001 fffff8a0`02a8f000 00000000`000000fe : nt!MiSwitchBaseAddress+0x61
fffff880`07389250 fffff800`02f783ae : 00000000`00000004 00000000`01000000 00000000`00000000 00000000`00000000 : nt!MiRelocateImageAgain+0x100
fffff880`073892a0 fffff800`02f6db83 : fffff880`07389500 00000000`00000000 fffff880`073895a8 fffff880`073894f8 : nt!MmCreateSection+0x302
fffff880`073894b0 fffff800`030d8d75 : fffff8a0`00cd4268 00000000`00000000 00000000`00000001 00000002`00000000 : nt!NtCreateSection+0x162
fffff880`07389530 fffff800`030d9127 : 00000000`00000010 fffff8a0`01bfc4e0 fffff880`073896c0 00000000`0000002c : nt!PfSnGetSectionObject+0x2d5
fffff880`07389620 fffff800`030d9557 : fffff880`07389740 00000000`00000001 00000000`00000000 00000000`00000000 : nt!PfSnPrefetchSections+0x247
fffff880`07389710 fffff800`030d997f : 00000006`5a6cacef fffffa80`0640e060 fffff8a0`01f78000 00000000`00000000 : nt!PfSnPrefetchScenario+0x187
fffff880`07389980 fffff800`02ed211f : 00000000`00000000 00000000`18acfcff fffffa80`060df5f0 00000000`00000000 : nt!PfSnBeginAppLaunch+0x35f
fffff880`07389a50 fffff800`02f4b130 : fffffa80`06355210 fffffa80`060df5f0 00000000`14050800 00000000`7efde000 : nt! ?? ::NNGAKEGL::`string'+0x503f0
fffff880`07389a80 fffff800`02c5ac35 : fffff880`009e9180 00000000`00000000 fffff800`02f4b034 fffffa80`06355210 : nt!PspUserThreadStartup+0xfc
fffff880`07389ae0 fffff800`02c5abb7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartUserThread+0x16
fffff880`07389c20 00000000`76cf3260 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartUserThreadReturn
00000000`0017f548 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76cf3260


nt! ?? ::NNGAKEGL::`string'+6378
fffff800`02fadb2d cc              int     3


SYMBOL_NAME:  nt! ?? ::NNGAKEGL::`string'+6378

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6378

BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6378

Followup: MachineOwner

My System SpecsSystem Spec

 BSOD Please Review Logs

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