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Windows 7: Computer Locks Up Intermittently

29 Dec 2010   #1

Windows 7 Pro - 32Bit
 
 
Computer Locks Up Intermittently

My computer tends to lock up from time to time. It doesn't actually show the BSOD, instead the display is frozen and my activity light on the case stays constant. It tends to lock up when i have video or music playing . I was leaning toward the video card driver, however I installed the latest driver and it still locks up. Lately i've noticed that the computer will lock up overnight. Here are some specs.

Mother board: Asus P5P800-VM
Video: EVGA GeForce 6200
Sound: On board
Processor: Intel Pentium 4 @ 3ghz
Windows 7 32bit
Ram: 4GB (2.75 Usable)

I appreciate any help and thank you for your time.

My System SpecsSystem Spec
.

29 Dec 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tdaddylove View Post
My computer tends to lock up from time to time. It doesn't actually show the BSOD, instead the display is frozen and my activity light on the case stays constant. It tends to lock up when i have video or music playing . I was leaning toward the video card driver, however I installed the latest driver and it still locks up. Lately i've noticed that the computer will lock up overnight. Here are some specs.

Mother board: Asus P5P800-VM
Video: EVGA GeForce 6200
Sound: On board
Processor: Intel Pentium 4 @ 3ghz
Windows 7 32bit
Ram: 4GB (2.75 Usable)

I appreciate any help and thank you for your time.
These were all caused by hardware.

Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try

Thanks


Ken

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Minidump\122910-41140-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c08000 PsLoadedModuleList = 0x82d47570
Debug session time: Wed Dec 29 19:08:24.859 2010 (GMT-5)
System Uptime: 0 days 0:00:11.640
Loading Kernel Symbols
.....................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 8647179c, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 8647179c, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
80e4ccc4 82ccb1c5 86471780 82d65f88 82d65f80 nt!WheapCreateTriageDumpFromPreviousSession+0x32
80e4cce4 82ccbfe1 82d65f80 86471780 82d65fb0 nt!WheapProcessWorkQueueItem+0x56
80e4cd00 82c63083 82d65f80 00000000 85555a70 nt!WheapWorkQueueWorkerRoutine+0x1f
80e4cd50 82defd84 00000001 be415631 00000000 nt!ExpWorkerThread+0x10d
80e4cd90 82c91159 82c62f76 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
29 Dec 2010   #3

Windows 7 Pro - 32Bit
 
 

Wow thanks for the fast reply Ken. Looks like I have some reading to do.
My System SpecsSystem Spec
.


29 Dec 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

The constant activity light could be pointing to hard drive problems. Please download and run:

CrystalDiskInfo - Software - Crystal Dew World

And then post back an image of the results.

Regards,
Golden
My System SpecsSystem Spec
29 Dec 2010   #5

Windows 7 Pro - 32Bit
 
 

[QUOTE=Golden;1154577]Hi,

The constant activity light could be pointing to hard drive problems. Please download and run:

CrystalDiskInfo - Software - Crystal Dew World

And then post back an image of the results.

Regards,
Golden
My System SpecsSystem Spec
29 Dec 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Yep! There's your problem.........

Note the yellow light next to Reallocated Sector Count. This indicates a potential imminent failure of the disk. You should back up any data on that disk, and replace it as soon as possible.

Let us know how you get on.

Regards,
golden
My System SpecsSystem Spec
29 Dec 2010   #7

Windows 7 Pro - 32Bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Yep! There's your problem.........

Note the yellow light next to Reallocated Sector Count. This indicates a potential imminent failure of the disk. You should back up any data on that disk, and replace it as soon as possible.

Let us know how you get on.

Regards,
golden
Darn! Go figure. Well thanks for the help. Lucky for me I have an extra SATA drive that i salvaged from my laptop.
My System SpecsSystem Spec
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 Computer Locks Up Intermittently




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