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Windows 7: Dell XPS M1530 BSOD

01 Jan 2011   #1

Windows 7 Home Premium 32bit x86
 
 
Dell XPS M1530 BSOD

Happy New Year!

OK, I have a 2-3 year old Dell XPS M1530 laptop, which is crashing.



It was running Vista Home Premium 32-bit OEM originally, but I upgraded it to Windows 7 Home Premium 32-bit Retail some time ago with no problems.

Since then I had problems with the internal Intel WiFi 4965AGN disconnecting and dropping packets, so having tried upgrading the driver, I replaced it with an Intel WiFi 5300. So I suspect the 5300 is the likely problem.

Let me know what you find, and thanks in advance.
My System SpecsSystem Spec

01 Jan 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by netgroover View Post
Happy New Year!

OK, I have a 2-3 year old Dell XPS M1530 laptop, which is crashing.

It was running Vista Home Premium 32-bit OEM originally, but I upgraded it to Windows 7 Home Premium 32-bit Retail some time ago with no problems.

Since then I had problems with the internal Intel WiFi 4965AGN disconnecting and dropping packets, so having tried upgrading the driver, I replaced it with an Intel WiFi 5300. So I suspect the 5300 is the likely problem.

Let me know what you find, and thanks in advance.



Old drivers screaming for updating (from as far back as 2006)
Code:
btwavdt.sys    11/2/2006 17:53:30    0x454a76ea    0x81f7b000    0x81fe1000        0x00066000                    
OEM02Vfx.sys    3/5/2007 5:45:03    0x45ebf4af    0xd357f000    0xd3580d00        0x00001d00                    
iaStor.sys    3/21/2007 14:23:05    0x46018619    0x8c630000    0x8c6f7000        0x000c7000                    
dump_iaStor.sys    3/21/2007 14:23:05    0x46018619    0x8e226000    0x8e2ed000        0x000c7000                    
vstor2.sys    5/1/2007 14:27:17    0x46379495    0x9e2f5000    0x9e2f7d00        0x00002d00                    
rimsptsk.sys    7/29/2007 20:42:56    0x46ad4220    0x992a0000    0x992b4000        0x00014000                    
rixdptsk.sys    7/29/2007 21:54:01    0x46ad52c9    0x992b4000    0x99306000        0x00052000                    
s217cr.sys    9/10/2007 10:52:32    0x46e56840    0xd3498000    0xd3499000        0x00001000                    
s217wh.sys    9/10/2007 10:55:29    0x46e568f1    0xd342f000    0xd3430580        0x00001580                    
s217cm.sys    9/10/2007 11:02:50    0x46e56aaa    0xd344b000    0xd344c580        0x00001580                    
OEM02Dev.sys    10/10/2007 21:29:05    0x470d8a71    0xd3545000    0xd357e880        0x00039880                    
PxHelp20.sys    10/17/2007 13:24:26    0x4716535a    0x8c771000    0x8c779dc0        0x00008dc0                    
Apfiltr.sys    12/26/2007 6:02:44    0x477234d4    0x9931e000    0x9934a000        0x0002c000                    
seehcri.sys    1/9/2008 3:41:37    0x478488c1    0x98e2e000    0x98e33f00        0x00005f00                    
rimmptsk.sys    2/15/2008 4:01:16    0x47b554dc    0x9928f000    0x992a0000        0x00011000                    
stwrt.sys    2/15/2008 17:36:49    0x47b61401    0x9877a000    0x987cf000        0x00055000                    
vmx86.sys    5/9/2008 22:54:40    0x48251c80    0x9d155000    0x9d16cb80        0x00017b80                    
hcmon.sys    5/9/2008 23:05:18    0x48251efe    0x9d14b000    0x9d155000        0x0000a000                    
nvlddmkm.sys    9/3/2008 13:33:13    0x48bed869    0x94602000    0x94d3d740        0x0073b740                    
tcusb.sys    10/9/2008 18:21:23    0x48ee91f3    0x81e85000    0x81e8fc00        0x0000ac00                    
GEARAspiWDM.sys    3/19/2009 10:32:37    0x49c26595    0x99364000    0x9936e000        0x0000a000                    
netw5v32.sys    3/26/2009 11:10:37    0x49cba8fd    0x98e37000    0x9924a000        0x00413000                    
Mpfp.sys    4/9/2009 13:22:01    0x49de3cc9    0x915d1000    0x915fa000        0x00029000                    
spldr.sys    5/11/2009 11:13:47    0x4a084ebb    0x8cb67000    0x8cb6f000        0x00008000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads



The latest crash was caused by your netw5v32.sys (intel network driver) re-install the newest version



[code]

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\122410-27752-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82f2dad4?
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82e07000 PsLoadedModuleList = 0x82f4f810
Debug session time: Thu Dec 23 17:18:33.064 2010 (GMT-5)
System Uptime: 5 days 2:31:31.230
Loading Kernel Symbols
...............................................................
................................................................
.................................................
Loading User Symbols
Loading unloaded module list
..................................................
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 86041b60, Physical Device Object of the stack
Arg3: 82f2dae0, Functional Device Object of the stack
Arg4: 88022c90, The blocked IRP

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for netw5v32.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys

DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: 88022c90

DEVICE_OBJECT: 87b00028

DRIVER_OBJECT: a4cd1a00

IMAGE_NAME: netw5v32.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49cba8fd

MODULE_NAME: netw5v32

FAULTING_MODULE: 9560e000 netw5v32

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 82e43054 to 82ee3d10

STACK_TEXT:
82f2da94 82e43054 0000009f 00000003 86041b60 nt!KeBugCheckEx+0x1e
82f2db00 82e428e8 82f2dbac 00000000 82f3a280 nt!PopCheckIrpWatchdog+0x1f5
82f2db38 82e7104d 82f48a20 00000000 55ce1055 nt!PopCheckForIdleness+0x73
82f2db7c 82e70ff1 82f30d20 82f2dca8 00000002 nt!KiProcessTimerDpcTable+0x50
82f2dc68 82e70eae 82f30d20 82f2dca8 00000000 nt!KiProcessExpiredTimerList+0x101
82f2dcdc 82e6f20e 01af70d1 8800e848 82f3a280 nt!KiTimerExpiration+0x25c
82f2dd20 82e6f038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
82f2dd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_IMAGE_netw5v32.sys

BUCKET_ID: 0x9F_IMAGE_netw5v32.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
01 Jan 2011   #3

Windows 7 Home Premium 32bit x86
 
 

Thanks for the reply, Just looking through the list but don't hold much hope of updates, as they're mainly Dell drivers, and their updates are non-existent! Last update for most are 2007 :-( and the manufacturers don't support their oem equipment directly.

I have reinstalled the intel driver with the latest from Dell last night, but that obviously doesn't work. I have previously tried the latest Intel driver, and will try this again, but I don't hold out much hope.

Last edited by netgroover; 01 Jan 2011 at 05:46 PM..
My System SpecsSystem Spec
.


02 Jan 2011   #4

Windows 7 Home Premium 32bit x86
 
 

Another day, another crash. I updated what drivers I could find, but obviously no improvement, so here's the latest crash files.
My System SpecsSystem Spec
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 Dell XPS M1530 BSOD problems?



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