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Windows 7: can't access files or programs

30 Dec 2010   #1

Windows 7
can't access files or programs

i'm running on build 7600.
suddenly my pc shuts down while i was surfing the net (browser: google chrome)
then when i tried to turn the pc on, i can't access any file nor program. when i try to open one, everything on the screen disappears. i cant open even the task manager. all i could do with my pc was to restart it.
is it a virus problem? what could be causing the damage and how do i fix it?

any help would do. thank you.

My System SpecsSystem Spec
30 Dec 2010   #2

Windows 10 Pro x64

Boot into safe mode with networking and run a full scan of Malwarebytes
If safe mode does not load use a Rescue Disk
Kaspersky Rescue Disk 10
My System SpecsSystem Spec
31 Dec 2010   #3

Windows 7

Woah! The Malware Scan totally worked. Thank you very much yowanvista! 'Twas such a big help.
Happy New Year!
My System SpecsSystem Spec


 can't access files or programs

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