Windows 7: BSOD different error codes

Atomtomate · 01 Jan 2011

Hi,
i have a fresh Windows 7 Ultimate x64 retail installation running on a new pc.
The hardware is completely new.
The system is running fine in safe mode but comes up with different BSOD every 15 minutes or so in normal mode.
I think this has something to do with the grafics driver, the problem startet right after the installation but persisted after I deinstalled them again (incl. manually deleting nvlddmkm.sys).
also someimes windows processes terminate with some random errors some minutes before the next BSOD appears.
grafic card: NVdia 480GTX
mainboard: Asrock P43DE
CPU: Intel E6700

hopefully someone can help me

Atomtomate

zigzag3143 · 01 Jan 2011

Quote: Originally Posted by Atomtomate

Hi,
i have a fresh Windows 7 Ultimate x64 retail installation running on a new pc.
The hardware is completely new.
The system is running fine in safe mode but comes up with different BSOD every 15 minutes or so in normal mode.
I think this has something to do with the grafics driver, the problem startet right after the installation but persisted after I deinstalled them again (incl. manually deleting nvlddmkm.sys).
also someimes windows processes terminate with some random errors some minutes before the next BSOD appears.
grafic card: NVdia 480GTX
mainboard: Asrock P43DE
CPU: Intel E6700

hopefully someone can help me

Atomtomate

Memory exception caused by hardware.

1-run memtest to test your memory

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

2-hardware read here

Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try

Thanks

Ken

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\010111-57408-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a5b000 PsLoadedModuleList = 0xfffff800`02c98e50
Debug session time: Sat Jan  1 04:40:32.280 2011 (GMT-5)
System Uptime: 0 days 0:09:01.090
Loading Kernel Symbols
...............................................................
................................................................
........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002cccd98, fffff880061f3200, 0}

Probably caused by : hardware ( nt!PnpDeviceEnumerationWorkItem+18 )

Followup: MachineOwner
---------

Atomtomate · 03 Jan 2011

Hi,
thanks for the response.
0. i already ran the microsoft memtesting tool for about 2 hours. now tried memtest86 for 11 hours, again without errors.

Stop 0x124 checklist:
1. no hardware is overclocked
2. machine os adequately cooled. i opened the case and manually set fan speed to maximum. also the errors don`t appear more often when the pc was running for a long time.
3. all drivers are up to date
4. already flashed the bios
5. all windows updates are installed
6. see 0.
7. so here is the point i already mentioned in my first post: before installing the graphics card drivers windows runs just fine.
the same story in safe mode. just after the installation of the driver (i tried 2 different, removed them with driver sweeper) the BSODs start comming again.

after i spent my time yesterday with ram testing etc. i decided to try the other to ram slots before returning all the hardware...
now i only get BSOD now and then (every 2-6) hours.
so my best shot is to return the mainboard?

Lomai · 03 Jan 2011

Hi

Welcome to Seven Forums

Any chance you could try with another video card?

Edit:

BTW - Ken's pretty much covered the steps you could take to isolate the issue in the link he posted above

Regards

Atomtomate · 04 Jan 2011

Hi,
Unfortunately i don`t have another PCIe video card at hand

since none of the fixes have worked so far there seems to be no option left but to return the hardware.

am i right that there is no possibility to isolate the problem to either mainboard or video card?

i have included more recent kernel dumps perhaps they help. since my brother used the conputer the last 2 days i`m not able to give additional information under which circumstances the BSOD came up

Edit:
and of course thanks for the help so far!

Lomai · 05 Jan 2011

Hi

I'm sure Ken or one of the other BSOD Guru's will have a look at your dump when they are online - hang in there

Noted on the BIOS flash.
What PSU do you have in your rig?

Regards

Atomtomate · 05 Jan 2011

Hi,
the PSU has 450 Watt. it`s not that much but BSOD don`t occur more often when running 3DMark etc.

Lomai · 06 Jan 2011

It could well be that your PSU is not enough to drive your card. I read somewhere, forgot the link, that the recommended power supply for your card should at least be 600watts.

Have a look at this link on recommended power requirements for your card - GTX 480 & GTX 470 Power Supply Unit Buying Guide

Hope this helps and keep us posted on how things turn out

Regards

Windows 7: BSOD different error codes

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