Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 BSOD after exiting standby (ie waking up)

28 Dec 2010   #1
jainraje

Windows 7 Home Premium 64bit
 
 
Windows 7 BSOD after exiting standby (ie waking up)

Hi,

I'd like help debugging a BSOD after waking from standby.

Here are my specifics:
- Windows 7 x64
- Fresh HDD install (no original OS on HDD)
- OEM version purchased and installed by me
- New PC build (1 month old)
o Gigabyte GA-H55M-S2H Motherboard - Intel H55, LGA1156, Micro ATX, Audio, Video, PCI Express 2.0, LAN, USB 2.0
o Intel Core i3 540 Processor BX80616I3540 - 3.06GHz, LGA 1156, 4MB L3 Cache, Dual-Core, Retail Processor w/ Fan

- Runs stable other than BSOD after waking from standby

Additional Notes:
If OS boots and no applications are open the BSOD does not appear to happen, however, if a application is open and system goes to standby, the BSOD occurs during the wake up process.

Thanks in advance!





My System SpecsSystem Spec
.

29 Dec 2010   #2
wish

Windows 7 Ultimate x64 SP1
 
 

Hi,
First Perform system file checker:
Right click Command Prompt → run as admin → sfc /scannow

Then your dmp bugcheck KERNEL_DATA_INPAGE_ERROR (7a).
Typically caused by a bad block in the paging file or disk controller error.
So I suggest you to test your Harddrive:
1] Command Prompt (as administrator) → chkdsk /f /r
2] Use WDC Data LifeGuard tools → EXTENDED TEST

And update your Realtek NIC driver:
Rt64win7.sys Thu Feb 26 01:04:13 2009 → Realtek
My System SpecsSystem Spec
29 Dec 2010   #3
jainraje

Windows 7 Home Premium 64bit
 
 

Hi, many thanks for your reply and suggestions. I will try your suggestions and post back my results.
My System SpecsSystem Spec
.


02 Jan 2011   #4
jainraje

Windows 7 Home Premium 64bit
 
 

Hi, Sorry this took so long (was on holiday vacation!). I ran the disk drive tests today and no errors were detected. According to Windows, the current NIC driver is the best (I guess no newer available?).

I went into the BIOS and changed the SATA interface from AHCI to IDE. After rebooting, Windows updated the drive controller driver. Maybe this will address the BSOD crash? I will monitor the situation and post any new status updates good or bad.

Your thoughts, comments or suggestions are welcome.

Thx.
--Rj
My System SpecsSystem Spec
02 Jan 2011   #5
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi, Rj. Thanks for the update. Your dumps indicate memory corruption. Out of date drivers can caiuse memoery corruption and BSOD's. Update this driver:
Quote:
Rt64win7.sys Thu Feb 26 04:04:13 2009 - Realtek 8101E/8168/8169 Network Driver Interface Specification 6.20 64-bit Driver. Latest PCIe GBE (GigaBit Ethernet) drivers here: Realtek.
See if this helps your system.
My System SpecsSystem Spec
02 Jan 2011   #6
jainraje

Windows 7 Home Premium 64bit
 
 

Hi Carl, Based on your recommendation I updated the Realtek driver. I also updated the BIOS from F5 to F7 and then reverted the BIOS back to AHCI (after doing some research on AHCI vs IDE). Normally I like to make a single change at a time but made an exception. I'll provide update after running the system and observing behavior.

Again, your thoughts, comments or recommendations are welcome.

Thx.
--Rj
My System SpecsSystem Spec
04 Jan 2011   #7
jainraje

Windows 7 Home Premium 64bit
 
 

Hi Carl,

Well, I ran some tests (had several applications open and forced into sleep) and system generated a BSOD after waking from sleep. I can package the dump if you think it is valuable.

Just to summarize:
- Updated Realtek driver
- Updated BIOS to F7
- Ran the disk tests you suggested and no errors were reported.

Is there is a BIOS setting that needs to be adjusted?

Btw, the drive makes a unusual sound (makes me a bit uncomfortable) when initially booting and waking from sleep.

Any advice or suggestion or comments are welcome.

Br,
-Rj
My System SpecsSystem Spec
04 Jan 2011   #8
jainraje

Windows 7 Home Premium 64bit
 
 

The crash package is attached.
My System SpecsSystem Spec
Reply

 Windows 7 BSOD after exiting standby (ie waking up)




Thread Tools





Similar help and support threads
Thread Forum
BSOD when waking up from standby
Hi This computer is running Windows XP So there's always a BSOD when waking up from standby. I can easily collect any "black box" data you need since I can reproduce this problem easily. What I suspect is the video card which is: SAPPHIRE Radeon 9250 128 MB and this is an AGP card. It's...
BSOD Help and Support
BSOD's While Exiting Game, Exiting Chrome
I have recently gotten three BSODs, one was from exiting to desktop from Far Cry 3, (the 3/12 10:26 pm) the other was when the computer was afk and not being used (3/13 6:36 PM) and 3/13 10:26pm from exiting Google Chrome. Dump file uploaded. Please help, I really need to get rid of this, :l I...
BSOD Help and Support
Windows XP Mode Crashes when waking up the computer from standby/sleep
I don't know why on earth it does that. This starts happening everytime now. Here are the details Problem signature: Problem Event Name: BEX64 Application Name: VMWindow.exe Application Version: 6.1.7601.17514 Application Timestamp: 4ce7b2e6 Fault Module Name: ...
Virtualization
BSOD after waking from standby| Win 7 64bit
Hello! I have a Win 7 Professional 64bit. I get BSOD mainly after leaving my computer in standby mode and then when i start it gives a windows error. My operating system is downloaded from MSDNAA and it's qiute fresh (about 1 month old). The laptop is a Lenovo Z575 with amd A6-3300M so...
BSOD Help and Support
Windows 7 64bit BSOD when exiting games
Hello everyone, I am getting BSOD when existing games in Windows 7 Home Premium 64bit edition. It does not happen everytime, but it happens frequently enough to be a problem. I have attached the file per the BSOD posting instructions found in this forum. I hope you can help me determine what...
BSOD Help and Support
W7: Waking up from standby with remote = no signal @ tv
I hope this is the correct area for my question. I am using W7 Media Center with my HTPC setup. I would like to get rid of keyboard & mouse and use only MCE remote (IRTrans). I have a problem waking up the HTPC from standby with remote only: The PC wakes up ok but there is no signal on...
Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:34.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App