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| 01 Jan 2011 | #1 |
| | BSOD - Windows Power Kernal Hi, new member in need of some help. I've had two BSODs in the last 12 hours on a previously stable system. One was simply a crash while idling, the other was during a boot today (first boot after reboot/shutdown after the crash). Chkdsk shows no errors, and I don't think temperature is an issue here. 'Panther' was showing up in the logs last night, but I assume this is a symptom and not a cause. I have followed the steps in your BSOD Posting Instructions thread, files are attached. System is an i7 920, 6GB of DDR3 RAM (Corsair I think), HD5770 graphics, MSI X58 Platinum mobo, 750W PSU, all stock/standard settings, custom build by a small manufacturer, rig is 8 months old now. OS is retail Windows 7 x64 Ultimate. Only recent driver/software changes were an updated graphics driver two days before first crash. Any help would be greatly appreciated; I am pretty decent at this sort of thing usually, but I know there are too many possible causes for this to figure it out on my own. |
My System Specs | |
| 08 Jan 2011 | #2 |
| | Bump in the hope of an answer, would appreciate any help that might solve this issue. |
| My System Specs |
| 08 Jan 2011 | #3 |
| | Hi, MTF, and welcome to the forum. Your dump blames atikmdag.sys, a video driver, for the crash. This driver is up to date. The dump also shows memory corruption. There may be other things conflicting with the video driver. While you are troubleshooting, I recommend the you uninstall Kaspersky using this removal tool: Tool. Kaspersky is known to cause BSOS's on some Win 7 systems. Download and install Microsoft Security Essentials in its place. After you get your system stable, you can try Kaspersky again; but I do not recommend doing so. I also suggest that you uninstall Spybot. It is possible that Tea Timer is causing conflicts. Many third party security programs create problems with Win 7. For added protection you can try Malwarebytes (free) and use it as an on demand scanner. I find one out of date driver on your system. This driver has a bad reputation on with Win 7. Quote: pcouffin.sys Tue Dec 05 09:39:30 2006 - low level access layer for CD devices (A part of many different CD/DVD burning programs). VSO Download DVD Burning Software, convert AVI to DVD, video converter, DVD copy to DVD slideshow photo or rename to pcouffin.BAK and see what CD/DVD program it breaks. Patin Couffin driver Pcouffin.sys and missing DVD drives!?!?!? You can use VSO Clean to remove the driver. Uninstall Kaspersky and Spybot and take care of the pcouffin driver. Reboot and see how your system does. Post back and let us know. If you get another BSOD, upload it. Code: Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e0c000 PsLoadedModuleList = 0xfffff800`03049e50
Debug session time: Fri Dec 31 15:41:11.272 2010 (GMT-5)
System Uptime: 0 days 8:04:49.413
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88005157817, fffff8800a411900, 0}
Probably caused by : atikmdag.sys ( atikmdag+90817 )
Followup: MachineOwner
---------
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88005157817, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800a411900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
atikmdag+90817
fffff880`05157817 8b4820 mov ecx,dword ptr [rax+20h]
CONTEXT: fffff8800a411900 -- (.cxr 0xfffff8800a411900)
rax=0000000000000000 rbx=fffffa8006554a00 rcx=fffffa8008d461f0
rdx=0000000000000001 rsi=0000000000000015 rdi=fffffa8009b43010
rip=fffff88005157817 rsp=fffff8800a4122d0 rbp=fffffa8008d461f0
r8=0000000000000015 r9=fffff88005519970 r10=0000000000000000
r11=fffff8800a412420 r12=0000000000000000 r13=fffffa800a7a94d0
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
atikmdag+0x90817:
fffff880`05157817 8b4820 mov ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88005157817
STACK_TEXT:
fffff880`0a4122d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817
FOLLOWUP_IP:
atikmdag+90817
fffff880`05157817 8b4820 mov ecx,dword ptr [rax+20h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: atikmdag+90817
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME: atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4cef1f94
STACK_COMMAND: .cxr 0xfffff8800a411900 ; kb
FAILURE_BUCKET_ID: X64_0x3B_atikmdag+90817
BUCKET_ID: X64_0x3B_atikmdag+90817
Followup: MachineOwner
---------
6: kd> lmtsmn
start end module name
fffff880`05a76000 fffff880`05ab4000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f1a000 fffff880`00f71000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03466000 fffff880`034f0000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`05ad9000 fffff880`05aef000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01324000 fffff880`0132f000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`012e6000 fffff880`012ef000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`012ef000 fffff880`01319000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`06535000 fffff880`06555000 AtihdW76 AtihdW76.sys Fri Sep 24 01:44:48 2010 (4C9C3AD0)
fffff880`050c7000 fffff880`058d8000 atikmdag atikmdag.sys Thu Nov 25 21:46:44 2010 (4CEF1F94)
fffff880`04c00000 fffff880`04c4c000 atikmpag atikmpag.sys Thu Nov 25 21:16:47 2010 (4CEF188F)
fffff960`00840000 fffff960`008a1000 ATMFD ATMFD.DLL Tue Oct 19 23:05:45 2010 (4CBE5C89)
fffff880`04b89000 fffff880`04b90000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04d94000 fffff880`04da5000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`05cce000 fffff880`05cec000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006e0000 fffff960`00707000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`04ac0000 fffff880`04aea000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00ccf000 fffff880`00d8f000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`010ad000 fffff880`010dd000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c71000 fffff880`00ccf000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01000000 fffff880`01073000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`05ac9000 fffff880`05ad9000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`08a54000 fffff880`08a62000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04cf3000 fffff880`04d76000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`08d72000 fffff880`08d84000 dc3d dc3d.sys Thu Jul 01 06:07:45 2010 (4C2C68F1)
fffff880`04d76000 fffff880`04d94000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04843000 fffff880`04852000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01a09000 fffff880`01a1f000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`06592000 fffff880`065b4000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`08a62000 fffff880`08a75000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`04852000 fffff880`04a5a000 dump_iaStor dump_iaStor.sys Fri Oct 02 15:58:50 2009 (4AC65B7A)
fffff880`08cd3000 fffff880`08cdf000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`058d8000 fffff880`059cc000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`05000000 fffff880`05046000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`035e9000 fffff880`035f4000 ElbyCDIO ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)
fffff880`0a0e7000 fffff880`0a11d000 fastfat fastfat.SYS Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`0137b000 fffff880`0138f000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0132f000 fffff880`0137b000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01411000 fffff880`0141b000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`00da9000 fffff880`00de3000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0178b000 fffff880`017d5000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`033e8000 fffff800`03431000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`05046000 fffff880`0506a000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`08d35000 fffff880`08d4e000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`08d4e000 fffff880`08d56080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`08d27000 fffff880`08d35000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`05c06000 fffff880`05cce000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01a00000 fffff880`01a09000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`010de000 fffff880`012e6000 iaStor iaStor.sys Fri Oct 02 15:58:50 2009 (4AC65B7A)
fffff880`05da2000 fffff880`05dc8000 idmwfp idmwfp.sys Thu Dec 23 11:29:57 2010 (4D137905)
fffff880`04dcb000 fffff880`04de1000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05bc4000 fffff880`05bd3000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`08d84000 fffff880`08d92000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bbd000 fffff800`00bc7000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`01a29000 fffff880`02188000 kl1 kl1.sys Wed Jun 09 09:34:19 2010 (4C0F985B)
fffff880`0483c000 fffff880`04843000 kl2 kl2.sys Wed Jun 09 09:24:47 2010 (4C0F961F)
fffff880`04aea000 fffff880`04b80000 klif klif.sys Fri Aug 06 13:14:46 2010 (4C5C4306)
fffff880`0357a000 fffff880`03583000 klim6 klim6.sys Thu Apr 22 11:07:24 2010 (4BD0662C)
fffff880`04ca2000 fffff880`04ce5000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`015d7000 fffff880`015f1000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01760000 fffff880`0178b000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`065b4000 fffff880`065b9200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`08ddc000 fffff880`08df1000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`08a75000 fffff880`08a98000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c19000 fffff880`00c5d000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`08cdf000 fffff880`08ced000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05bd3000 fffff880`05be2000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`08d9e000 fffff880`08dab000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00d8f000 fffff880`00da9000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`05cec000 fffff880`05d04000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05d04000 fffff880`05d31000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`05d31000 fffff880`05d7f000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`05d7f000 fffff880`05da2000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01319000 fffff880`01324000 msahci msahci.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04bee000 fffff880`04bf9000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f7a000 fffff880`00f84000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0138f000 fffff880`013ed000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`035de000 fffff880`035e9000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`021ec000 fffff880`021fe000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0160e000 fffff880`01700000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`05b13000 fffff880`05b1f000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`06453000 fffff880`06466000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`05b1f000 fffff880`05b4e000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`06520000 fffff880`06535000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03583000 fffff880`03592000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`034f0000 fffff880`03535000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01700000 fffff880`01760000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`04800000 fffff880`04811000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03451000 fffff880`0345d000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e0c000 fffff800`033e8000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01434000 fffff880`015d7000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`08d92000 fffff880`08d9e000 NuidFltr NuidFltr.sys Tue Jun 29 04:54:32 2010 (4C29B4C8)
fffff880`04b80000 fffff880`04b89000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`06400000 fffff880`06453000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`0353e000 fffff880`03564000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fc4000 fffff880`00fd9000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f84000 fffff880`00fb7000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e5c000 fffff880`00e63000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fee000 fffff880`00ffe000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`05ba4000 fffff880`05bb8380 pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006 (457584A2)
fffff880`01400000 fffff880`01411000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`086fc000 fffff880`087a2000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`08dab000 fffff880`08dbb000 point64 point64.sys Tue Jun 29 04:54:31 2010 (4C29B4C7)
fffff880`06555000 fffff880`06592000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c5d000 fffff880`00c71000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`05aef000 fffff880`05b13000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05b4e000 fffff880`05b69000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`05b69000 fffff880`05b8a000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`05b8a000 fffff880`05ba4000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03400000 fffff880`03451000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`05bb9000 fffff880`05bc4000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`04bd3000 fffff880`04bdc000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04bdc000 fffff880`04be5000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04be5000 fffff880`04bee000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01073000 fffff880`010ad000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`06466000 fffff880`0647e000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05a20000 fffff880`05a76000 Rt64win7 Rt64win7.sys Wed Jun 23 05:10:45 2010 (4C21CF95)
fffff880`08aa3000 fffff880`08cd2800 RTKVHD64 RTKVHD64.sys Wed Mar 17 04:49:15 2010 (4BA0978B)
fffff880`05088000 fffff880`050b7000 SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`087a2000 fffff880`087ad000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`05ab4000 fffff880`05ac0000 serenum serenum.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03592000 fffff880`035af000 serial serial.sys Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`021e4000 fffff880`021ec000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0a020000 fffff880`0a0b6000 srv srv.sys Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`08671000 fffff880`086d8000 srv2 srv2.sys Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`087ad000 fffff880`087da000 srvnet srvnet.sys Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`05bf1000 fffff880`05bf2480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01802000 fffff880`019ff000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`087da000 fffff880`087ec000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`0482f000 fffff880`0483c000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`04811000 fffff880`0482f000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`035ca000 fffff880`035de000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00590000 fffff960`0059a000 TSDDD TSDDD.dll unavailable (00000000)
fffff880`04da5000 fffff880`04dcb000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`08a00000 fffff880`08a54000 udfs udfs.sys Mon Jul 13 19:23:37 2009 (4A5BC1F9)
fffff880`05a00000 fffff880`05a12000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`08d0c000 fffff880`08d26c00 usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`08ced000 fffff880`08d0a000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`08d0a000 fffff880`08d0bf00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`05077000 fffff880`05088000 usbehci usbehci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`064c6000 fffff880`06520000 usbhub usbhub.sys Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04c4c000 fffff880`04ca2000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`08d57000 fffff880`08d72000 USBSTOR USBSTOR.SYS Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`0506a000 fffff880`05077000 usbuhci usbuhci.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`05be2000 fffff880`05bf1000 VClone VClone.sys Sun Aug 09 17:25:45 2009 (4A7F3ED9)
fffff880`00fb7000 fffff880`00fc4000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`04b90000 fffff880`04b9e000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`04b9e000 fffff880`04bc3000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`02188000 fffff880`02198000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00fd9000 fffff880`00fee000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`02198000 fffff880`021e4000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03564000 fffff880`0357a000 vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`035af000 fffff880`035ca000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`04bc3000 fffff880`04bd3000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e67000 fffff880`00f0b000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f0b000 fffff880`00f1a000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03535000 fffff880`0353e000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000d0000 fffff960`003e0000 win32k win32k.sys Tue Oct 19 23:08:47 2010 (4CBE5D3F)
fffff880`05ac0000 fffff880`05ac9000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f71000 fffff880`00f7a000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`08dbb000 fffff880`08ddc000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`0a0b6000 fffff880`0a0e7000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE)
Unloaded modules:
fffff880`08600000 fffff880`08671000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`017d5000 fffff880`017e3000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`048a5000 fffff880`04aad000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`04aad000 fffff880`04ac0000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000 |
| My System Specs |
| . |
| |
| 09 Jan 2011 | #4 |
| | Thanks a lot for the response Carl. In the meantime, I had uninstalled that video driver, as the problems only became apparent in the two days or so since I had installed it. This has improved the situation (no BSODs) but there are still issues with boot and shutdown performance monitoring and some unusual booting behaviour. I will uninstall Spybot and remove the pcouffin driver. If there is no further improvement, I will also try MSE instead of Kaspersky; it would be a pity to remove it permanently as I am otherwise very satisfied with it. Thanks again. |
| My System Specs |
| 09 Jan 2011 | #5 |
| | Kaspersky, may not be a problem. The idea in troubleshooting is to remove every potential cause and then add things back one at a time when your system is stable. I am glad you are seeing some improvement. |
| My System Specs |
| 17 Jan 2011 | #6 |
| | Hi, I've just had a new BSOD, machine was idling so I don't think overheating is the issue (I know machines can overheat when idling, but I don't think it's the case here). I have re-run the health check and the jcgriff program, and attached the new log files. No changes since the initial advice, could this be related to the pcouffin driver I removed then? I have used my DVD burner several times since then, with no issues. Any help is greatly appreciated. |
| My System Specs |
| 17 Jan 2011 | #7 |
| | Hi, MTF. I am sorry you are still having a problem. This dump is bugcheck 3B, SYSTEM_SERVICE_EXCEPTION, blames atikmdag.sys, your video driver, and shows memory corruption. All of your drivers appear to be up to date. I doubt that removing pcouffin.sys triggered the BSOD. I suspect that removing has helped your system's stability. What version on Catalyst do you have installed? Catalyst 10.12 Preview is causing problems on some Win 7 systems. If you have 10.12 installed, uninstall it, run Driver Sweeper and install 10.3 - 10.11.. Here is some reading on this: AMD Game Forums - 10.12 blue screen error problem. Code: Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e11000 PsLoadedModuleList = 0xfffff800`0304ee50
Debug session time: Mon Jan 17 16:11:24.090 2011 (GMT-5)
System Uptime: 0 days 3:34:31.215
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88005923817, fffff88009d79900, 0}
Probably caused by : atikmdag.sys ( atikmdag+90817 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88005923817, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88009d79900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
atikmdag+90817
fffff880`05923817 8b4820 mov ecx,dword ptr [rax+20h]
CONTEXT: fffff88009d79900 -- (.cxr 0xfffff88009d79900)
rax=0000000000000000 rbx=fffffa8008e3dfe0 rcx=fffffa8008fa7d90
rdx=0000000000000001 rsi=0000000000000015 rdi=fffffa8008fa7010
rip=fffff88005923817 rsp=fffff88009d7a2d0 rbp=fffffa8008fa7d90
r8=0000000000000015 r9=fffff88005ce5970 r10=0000000000000000
r11=fffff88009d7a420 r12=0000000000000000 r13=fffffa800a5d6520
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
atikmdag+0x90817:
fffff880`05923817 8b4820 mov ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88005923817
STACK_TEXT:
fffff880`09d7a2d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817
FOLLOWUP_IP:
atikmdag+90817
fffff880`05923817 8b4820 mov ecx,dword ptr [rax+20h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: atikmdag+90817
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME: atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4cef1f94
STACK_COMMAND: .cxr 0xfffff88009d79900 ; kb
FAILURE_BUCKET_ID: X64_0x3B_atikmdag+90817
BUCKET_ID: X64_0x3B_atikmdag+90817
Followup: MachineOwner
--------- |
| My System Specs |
 |
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