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Windows 7: Random BSOD in the past couple of days - Please Help!


27 Dec 2010   #1

Windows 7 Professional 64bit
 
 
Random BSOD in the past couple of days - Please Help!

I've had no issues with my desktop from the time it was built until the last couple of days. Now I'm getting random BSOD pretty regularly. So far this is what I've done to try to resolve the problem, but nothing's worked out.
  • Updated video card driver
  • Ran Windows Memory Checker on Start Up
  • Ran Windows Error Checking on Hard Drive

The BSOD's are usually DRIVER_IRQL_LESS_NOT_EQUAL, SYSTEM_SERVICE_EXCEPTION, ataport.sys.

The PERFORM.html and BSOD Dump & File Collection data is attached.

This is my work computer so I've lost a couple of days just trying to get this thing running again. Any help is appreciated. Thanks!

Built April 2010
Windows 7 Professional - 64bit - OEM
Intel i5 - 750
ATI Radeon HD5670
8GB RAM (4 x 2GB)
WD Caviar Black 500 GB


My System SpecsSystem Spec
.

27 Dec 2010   #2

Windows 7 Professional 64bit
 
 

Can anybody be of any help with my BSOD's? I need to get my computer up and running safely asap
My System SpecsSystem Spec
27 Dec 2010   #3

Windows 7 Professional 64bit
 
 

I just got another BSOD with a different error than I've had in the past.

snapman.sys
PAGE_FAULT_NOT_IN_NONPAGED_AREA

Can anybody help me with this?
My System SpecsSystem Spec
.


10 Jan 2011   #4

Windows 7 Pro x64
 
 

Hey, perhaps you've sorted this by now? I've been getting similar BSODs ever since installing 4 sticks of 2GB ram (previously had 2x2GB with no BSODs ever). Like you the BSODs differ and I recognise all the ones you've had. Obviously it may not be your ram, but I saw you were also using 4 sticks. The more I OC them, the quicker it crashes. And it's not the dimms as I've run for hours using different combinations. My next change is to up the NB & FSB voltage and see if it helps. If you do still have this problem I'd recommend running with 2 sticks and see if you still BSOD. J
My System SpecsSystem Spec
10 Jan 2011   #5

Windows 7 Professional x64
 
 

To the OP:

It appears ThreatFire/PC Tools is the problem. Please remove it, using Microsoft Security Essentials as a replacement.

MSE: http://www.microsoft.com/security_essentials

If the BSODs persist, run driver verifier: Driver Verifier - Enable and Disable

...Summary of the dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Dec 27 13:59:04.076 2010 (UTC - 5:00)
System Uptime: 0 days 0:09:44.497
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3f )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!RtlImageNtHeaderEx+3f
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Dec 27 13:47:39.167 2010 (UTC - 5:00)
System Uptime: 0 days 0:06:19.587
Probably caused by : ataport.SYS ( ataport!memmove+64 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_ataport!memmove+64
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Dec 27 13:39:37.857 2010 (UTC - 5:00)
System Uptime: 0 days 2:07:39.903
Probably caused by : ntkrnlmp.exe ( nt!KiApcInterrupt+1f1 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  rundll32.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiApcInterrupt+1f1
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Dec 27 10:54:36.957 2010 (UTC - 5:00)
System Uptime: 0 days 0:03:04.003
Probably caused by : PCTCore64.sys ( PCTCore64+c28b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x3B_PCTCore64+c28b
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Dec 27 10:50:23.950 2010 (UTC - 5:00)
System Uptime: 0 days 0:07:20.386
Probably caused by : ataport.SYS ( ataport!memmove+64 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_ataport!memmove+64
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 23 18:33:03.769 2010 (UTC - 5:00)
System Uptime: 0 days 0:02:05.205
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AtBroker.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 23 18:27:01.801 2010 (UTC - 5:00)
System Uptime: 0 days 0:13:39.847
Probably caused by : ataport.SYS ( ataport!memmove+64 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_ataport!memmove+64
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 23 18:11:47.757 2010 (UTC - 5:00)
System Uptime: 0 days 1:11:44.803
Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+226 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!KeSetEvent+226
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
I apologize your thread was overlooked.
My System SpecsSystem Spec
10 Jan 2011   #6

Windows 7 Professional 64bit
 
 

I ended up formatting and reinstalling Windows. So far no issues with it.
My System SpecsSystem Spec
10 Jan 2011   #7

Windows 7 Professional 64bit
 
 

Running MSE too btw. Good product.
My System SpecsSystem Spec
10 Jan 2011   #8

Windows 7 Professional x64
 
 

Alright, let us know if you need anything else! We will do our best to answer within a couple of hours; if not, don't hesitate to PM me.
My System SpecsSystem Spec
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 Random BSOD in the past couple of days - Please Help!




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