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Windows 7: BSOD - Video Related

02 Jan 2011   #1

Windows 7 - 64 bit
 
 
BSOD - Video Related

OS: Windows 7 64x
the original installed OS on the system? yes
an OEM or full retail version? OEM
What is the age of system (hardware)? 9 months
What is the age of OS installation (have you re-installed the OS?) 9 months, never re-installed

I know the BSOD was related to video but I couldn't read it fast enough. I now have the automatic restart turned off so if the screen happens again I can actually read it. I have since then updated the video driver, but I wanted to make sure that it was just the driver and not something more serious since Windows 7 was designed to only have blue screens of death more so for kernel errors more so than general errors.

My System SpecsSystem Spec
.

02 Jan 2011   #2

Windows 7 Ultimate 32 bit
 
 

Hi, kls, and welcome to the forum. I looked at your latest dump and your dump from Dec 1st. Both show an unknown error code and blame iastor.sys, an Intel Matrix Storage Manager driver. This driver is up to date.Both also show iaantmon.exe, Intel Application Accelerator Component, Intel Application Accelerator involved in the crashes.
Quote:
Unknown bugcheck code (9087)
Unknown bugcheck description
Because the bugcheck code is unknown, you will have to troubleshoot by a process of elimination. To start this process, I suggest that you update the drivers listed below through the links provided. Outdated drivers can and do cause memory corruption and BSOD's. The driver in red font is really obsolete.
Quote:
btusbflt.sys Tue Jun 09 17:46:26 2009 - Widcomm Bluetooth USB Filter by Broadcom. Broadcom.com - Downloads & Support.

btwl2cap.sys Fri Apr 03 20:28:45 2009 - Broadcom Bluetooth L2CAP Service from Broadcom Corporation belonging to Bluetooth Software. Broadcom.com - Home.

risdsne64.sys Wed Jul 01 00:50:14 2009 - Ricoh Memory Card Reader driver. OEM - none at Home | Ricoh Global. Try updating this driver through the Sony website. Sony eSupport - Electronics - Select Your Model.

SFEP.sys Fri Aug 03 01:35:53 2007 - Sony Firmware Extension Parser driver. Sony eSupport - Electronics - Select Your Model.
Update these drivers. If there is no update for the card reader driver, the card reader is obsolete. Uninstall it and upgrade to a card reader certified compatible with Win 7. Reboot and see if updating the drivers improves the stability of your system. Post back and let us know. If you get another BSOD, upload the dump and we will take the next steps.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e64000 PsLoadedModuleList = 0xfffff800`030a1e50
Debug session time: Wed Dec  1 13:07:34.530 2010 (GMT-5)
System Uptime: 0 days 16:40:00.763
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
...........
Unable to load image \SystemRoot\system32\drivers\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9087, {0, 0, 0, 0}

Probably caused by : iaStor.sys ( iaStor+4ac6b )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (9087)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000000
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9087

PROCESS_NAME:  IAANTmon.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880012c8c6b to fffff80002ed4740

STACK_TEXT:  
fffff880`077d0818 fffff880`012c8c6b : 00000000`00009087 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`077d0820 00000000`00009087 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : iaStor+0x4ac6b
fffff880`077d0828 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x9087


STACK_COMMAND:  kb

FOLLOWUP_IP: 
iaStor+4ac6b
fffff880`012c8c6b ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  iaStor+4ac6b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: iaStor

IMAGE_NAME:  iaStor.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ad4c3dc

FAILURE_BUCKET_ID:  X64_0x9087_iaStor+4ac6b

BUCKET_ID:  X64_0x9087_iaStor+4ac6b

Followup: MachineOwner
---------

2: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 2527
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ Intel64 Family 6 Model 37 Stepping 2
ProcessorNameString = REG_SZ Intel(R) Core(TM) i5 CPU       M 540  @ 2.53GHz
Update Signature = REG_BINARY 0,0,0,0,9,0,0,0
Update Status = REG_DWORD 2
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 900000000
2: kd> lmtsmn
start             end                 module name
fffff880`05382000 fffff880`053c0000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00ec3000 fffff880`00f1a000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03eb6000 fffff880`03f40000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`041e3000 fffff880`041f9000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`013cd000 fffff880`013d8000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0139a000 fffff880`013a3000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`013a3000 fffff880`013cd000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04414000 fffff880`04591000   athrx    athrx.sys    Mon Oct 05 12:33:57 2009 (4ACA1FF5)
fffff960`00930000 fffff960`00991000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`00f8b000 fffff880`00f97000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`02c36000 fffff880`02c3d000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04137000 fffff880`04148000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03949000 fffff880`03967000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`064c4000 fffff880`064d4000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`067bc000 fffff880`067d3000   bthmodem bthmodem.sys Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`064d4000 fffff880`064f4000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`06400000 fffff880`0648c000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`067a4000 fffff880`067bc000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`06794000 fffff880`067a4000   btusbflt btusbflt.sys Tue Jun 09 17:46:26 2009 (4A2ED832)
fffff880`02c92000 fffff880`02d18000   btwaudio btwaudio.sys Tue Aug 25 16:36:15 2009 (4A944B3F)
fffff880`05973000 fffff880`059ee000   btwavdt  btwavdt.sys  Tue Aug 25 16:35:17 2009 (4A944B05)
fffff880`05822000 fffff880`0582e000   btwl2cap btwl2cap.sys Fri Apr 03 20:28:45 2009 (49D6A9BD)
fffff880`0582e000 fffff880`05831880   btwrchid btwrchid.sys Tue Aug 25 16:36:32 2009 (4A944B50)
fffff960`007b0000 fffff960`007d7000   cdd      cdd.dll      unavailable (00000000)
fffff880`02dc6000 fffff880`02df0000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cea000 fffff880`00daa000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`010bf000 fffff880`010ef000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c8c000 fffff880`00cea000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`043f3000 fffff880`043f7500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00f82000 fffff880`00f8b000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`041d3000 fffff880`041e3000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02d18000 fffff880`02d26000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04096000 fffff880`04119000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`04119000 fffff880`04137000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03e7c000 fffff880`03e8b000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`015db000 fffff880`015f1000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0594b000 fffff880`0596d000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06b98000 fffff880`06bab000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06a7c000 fffff880`06b98000   dump_iaStor dump_iaStor.sys Tue Oct 13 14:15:56 2009 (4AD4C3DC)
fffff880`0648c000 fffff880`06498000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`042ff000 fffff880`043f3000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04200000 fffff880`04246000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0124c000 fffff880`01260000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01200000 fffff880`0124c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`015d1000 fffff880`015db000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`00daa000 fffff880`00de4000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02e1b000 fffff800`02e64000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04246000 fffff880`0426a000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`067e2000 fffff880`06800000   hidbth   hidbth.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`05800000 fffff880`05819000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`05819000 fffff880`05821080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`03881000 fffff880`03949000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`017f5000 fffff880`017fe000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`042d1000 fffff880`042ef000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0127e000 fffff880`0139a000   iaStor   iaStor.sys   Tue Oct 13 14:15:56 2009 (4AD4C3DC)
fffff880`053c0000 fffff880`053e4e00   Impcd    Impcd.sys    Mon Oct 12 22:00:51 2009 (4AD3DF53)
fffff880`053e5000 fffff880`053fb000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04400000 fffff880`0440f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00ba2000 fffff800`00bac000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`05832000 fffff880`05875000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`015a6000 fffff880`015c0000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`017b0000 fffff880`017db000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0596d000 fffff880`05972200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`06a00000 fffff880`06a15000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06bb9000 fffff880`06bdc000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c34000 fffff880`00c78000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`067d3000 fffff880`067e2000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`042ef000 fffff880`042fe000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`01153000 fffff880`0116d000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02c00000 fffff880`02c2d000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
fffff880`063ea000 fffff880`063fa000   MpNWMon  MpNWMon.sys  Sat Mar 20 01:58:00 2010 (4BA463E8)
fffff880`03967000 fffff880`0397f000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0397f000 fffff880`039ac000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`039ac000 fffff880`039fa000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`03800000 fffff880`03823000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`0126c000 fffff880`01277000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f23000 fffff880`00f2d000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0116d000 fffff880`011cb000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03e71000 fffff880`03e7c000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017e3000 fffff880`017f5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0165e000 fffff880`01750000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0484d000 fffff880`04859000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`06a68000 fffff880`06a7b000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04024000 fffff880`04053000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`058e1000 fffff880`058f6000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03fca000 fffff880`03fd9000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03f40000 fffff880`03f85000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01750000 fffff880`017b0000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`013d8000 fffff880`013e9000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03e65000 fffff880`03e71000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e64000 fffff800`03440000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01403000 fffff880`015a6000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02c2d000 fffff880`02c36000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`05380000 fffff880`05381180   nvBridge nvBridge.kmd Mon Jan 11 19:57:33 2010 (4B4BC8FD)
fffff880`058f6000 fffff880`0590e000   nvhda64v nvhda64v.sys Fri Aug 21 16:23:50 2009 (4A8F0256)
fffff880`0485a000 fffff880`0537ff80   nvlddmkm nvlddmkm.sys Mon Jan 11 20:24:34 2010 (4B4BCF52)
fffff880`06a15000 fffff880`06a68000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`03f8e000 fffff880`03fb4000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f6d000 fffff880`00f82000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f2d000 fffff880`00f60000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`015c0000 fffff880`015d1000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`062fa000 fffff880`063a0000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0590e000 fffff880`0594b000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c78000 fffff880`00c8c000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01260000 fffff880`0126be00   PxHlpa64 PxHlpa64.sys Fri May 15 17:43:06 2009 (4A0DE1EA)
fffff880`04000000 fffff880`04024000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04053000 fffff880`0406e000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0406e000 fffff880`0408f000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`03e8b000 fffff880`03ea5000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03e14000 fffff880`03e65000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`03ea5000 fffff880`03eb0000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02c80000 fffff880`02c89000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02c89000 fffff880`02c92000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02df0000 fffff880`02df9000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`00fac000 fffff880`00fe6000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`06498000 fffff880`064c4000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`045be000 fffff880`045de000   rimssne64 rimssne64.sys Fri Oct 16 06:49:46 2009 (4AD84FCA)
fffff880`045de000 fffff880`045f6000   risdsne64 risdsne64.sys Wed Jul 01 00:50:14 2009 (4A4AEB06)
fffff880`02d26000 fffff880`02d3e000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`064f5000 fffff880`06748e80   RTKVHD64 RTKVHD64.sys Tue Aug 03 05:59:39 2010 (4C57E88B)
fffff880`0459e000 fffff880`045be000   sdbus    sdbus.sys    Fri Oct 09 22:41:20 2009 (4ACFF450)
fffff880`063a0000 fffff880`063ab000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`04411000 fffff880`04413c80   SFEP     SFEP.sys     Fri Aug 03 01:35:53 2007 (46B2BEB9)
fffff880`017db000 fffff880`017e3000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`06e4a000 fffff880`06ee0000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`06200000 fffff880`06267000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`063ab000 fffff880`063d8000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`043f8000 fffff880`043f9480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`04800000 fffff880`0484d000   SynTP    SynTP.sys    Thu Aug 27 22:00:37 2009 (4A973A45)
fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`063d8000 fffff880`063ea000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`013e9000 fffff880`013f6000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`011cb000 fffff880`011e9000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03e00000 fffff880`03e14000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004f0000 fffff960`004fa000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04148000 fffff880`0416e000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`05875000 fffff880`05887000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`06749000 fffff880`06766000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`0440f000 fffff880`04410f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`0426a000 fffff880`0427b000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`05887000 fffff880`058e1000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`0427b000 fffff880`042d1000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`06766000 fffff880`06793200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00f60000 fffff880`00f6d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02c3d000 fffff880`02c4b000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02c4b000 fffff880`02c70000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`0164a000 fffff880`0165a000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00f97000 fffff880`00fac000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010f7000 fffff880`01153000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01073000 fffff880`010bf000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`04591000 fffff880`0459e000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03fb4000 fffff880`03fca000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03ff4000 fffff880`03ffe000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`03fd9000 fffff880`03ff4000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02c70000 fffff880`02c80000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e10000 fffff880`00eb4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00eb4000 fffff880`00ec3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03f85000 fffff880`03f8e000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`0031f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`045f6000 fffff880`045ff000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f1a000 fffff880`00f23000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`06bdc000 fffff880`06bfd000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`06ee0000 fffff880`06f11000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)
fffff880`0416e000 fffff880`041d3000   yk62x64  yk62x64.sys  Mon Sep 28 04:19:31 2009 (4AC07193)

Unloaded modules:
fffff880`06fba000 fffff880`06fc7000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06fac000 fffff880`06fba000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06f9e000 fffff880`06fac000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06f90000 fffff880`06f9e000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06f82000 fffff880`06f90000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06bab000 fffff880`06bb9000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`059ee000 fffff880`059fb000   mouhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06f11000 fffff880`06f82000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015f1000 fffff880`015ff000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c97000 fffff880`02db3000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02db3000 fffff880`02dc6000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
My System SpecsSystem Spec
02 Jan 2011   #3

Windows 7 - 64 bit
 
 
Thanks :)

I forgot to post this in case it was helpful.


Source
Windows

Summary
Video hardware error

Date
‎1/‎1/‎2011 10:52 PM

Status
Not reported

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Files that help describe the problem
WD-20110101-2251-01.dmp
sysdata.xml
WERInternalMetadata.xml

Extra information about the problem
BCCode: 117
BCP1: FFFFFA800A0244E0
BCP2: FFFFF88004A46110
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


So far I haven't had a blue screen again, but time will tell if it happens again. Thank you so much for your quick response. I've updated all of the drivers listed, and so far things are running better. I knew the bluetooth had issues, I just never knew how to fix them. Thanks a lot. I'm always willing to learn more, and you can't learn more without asking questions
My System SpecsSystem Spec
.


02 Jan 2011   #4

Windows 7 Ultimate 32 bit
 
 

You are very welcome for the help. Thank you for the update. No, you can't learn without asking questions and the only dumb question is the one not asked. Just so you know, outdated drivers can cause conflict with the video drivers and the video drivers get the blame. This is not to say that you didn't have a video error or that you don't have a video problem. But the first step is to remove all potential sources of conflict, which you have done. Good job. It is a wait and see mode now. I hope your problem is solved this simply.
My System SpecsSystem Spec
Reply

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