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BSOD and Freezing - HELP!
I am experiencing BSOD and freezing very frequently, please help me out.
Windows7 Home x64
OEM
Fairly new system - bought in October
Dell Studio XPS 9100
Ohh...Happy New Year!!
I am experiencing BSOD and freezing very frequently, please help me out.
Windows7 Home x64
OEM
Fairly new system - bought in October
Dell Studio XPS 9100
Ohh...Happy New Year!!
Your video driver remove and replace with newest.
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper
When it is removed then download and install the fresh copy.
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\121210-21730-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols *http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`0304e000 PsLoadedModuleList = 0xfffff800`0328be50 Debug session time: Sun Dec 12 19:47:24.634 2010 (GMT-5) System Uptime: 0 days 0:01:21.789 Loading Kernel Symbols ............................................................... ................................................................ ...................... Loading User Symbols Loading unloaded module list ... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa800ae81010, fffff88004871490, 0, 2} Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+13490 ) Followup: MachineOwner --------- 4: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: fffffa800ae81010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff88004871490, The pointer into responsible device driver module (e.g. owner tag). Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000002, Optional internal context dependent data. Debugging Details: ------------------ FAULTING_IP: nvlddmkm+13490 fffff880`04871490 48895c2420 mov qword ptr [rsp+20h],rbx DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: fffff880`065f09c8 fffff880`0449bef8 : 00000000`00000116 fffffa80`0ae81010 fffff880`04871490 00000000`00000000 : nt!KeBugCheckEx fffff880`065f09d0 fffff880`0449bc02 : fffff880`04871490 fffffa80`0ae81010 fffffa80`0ae99d50 fffffa80`0ae4b410 : dxgkrnl!TdrBugcheckOnTimeout+0xec fffff880`065f0a10 fffff880`04542f07 : fffffa80`0ae81010 00000000`00000000 fffffa80`0ae99d50 fffffa80`0ae4b410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2 fffff880`065f0a40 fffff880`0456cb75 : 00000000`ffffffff 00000000`000013e6 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b fffff880`065f0b20 fffff880`0456b2bb : 00000000`00000102 00000000`00000000 00000000`000013e6 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71 fffff880`065f0b50 fffff880`0453e2c6 : ffffffff`ff676980 fffffa80`0ae4b410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb fffff880`065f0bf0 fffff880`0456ae7a : 00000000`00000000 fffffa80`0b214ab0 00000000`00000080 fffffa80`0ae4b410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da fffff880`065f0d00 fffff800`03362c06 : 00000000`fffffc32 fffffa80`0a9ba8c0 fffffa80`078b7890 fffffa80`0a9ba8c0 : dxgmms1!VidSchiWorkerThread+0xba fffff880`065f0d40 fffff800`0309cc26 : fffff800`03238e80 fffffa80`0a9ba8c0 fffff800`03246c40 fffff880`01269534 : nt!PspSystemThreadStartup+0x5a fffff880`065f0d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: nvlddmkm+13490 fffff880`04871490 48895c2420 mov qword ptr [rsp+20h],rbx SYMBOL_NAME: nvlddmkm+13490 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a54dae6 FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys Followup: MachineOwner ---------
Thanks for the quick response. After I used the driver sweeper program things started looking better.
The odd thing is that the drivers from nvidias website keeps on causing the computer to crash. I installed the "windows search for best driver" driver and things are looking stable.
I'll keep you posted of it goes down again.